Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

9.2

really awful
Typical Repair Cost:
$302.00
Average Mileage:
56,144 miles
Total Complaints:
8 complaints

Most Common Solutions:

  1. replace regulator (6 reports)
  2. not sure (1 reports)
  3. took door panel off and place a wedge between bottom of pane (1 reports)
2002 Jeep Grand Cherokee windows / windshield problems

windows / windshield problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2002 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

2002 Jeep Grand Cherokee Owner Comments

problem #8

Nov 202010

Grand Cherokee Laredo V8

  • Automatic transmission
  • 56,140 miles

A D V E R T I S E M E N T S

the first window regulator replaced was the front passenger side window. this is the second window regulator replaced and it was for the rear window on the driver's side.

- , Houston, TX, USA

problem #7

Jun 172013

Grand Cherokee Laredo V8

  • Automatic transmission
  • 63,224 miles

this is the fifth window regulator to be replaced on this vehicle and it is for the right rear window which had already been replaced once. i can't believe that the company was not aware of this defect in their window regulators. a recall should have been issued. it is dangerous to be in a vehicle that can not be secured especially on city streets where aggressive panhandlers ply their trade.

- , Houston, TX, USA

problem #6

Mar 182010

Grand Cherokee Laredo V8

  • Automatic transmission
  • 53,277 miles

this was the first of several window regulator replacements. felt very unsafe with an open window since vehicle could not be secured.

it is expensive both in time and money to replace the regulators.

- , Houston, TX, USA

problem #5

Apr 092015

Grand Cherokee Laredo V8

  • Automatic transmission
  • 67,717 miles

A D V E R T I S E M E N T S

this is the fifth window regulator replaced for this vehicle and it is the second replacement for the front passenger window!

i used to love my jeep and now i hate it because the windows fail at the MOST inopportune moment!

- , Houston, TX, USA

problem #4

Oct 092012

Grand Cherokee Laredo V8

  • Automatic transmission
  • 61,285 miles

this is the fourth window regulator replaced for this vehicle. it was for the driver's window. by now, i am scared to slam the car door for fear that another window will fall! it is beyond annoying and inconvenient!

- , Houston, TX, USA

Search CarComplaints.com for these popular complaint phrases...

problem #3

May 022011

Grand Cherokee Laredo V8

  • Automatic transmission
  • 57,512 miles

this is the third window regulator replaced and it was for the passenger side rear window. i am now afraid to lower or raise any of my windows which is extremely inconvenient!

- , Houston, TX, USA

problem #2

Oct 012009

Grand Cherokee V8

  • Automatic transmission
  • 30,000 miles

Not long after my warranty, my driver's side window just fell into the door. $400 later it was fixed. This was 2009, for my 2002 Jeep Laredo. Six months later, the passenger door window fell in! $400 later, fixed. Now in Aug 2011, the back passenger door fell in! 3 different windows? Come on! That's faulty parts and Chrysler Jeep needs to do the right thing. I complained but they are DENYING my claim! So when the 4th window goes, another $400 (you know it will!)??? $1600 in window repairs on a car with 48000 miles? I only drive it to the train and hardly open the windows! Who else has had this problem? We need to ALL complain! 1800-763-8422 is the case management number, but I think I started at the general 1800 number from the Chrysler main website.

- , Raritan, NJ, USA

problem #1

Jun 222009

Grand Cherokee Sport V6

  • Automatic transmission
  • 60,000 miles

this has happened on all four windows over a one year period. I took off the door panel of each cut a piece of pvc pipe and wedge it from the bottom of door panel to the bottom of the glass window to force the window into a closed position

- , Valencia, CA, USA

Not what you are looking for?