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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
65,044 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Jeep Grand Cherokee body / paint problems

body / paint problem

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2005 Jeep Grand Cherokee Owner Comments (Page 1 of 12)

problem #221

Jan 012014

Grand Cherokee

  • 80,000 miles

A D V E R T I S E M E N T S

The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the rear interior door handles fractured and detached. In addition, the front passenger side interior door handle was fractured and would not open the door. The only handle that was functional was the front driver side door handle; however, it was also fractured. The vehicle was taken to the dealer where it was diagnosed that the door panels would need to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was approximately 80,000.

- Denver, CO, USA

problem #220

Apr 152016

Grand Cherokee

  • 158,000 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that three of the four interior door handles fractured. The doors could not be opened from inside the vehicle. The contact also indicated that the fourth inside door handle was cracked. The cause of the failures was not diagnosed nor repaired. The manufacturer was not notified. The failure mileage was 158,000.

- Scottdale, GA, USA

problem #219

Aug 132014

Grand Cherokee

  • 96,000 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that all four interior door handles cracked and were loose. As a result, the contact was not able to be open the rear doors from inside. The vehicle was taken to a dealer where it was confirmed all door handles needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 96,000.

- Dracut, MA, USA

problem #218

May 022012

Grand Cherokee

  • 80,000 miles

A D V E R T I S E M E N T S

The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the plastic interior door handles were fractured. The contact stated that all the interior door handles except the front passenger side door handle were fractured. The contact stated that the sun roof would leak whenever it rained. The vehicle was taken to be inspected and was diagnosed that the roof needed to be replaced. The contact also stated that there was mold and mildew from the water leakage. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 80,000.

- Thonotossa, FL, USA

problem #217

Jun 252008

Grand Cherokee

  • 80,000 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that all the door handles were cracked and the handles moved around inside of the panel. The contact stated that this was a recurring failure. The vehicle was driven to a dealer for diagnostic testing. The technician stated that the parts were cracked on the passenger side. The passenger side door handles were replaced. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 80,000.

- Wilimgton, NC, USA

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problem #216

Nov 062014

Grand Cherokee

  • 98,000 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the door handles were cracked and fractured. The contact mentioned that the rear passenger and driver side door handles only opened from the outside. The vehicle was taken to the dealer, but was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.

- Millburn, NJ, USA

problem #215

Dec 012014

Grand Cherokee 4WD 6-cyl

  • 78,000 miles

A D V E R T I S E M E N T S

The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the interior rear and driver side door handles fractured and separated from the door panels. The rear doors had to be opened with the exterior door handles. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 78,000. Updated 8/10/15

- West Pittson, PA, USA

problem #214

Apr 012009

Grand Cherokee 6-cyl

  • miles
All four (4) of the door handles on my 2005 Jeep Grand Cherokee are cracking and I am fearful that they will be breaking off soon. The handles and the supporting door handle housing are all cracking in the same location. I contacted Chrysler (case #[xxx]) and Jeep (case #[xxx]) and have been unable to receive any repair assistance even though this is a manufacturer defect. Since the defect is in the housing unit of the interior door panel, the cost to replace the housing is prohibitive to most owners since the entire door panel must be replaced. The dealer states it is ~$800 per door to fix. Due to the safety issue of being unable to exit the back seat area from the inside without difficulty, I am fearful of allowing my 14yr daughter, grandkids, or anyone else of riding in the back seat. If an accident were to occur, they would be unable to safely exit the car from the inside. The damage to the door handles and/or frames are not due to normal "wear and tear" or any outside circumstance. Although I am just now reporting this, I did not initially recognize it as a defect when the problem first occurred with the first door (rear driver's side) in 2009. This is a safety hazard caused by defective manufacturing. I am reporting this hoping that a recall will be made by Chrysler before someone is seriously injured and/or killed. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Boynton Beach, FL, USA

problem #213

Apr 092015

Grand Cherokee

  • 83,264 miles
Just found this site: Same story 2005 Jeep Grand Cherokee with a 4.7 liter V8. Both rear door panels door handle areas are cracked and broken with pieces missing and the front door panel door handles are showing signs of cracking. Recall is needed for this obvious manufacturing defect.

- Hempstead, NY, USA

problem #212

Mar 262015

Grand Cherokee 4WD 8-cyl

  • 112,000 miles
Both of the backseat passenger interior door handles are completely broken off. The driver interior door handle is broken off. This is a safety hazard because god forbid an accident occurs there's no way to open the door from the inside. The only way to open the doors is to physically roll down the window and open the door from the outside.

- Baltimore, MD, USA

problem #211

Mar 252013

Grand Cherokee

  • 80,000 miles

A D V E R T I S E M E N T S

The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the instrumental panel, interior, and exterior lighting failed. The failures occurred intermittently. In addition, the vehicle stalled. The contact also mentioned that the interior passenger and both rear door handles fractured and detached. The vehicle was taken to the dealer where it was diagnosed that the shifting cluster needed to be replaced. The vehicle was repaired but the failure recurred. The contact received NHTSA campaign number: 14V438000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer stated that the parts would not be available until approximately September 2015. The manufacturer was made aware of the delay. The vehicle was not repaired. The failure mileage was 80,000.

- Montgomery , TX, USA

problem #210

Mar 122015

Grand Cherokee

  • 67,000 miles
I am wondering how there hasn't been a recall on the Grand Cherokee interior door handles. My car has only 67000 miles and all four door handles are cracked. The back two are being replaced because they no longer work. This poses a serious problem in the event of a crash since rear occupants would be trapped in the vehicle. Performing a search online and this is definitely a widespread issue for the Grand Cherokee.

- Lorton, VA, USA

problem #209

Jan 162015

Grand Cherokee 4WD 8-cyl

  • 108,100 miles
Rear interior door handle on passenger side failed with no misuse or excessive force. Door handle is inoperative. Must open door from exterior of vehicle. No sign of any wear or obvious damage from visual inspection. Dealership quotes repair cost to be prohibitively expensive. Seems to be manufacturer defect. Obvious concern that this could be a safety hazard in case rapid egress from vehicle is required in an emergency situation.

- Brooklyn, NY, USA

problem #208

Oct 012014

Grand Cherokee

  • 135,000 miles
All 4 interior door handles are cracking and breaking at the base of the handle. I can barely get out of my Jeep opening from the inside, and I have to get out to let my son out at school. My children must wait for me to open their doors, and if I were to get into a collision and my car on fire, I would in no way have time to roll my window down, get out, then let my kids out before an explosion of gasoline and other fluids engulfed my vehicle. This is not normal wear and tear, or the driver handle would be the worst, for it is most used. The driver handle was the last to break, and I'm not happy for the money I'm soon to spend, especially when I search online and find so many others having the very same complaint.

- Central, SC, USA

problem #207

Jan 242015

Grand Cherokee

  • 72,000 miles
The door handles and plastic surrounding the door handles have cracked and door handles are broken. This is a safety problem or recall. If you get trapped in your Jeep and the door handle breaks then there's no way out from that door. My Jeep is in great condition hardly any wear and tear. This is defective lemon material. It just crumbles.

- Houston, TX, USA

problem #206

Oct 042013

Grand Cherokee

  • 171,000 miles
Driver side door handle fell apart when opening door. Two years earlier, rear passenger door did same. Front passenger door also cracking. Real safety hazard. Can not exit vehicle with window rolled up.

- Clinton, MS, USA

problem #205

Dec 122014

Grand Cherokee 4WD 8-cyl

  • miles
I have a Jeep Grand Cherokee limited, 2005. The rear right door handle cracked and upon exiting of my family member, the hand simply broke off. In the past week, I have been experiencing a threatening to break of the driver's side door handle. I am the only one driving my Jeep and I worry that when I have my grandchild in the vehicle and the rest break as it appears they are threatening, exiting the vehicle will be an issue. I have contacted both the dealership in my town as well as Chrysler regarding this issue and I was informed that I would have to replace the door panels rather than the actual door handles. The dealerships are kicking the can down the road and this is dangerous for them as well as the customers. Chrysler needs to deal with this issue before it becomes a real problem. After the recall was performed, the consumer noticed the ignition cylinder physically extended out from the housing and was very difficult and awkward to engage when starting the vehicle. In addition to that, when starting the vehicle, the windshield wipers came on. The consumer stated it was not an issue prior to the recall work being done. The dealer repeatedly told the consumer the ignition switch had nothing to do with the wipers. Updated 06/02/16.

- Hendersonville, TN, USA

problem #204

Nov 092014

Grand Cherokee

  • 130,000 miles
The interior door handles on my 2005 Jeep Grand Cherokee limited are all breaking. The plastic behind the door handles inside of the vehicle are made of cheap plastic. The plastic breaks and makes the door handles not work properly.

- Sigel, PA, USA

problem #203

Dec 152013

Grand Cherokee

  • 44,000 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that all four door handles fractured and separated from the vehicle. The vehicle was taken to a dealer where it was determined that the handles needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 44,000.

- Palmetto Bay, FL, USA

problem #202

Sep 262014

Grand Cherokee 4WD 8-cyl

  • 100,000 miles
Both rear door handles and everything around them from the interior has broken off. We cannot open the rear doors from the inside. If you are in the back you couldn't get out in an accident and/or fire. I sees allot of complaints on this online. Used like normal, no abuse.

- Fitchburg, MA, USA

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