This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the service engine warning light illuminated. The vehicle was taken to the dealer who diagnosed that the catalytic converter needed to be replaced. The contact mentioned that the failure was previously experienced two years ago and was repaired, but the failure recurred. The vehicle was included in NHTSA campaign number: 14V438000 (electrical system), but the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,800.
2006 Jeep Grand Cherokee 65th anniversary edition: 15 days off the lot when while driving 15-20 mph engine completely died. I could not steer to the side of the road. There were no warning lights or any indication of a problem. Dealership diagnosed "major internal engine failure" and replaced with new engine. About 4 months later rattling sound turned out to be catalytic converter that needs to be replaced. Still waiting for the part. SUV still does not drive 100%. sometimes when I step on the gas the truck does not respond right away.
- Enfield, CT, USA
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- New York, NY, USA