Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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pretty bad
Typical Repair Cost:
Average Mileage:
45,000 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (1 reports)
  2. took door panel off and place a wedge between bottom of pane (1 reports)
2002 Jeep Grand Cherokee windows / windshield problems

windows / windshield problem

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2002 Jeep Grand Cherokee Owner Comments

problem #2

Oct 012009

Grand Cherokee V8

  • Automatic transmission
  • 30,000 miles


Not long after my warranty, my driver's side window just fell into the door. $400 later it was fixed. This was 2009, for my 2002 Jeep Laredo. Six months later, the passenger door window fell in! $400 later, fixed. Now in Aug 2011, the back passenger door fell in! 3 different windows? Come on! That's faulty parts and Chrysler Jeep needs to do the right thing. I complained but they are DENYING my claim! So when the 4th window goes, another $400 (you know it will!)??? $1600 in window repairs on a car with 48000 miles? I only drive it to the train and hardly open the windows! Who else has had this problem? We need to ALL complain! 1800-763-8422 is the case management number, but I think I started at the general 1800 number from the Chrysler main website.

- , Raritan, NJ, USA

problem #1

Jun 222009

Grand Cherokee Sport V6

  • Automatic transmission
  • 60,000 miles

this has happened on all four windows over a one year period. I took off the door panel of each cut a piece of pvc pipe and wedge it from the bottom of door panel to the bottom of the glass window to force the window into a closed position

- , Valencia, CA, USA

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