Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,363 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee fuel system problems

fuel system problem

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2002 Jeep Grand Cherokee Owner Comments

problem #9

Jan 012010

Grand Cherokee

  • miles


The contact owns a 2002 Jeep Grand Cherokee. The contact received recall notifications for NHTSA campaign numbers: 06E011000 (fuel system, gasoline), 06E022000 (service brakes, hydraulic), and 12V527000 (air bags). The dealer stated that the parts needed to complete the repairs were not available. The contact received the recall notices months ago. The manufacturer was notified. The contact had not experienced a failure.

- Hasbrouck Heights, NJ, USA

problem #8

Jun 022014

Grand Cherokee

  • 108,267 miles
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that immediately after re-fueling, fuel spewed out of the filler neck. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel inlet valve was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 108,267.

- Nottingham, MD, USA

problem #7

Jan 152013

Grand Cherokee 6-cyl

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact stated the recall under NHTSA campaign number: 12V527000 (air bags) had surpassed a reasonable time for repair. The dealer was contacted and stated that the parts were not available for repair. The manufacturer was not made aware of the failure. The contact also received a manufacturer recall for the fuel system and stated the parts for repair were not available either. The contact had not experienced a failure. The vehicle was not repaired.

- Wilson, WI, USA

problem #6

Dec 222010

Grand Cherokee

  • 180,000 miles


The contact owns a 2002 Jeep Grand Cherokee. The contact stated that while refueling, fuel began to spill out of the fuel filler neck. The failure recurred whenever the vehicle was refueled. The vehicle was not taken to have the failure diagnosed. The manufacturer was notified and the contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number: 01V374000 (fuel system, gasoline:deliver). The vehicle was not repaired. The failure mileage was 180,000 and the current mileage was 186,000.

- Iuka, MS, USA

problem #5

Oct 012010

Grand Cherokee

  • 102,000 miles
2002 Grand Cherokee Jeep-fuel rail rusted and leaked fuel on exhaust manifold. Caught it before a fire, replacing rail at a cost of approx $230 parts $200 labor. Chrysler will not pay for repairs.

- Dartmouth, MA, USA

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problem #4

Aug 242010

Grand Cherokee

  • miles
I have read the recent news on the investigation into the Grand Cherokee gas tanks. Both my wife and I own them. I have a 2001 and she has a 2002. I am very concerned over this as we both use these cars to take our daughter places. I worry about their safety. I recently changed the fuel filter on hers and until that time didn't even realize that the fuel tank is where it is or that it is made of plastic. It's apparent to me that they pose a serious risk, especially since one of the bolts on the rear sway bar is less than a quarter inch from the tank and could very easily puncture it in even a minor rear end crash. This is something you cannot ignore. There is obviously a reason they moved the tank after 2004. You have millions of ticking time bombs driving around. This could pose danger to the occupants of the vehicle that rear ends a Jeep and to any by standards that try to assist in an accident situation. With the way the spare tire compartment is designed, there are a few holes that are covered with sealant that could act as a passage way for the flames, the sealant in both of our cars is old and brittle so it would offer very little resistance to anything.

- Zionsville, PA, USA

problem #3

Apr 192002

(reported on)

Grand Cherokee

  • miles


Consumer received safety recall notification relating to the fuel filter and related accessories needed to be recalled and contact local dealership to correct the problem. After several attempts to have vehicle repaired, dealership states that part would not be available for another two weeks. Consumer is also experiencing problems obtaining rental car after purchasing rental car option.

- San Pedro, CA, USA

problem #2

Jun 272002

(reported on)

Grand Cherokee 4WD

  • miles
Consumer received recall B06, regarding the debris shield for the engine intake manifold. This is the second notice received on an unrelated issue; consumer believes the first one concerned something to do with the filler neck on the fuel tank. However the dealer is unresponsive.

- Rock Hall, MD, USA

problem #1

Apr 172002

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Received 2 recall notices #02V032000 & 01V374000 for fuel repairs. Had contacted the dealership & informed no parts available for this repair. Would notify when parts are available. Has been 3 months. Nlm

- Pemberville, OH, USA

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