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2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
71,208 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee steering problems

steering problem

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2002 Jeep Grand Cherokee Owner Comments

problem #17

Mar 012016

Grand Cherokee

  • 200,000 miles

A D V E R T I S E M E N T S

Death wobble in steering system at 40 mph and above.

- Stafford, VA, USA

problem #16

Sep 152015

Grand Cherokee

  • 25,000 miles
Ever since I have owned the 2002 Grand Cherokee vehicle there are times when the steering becomes difficult when approaching a corner and turning the wheel.. it does not happen all the time. The steering pump was replaced several tears ago but the problem continues sporadically after the replacement it is now happening more frequently this is a accident waiting to happen I just wish I would have reported this sooner

- Sterling Heights, MI, USA

problem #15

Aug 012014

Grand Cherokee

  • 128,000 miles
Death wobble unable to steer control auto at 30mph and above unable to repair yet w/over $1000. Spent on issue front end too sensitive unable to drive.

- Oklahoma City, OK, USA

problem #14

Oct 202014

Grand Cherokee 4WD 6-cyl

  • 94,139 miles

A D V E R T I S E M E N T S

As I was driving down the highway all of a sudden without any warning the front end of my Jeep Grand Cherokee started shaking very violently. I took my foot off the gas pedal and tried to slowly apply the brakes and get the Jeep off the edge of the road. It was really hard to control the car but I did manage to get it off the road. I drove back home on the edge of the road going about 30 mph with my flashers on. I took my Jeep to my mechanic who replaced the stabilizer bar but it wasn't long before it happened again. I have had several parts replaced on my front end but it still continues to happen. I am really scared to drive on a highway going 55 mph anymore and don't do it unless I really have to.

- Painted Post, NY, USA

problem #13

Jun 052014

Grand Cherokee 6-cyl

  • 93,000 miles
The steering started to make a grinding noise and became difficult to drive. Took right away to dealer and was told a part in the steering came apart and messed up the steering and power pump. Was not safe to drive. Still in garage and will cost 1340$ to fix. This is dangerous and I am glad I was only doing 35 at the time. How many others has this happened to. What if I was going faster or even on the interstate? would not have been able to control the Jeep. This needs to be investigated.

- Brewton, AL, USA

problem #12

Jun 262013

Grand Cherokee 4WD 8-cyl

  • 130,000 miles
Driving highway speeds, 65 mph, hit a small bump on the road and the steering wheel began to shake violently. I purchased the vehicle new in early 2002 and this was the first incident. Since then this has happened several more time. Suspect a worn steering damper.

- Garland , TX, USA

problem #11

Aug 162002

Grand Cherokee 4WD 8-cyl

  • 3,401 miles

A D V E R T I S E M E N T S

'scraping' noise in front end when turning. Unable to find cause, southview Chevrolet said it was 'normal' in all Jeep. After searching the web, I found a discussion page for Jeep. After much research, I was told the fluid in the front axle was not full. I went to another Jeep dealers, explained the problem and showed them the report. It was resolved and there were no futher issues with the axle. Southview chev. Is now defunct after the owner cheated clients out of millions of dollars. Several more issues with my 2002 Jeep Grand Cherokee overland are to follow...

- Holcombe, WI, USA

problem #10

Mar 292010

Grand Cherokee

  • 102,600 miles
The heater failed in my 2002 Jeep Grand Cherokee. This is apparently a very common problem in this model. Previously the seat heaters overheated and the power steering hose failed.

- Ukiah , CA, USA

problem #9

Jun 102009

Grand Cherokee 4WD 6-cyl

  • 110,000 miles
Pressure steering hose fitting.

- Fleetwood, NC, USA

problem #8

Jan 012010

Grand Cherokee

  • 98,400 miles
Key won't turn in ignition, steering wheel locked, car won't shift out of park. This is the first time I've had this issue. Car had to be towed to auto repair shop.

- Minneapolis , MN, USA

problem #7

Jun 092006

Grand Cherokee

  • 66,000 miles

A D V E R T I S E M E N T S

Loud groaning form power steering under hood. Found leak in power steering high pressure hose fitting. Replaced hose and fixed problem. Car did not have very many miles. Hose was defective.

- Newalla, OK, USA

problem #6

Jul 102007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 45,000 miles
Continued and unrepairable loud groaning noise from under carriage when making slow speed turns in either direction. Steering hoses have been replaced, transfer case serviced. Noise is loud enough for driver to believe steering or suspension may fail at any moment.

- San Francisco, CA, USA

problem #5

Aug 202006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 52,000 miles
2002 Jeep Grand Cherokee. Steering wheel began making strange sounds. Steering gear and associated parts were replaced. Shortly after, strange sounds returned, the steering began to become completely unassisted at low speeds for a brief second. The problem causes quite a scare and causes temporary loss of control. This is associated with low speed idle. Damage is imminent without repair. This problem is well documented among Jeep chat rooms. Second well documented problem among Jeep owners. Faulty power window units that fail without warning and cause window to be stuck up or down. This causes driver to be forced to drive with open non responding windows in a variety of weather conditions, obvious safety and health hazard. Third chronic hazard well known to Jeep owners as well as Jeep. The blend doors on A/C consistently fail right after warranty period. This causes a failure of the defroster and obvious danger, as well as drivers are forced to drive with constant unheated airflow until costly repair. Jeep is well aware of these problems but refuses to acknowledge a consistent problem and offer correction for all affected vehicles.

- Etiwanda, CA, USA

problem #4

Nov 172005

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 57,000 miles
The consumer stated that there was a NHTSA engineering analysis EA05020 concerning the engine and engine cooling fan. The consumer's vehicle manifested the same problems as indicated in this analysis. The fan of the motor exploded, resulting in extensive damage to the radiator. The vehicle was towed to a dealership, where it is currently being repaired for this problem. (11/23/05) the steering was noisy and would grind on high idle, the vehicle would shake when braking due to the front disc pads wearing low and the front rotors and the pinion seal leaked.

- Ridgewood, NJ, USA

problem #3

Feb 222005

Grand Cherokee

  • Automatic transmission
  • 6,000 miles
While attempting to slow down from high or low speeds the steering vibrated violently. The dealer stated the rotors need to be replaced. When attempting to stop or slow down, the vehicle vibrates. Consumer was told by dealership that there was nothing wrong with the rotors. The condition worsens every 3,000 miles.

- Galax, VA, USA

problem #2

Feb 062003

Grand Cherokee

  • miles
When the vehicle is off and she takes the key from the ignition, steering wheel never locks. Dealer has been notified.

- Sussex, NJ, USA

problem #1

Nov 262002

Grand Cherokee

  • miles
Consumer stated that they have the same problem as recall#99V312000 steering. Dealer will not repair because VIN# was not included.

- Palmyra, PA, USA

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