Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
37,714 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2002 Jeep Grand Cherokee Owner Comments

problem #7

Feb 162011

Grand Cherokee 4WD 8-cyl

  • 96,000 miles

A D V E R T I S E M E N T S

I own a 2002 Jeep Grand Cherokee and both of the side curtain air bags deployed while I was driving. There was no impact or collision. I was making a right hand turn when the air bag light came on. Immediately after that passenger side curtain air bag deployed. Then a couple of seconds later the driver side curtain air bag deployed. I pulled into the store parking lot and had the car towed to a service shop. Insurance investigator determined it was mechanical failure.

- Clifton, VA, USA

problem #6

Dec 152010

Grand Cherokee 4WD 8-cyl

  • 108,000 miles
I was driving my 2002 Jeep Grand Cherokee when I began to take a right turn into a shopping center. Suddenly, without warning, my side curtain airbag deployed with great force. I was able to slow the vehicle and then pull into a parking space without incident. Upon inspection I found that there had been no impact, no damage to my vehicle in any way, except that the side airbag was now hanging down. Chrysler initially refused to pay for any part of the incident, then finally agreed to pay for the airbag to be re-installed. I was made to pay for the airbag sensor ($200), the airbag console ($320) and a $100 deposit on the airbag itself.

- Dale City, VA, USA

problem #5

Oct 172003

Grand Cherokee

  • 22,000 miles
While driving at 20 mph consumer' vehicle was struck on the driver's side while traveling through an intersection. Seat belts were used at the time of the incident, but the side air bags did not deploy. Consumer sustained minor injuries. The other vehicle was cited by the attending police officers.

- Plano, TX, USA

problem #4

Oct 172003

Grand Cherokee

  • 22,000 miles

A D V E R T I S E M E N T S

While driving at 20 mph consumer was struck on the driver's side by another vehicle. Upon impact, side curtain air bags did not deploy. Driver sustained injuries, and was treated in the emergency room.

- Plano, TX, USA

problem #3

Mar 062003

(reported on)

Grand Cherokee

  • 16,000 miles
The vehicle hit a tree, the frontal air bags deployed, however the side air bags did not.

- Trucky, CA, USA

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problem #2

Aug 142002

(reported on)

Grand Cherokee

  • miles
While driving 30 mph vehicle hit subway puller head-on and driver's side air bag did not deploy.

- Yonkers, NY, USA

problem #1

Jul 300200

Grand Cherokee

  • miles
While driving 30 mph hit subway puller head-on and driver's side air bag did not deploy.

- Yonkers, NY, USA

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