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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
18,226 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee brakes problems

brakes problem

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2004 Jeep Grand Cherokee Owner Comments (Page 5 of 5)

« Read the previous 20 complaints

problem #7

Sep 212004

Grand Cherokee 4WD 6-cyl

  • 25,000 miles


Vehicle shakes and vibrates without control when applying the brakes. I took it to the dealership while it was under warranty and they would not honor it because the rotors were warped. Said it was over 12,000 miles. I had the rotors turned twice now and they are still warped past the point of no return. I guess new rotors will need to be purchased. Chrysler should own up to their problems. Never had this problem ever with any other vehicle I have owned until Jeep. Not even a year old yet.

- Hurricane, WV, USA

problem #6

Aug 252004

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles
While applying the brake pedal at low speeds vehicle shimmied uncontrollably. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic determined that rotors needed to be replaced. The vehicle pulsated from the first mile at low speeds of 30-35 mph or less.

- Washington, DC, USA

problem #5

Mar 042004

Grand Cherokee

  • 18,000 miles
Problems with warped rotors on vehicle. Ten months and 18000 miles after the vehicle was purchased, the early warning symptoms of warped rotors surfaced. The vehicle was taken to the dealer who confirmed that the rotors were indeed warped. The manufacturer refused to honor their basic warranty. The consumer has owned three other Jeep in the past all of which experienced some type of rotor problem

- Toms River, NJ, USA

problem #4

Aug 242004

Grand Cherokee 6-cyl

  • Automatic transmission
  • 0 miles


(1)violent shaking occurs while braking at various speeds (2)brake failure, rotors warped. (3)taken to dealership, will not repair due to 15,000 miles on vehiclehad repairs done by private individual, will not take this vehicle back to dealership!!rotors turned and repaired $130.

- St. Petersburg, FL, USA

problem #3

Jun 202004

Grand Cherokee

  • Automatic transmission
  • 17,800 miles
While driving at 50 mph consumer applied the brakes and experienced severe vibration in the steering wheel. A certified mechanic examined the vehicle, and determined that the front rotors were warped and deformed. The rotors and pads needed to be replaced.

- Mamaroneck, NY, USA

problem #2

Jun 202004

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 16,000 miles
Car shakes uncontrolably when braking. Hard to come to a stop. Taken into dealership and told the rotors are warped beyond repair. Otors replaced at dealership. Chrysler states this is a defective part but will not cover the repairs because it is over 12000 miles.

- Redford, MI, USA

problem #1

Apr 092004

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 7,650 miles
2004 Jeep Grand Cherokee warped rotors at 7800 miles.

- Rochester, NY, USA

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