Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
146,330 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee brakes problems

brakes problem

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2002 Jeep Grand Cherokee Owner Comments

problem #2

Jun 222012

Grand Cherokee

  • 112,660 miles


Vehicle was in motion and kept stalling on highway and city streets. Another computer was installed but didn't solve the problem. The throttle position, idle air control, and map sensors were replaced. Vehicle had hard start problem and the fuel injectors and fuel filter were replaced. Started vehicle in driveway and heard popping noises and it automatically shut down. The coli pack had to be replaced. Numerous vacuum hoses have popped off during driving and had to be replaced. No error codes or check engine light would come on even though these things were happening. A year ago the oil pressure sending unit had to be replaced and has currently gone bad again. I have to put the truck in neutral and let it idle before I drive it or the transmission will jerk. I also have to let the truck stay cranked for 10-15 minutes before I can drive it because it takes that long for it to idle down. My driver seat controls will not work, and the passenger window will not stay up and the controls will not work. If you do research on the 2000-2004 Jeep Grand Cherokee models, you will find the exact same issues from everyone who has owned these specific years and models. Chrysler knows about the constant issues, yet the 2000-2004 models are not on the buy back list. The dealerships even have a problem trying to figure out what the problem is which is why it costs so much and the problems continue to exist. Owners have had to consult with other Jeep owners to work together to try to solve the problems ourselves. 2002 with only 115,000 miles on it. There would be more miles on it if problems would stop occurring with these vehicles and preventing people from driving. I put the date when it started in 2012, but constant problems are still continuing to this date and year of 2015.

- Macon, GA, USA

problem #1

Aug 252012

Grand Cherokee

  • 180,000 miles
I was driving on university approaching the stop light on 66th St in lubbock tx, as slowing down from approximately 35 mph, I heard an overwhelming loud bang come from the front of the Jeep, it shook the entire vehicle it felt like I had hit someones car. I was getting leaving lubbock headed home to plainview. Me and my daughter stopped at walmart where I left my vehicle idling for no more than three to ten minutes max. I came out from walmart and smoke was coming from my car. Antifreeze was spilt out everywhere and the person parked next me that my car had overheated and to let it cool down before driving it again. I came back to lubbock yesterday with my daughter and I almost stalled on the highway but was able to make into the walmart parking lot. A friend pointed out the radiator fan was all busted up. The Jeep will not start and is in the parking lot at the walmart on ave. Q in lubbock. Trying to figure out why it will not start up I believe it could be the radiator relay.

- Plainview, TX, USA

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