Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,282 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee suspension problems

suspension problem

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2002 Jeep Grand Cherokee Owner Comments

problem #1

Aug 112006

Grand Cherokee 6-cyl

  • Automatic transmission
  • 42,282 miles


I have a 2002 Jeep Grand Cherokee which had an excessive pull to the right. I took it to a Chrysler dealership to have an alignment done. I was told by the dealership that an alignment could not be done as per tech. Bulletin #02-006-04. That some vehicles may have a drift to the right and can only be corrected by replacing the manufactures front upper ball joints with off-set ball joints. I was also told since the vehicle was under the manufactures warranty, they would not cover it, it would cost me approx. $1200 to replace their mistake. If the vehicle pulls to the right, it to me is a safety issue, which should be a recall.

- Pensacola, FL, USA

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