Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

1.7

hardly worth mentioning
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
98,522 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee accessories - exterior problems

accessories - exterior problem

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2004 Jeep Grand Cherokee Owner Comments

problem #11

Mar 072016

Grand Cherokee

  • 135,000 miles

A D V E R T I S E M E N T S

The heating and air conditioning system does not provide enough air flow to keep the windshield defrosted in the winter or remove humidity in the summer.

- Valley City, ND, USA

problem #10

May 042016

Grand Cherokee

  • 157,718 miles
Takata recall. The advice is not to drive too much, should I let my wife drive it" my complaint is that there is no thought for the consumer. So why do we have NHTSA? could you answer that question"

- Little Meadows, PA, USA

problem #9

Dec 022015

Grand Cherokee

  • 72,500 miles
This is the 2nd time I have had this problem. The heater/blower/vent system failed and no hot air comes out the right side of the car including the defroster which is dangerous. It turns out that there are cheap plastic temperature doors on the heating system under the dash that break. This is a very common problem on 1999-2004 Jeep with dual heating systems. I had this repair done at 72,500 miles and now again at 141,900 miles. Both times the repair was about $1500. The repairs were done on Nov 9, 2009 and Dec 2, 2015. I am taking the car back to the dealer today because the air is still not coming out of the vents properly. I was checking about recalls before I go to the dealer, and I just found this website that describes the common problem and a low cost way to fix it yourself. www.jgcparts.com/jeepheater.html. I hope you can help me and all the others who have had this problem!!!!

- Maineville, OH, USA

problem #8

Sep 282015

Grand Cherokee

  • 150,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the exterior amber side reflectors did not illuminate while driving 30 mph. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA campaign number: 06E064000 (exterior lighting). The failure mileage was 150,000.

- Lenoir, NC, USA

problem #7

Sep 062015

Grand Cherokee

  • 160,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While driving 30 mph, there was a burning odor coming from the vehicle. The contact noticed the resistor pack was melted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.

- Plainfeild, IL, USA

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problem #6

Jan 072014

Grand Cherokee 8-cyl

  • 86,475 miles
The ac/heater blender door has broken, and it does not allow the heater to work properly and in return does not allow the heater to completely defrost the windshield.

- Fort Lewis, WA, USA

problem #5

Aug 252013

Grand Cherokee

  • 64,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee the contact stated that the driver's side window fell into the door panel and could not be closed. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure and current mileage was 64,000.

- Lakewood, NJ, USA

problem #4

Jul 152008

Grand Cherokee 8-cyl

  • 70,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the front and rear driver and passenger side windows would not open and the dome light was constantly illuminated. The vehicle was taken to the dealer for diagnosis. The technician replaced the wiring within the driver's side door wiring harness. After the repair the failure recurred six times. The manufacturer was made aware of the failure. The vehicle was not further repaired. The approximate failure mileage was 70,000.

- Lykens, PA, USA

problem #3

Dec 202012

Grand Cherokee

  • 74,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the interior lights failed to shut off automatically after entering the vehicle. The contact also stated that the window control module failed to open or close the windows and the door locks failed to function. The vehicle was not taken to a mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 74,000.

- Old Town, ME, USA

problem #2

Nov 102012

Grand Cherokee 4WD 8-cyl

  • 62,050 miles
Dual climate control blend doors have broken, a defect in design that affects all 1999-2004 Jeep Grand Cherokee limited models. There is no hot air available to the passenger side of the cabin, and the passenger climate adjustment is inoperative.

- Lynnwood, WA, USA

problem #1

Oct 152007

Grand Cherokee

  • 52,000 miles
The contact owns a 2004 Jeep Grand Cherokee Laredo. The contact stated that while entering the vehicle, she closed the front driver's door when the window fell inside the door panel. The vehicle was driven to a private mechanic where it was confirmed that the window regulator had failed. The vehicle was repaired. The manufacturer was contacted. The failure mileage was 52,000 and the current mileage was 99,000.

- Overland, MO, USA

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