NHTSA — Suspension: Front: Control Arm: Upper Ball Joint Problems

3.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,282 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee suspension problems

suspension problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2002 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

2002 Jeep Grand Cherokee Owner Comments

problem #1

Aug 112006

Grand Cherokee 6-cyl

  • Automatic transmission
  • 42,282 miles

A D V E R T I S E M E N T S

I have a 2002 Jeep Grand Cherokee which had an excessive pull to the right. I took it to a Chrysler dealership to have an alignment done. I was told by the dealership that an alignment could not be done as per tech. Bulletin #02-006-04. That some vehicles may have a drift to the right and can only be corrected by replacing the manufactures front upper ball joints with off-set ball joints. I was also told since the vehicle was under the manufactures warranty, they would not cover it, it would cost me approx. $1200 to replace their mistake. If the vehicle pulls to the right, it to me is a safety issue, which should be a recall.

- Pensacola, FL, USA

Search CarComplaints.com for these popular complaint phrases...

Not what you are looking for?