This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has had the ignition recall done. In the hot weather, you can't run the air conditioning as the car will indiscriminately stall when you come to either a stop light or a yield. Car has to be put in park and restarted. Last week, when merging onto a highway, rpms went all the way down. Had to floor the car to get going and it knocked very hard. Had Jeep dealer look at this several times and they keep saying there's nothing wrong with the car. There is a problem here that Jeep is not addressing. They don't want to give a fair buy back price on the car, knowing we have a 19 year old driving the vehicle. Our local mechanic has said this is a very unsafe car and he wouldn't put his family in it. Jeep dealers don't want to face the problem or address it. This has been an issue for over a year, but becomes more apparent in summer months of hot weather.
My Jeep had been functioning fine until recently when I went to start it the lights would go on but the engine would not catch. I have brought it to a Jeep dealership and their diagnosis was that I need a new ignition switch which is on recall. It has been over 1 year since I was notified of the recall and there is no part available. My 2007 Jeep Grand Cherokee is now unreliable as I never know when it may or may not start. This is unacceptable. I should receive compensation for the loss of a vehicle and will more than likely have to trade it in. I'm wondering if it even has any value?
Problem: Excessive vibration of front end first noticed when increasing up to speed entering 55 mph highway. I brought the Jeep to the Chrysler Jeep dealer where I bought it and they told me there was a front end issue and they needed to order parts for the repair. I was told I had to prepay for the parts, which I did. The parts ordered and replaced were; steering rack and both tie rods. These were replaced on 8/20/13. A few days later the same problem happened, excessive vibration while getting up to speed entering the highway. I immediately drove to the dealer, they test drove the vehicle and could not find the problem they asked me to keep an eye on it and the issue happened again. There were at the least two times I was asked to leave my Jeep with them so they could drive it for a few days. They claim the issue never arose. 2 years later and I am still having the same issue occasionally. It does not happen every day but when it does happen what alleviates it is if I stop on the shoulder of the highway and start again. The dealer does have the records of my numerous visits for the same issue and it has never been resolved.
My intial issue with my 2007 Jeep Grand Cherokee was the vehicle would lose power when shifting into the next gear either when going up a gear or when you were slowing down. It would make a loud cracking sound when this happened. I already had a sensor replaced to try and correct that issue but it didn't work. Then in addition, to that the Jeep started stalling out on me. I periodically have the traction control light, esp bas light and engine light on. I have called Chrysler about my concerns with having to drive an unsafe vehicle which I believe is related to their P41 recall with no satisfication. I have codes B2185 and U0401 in the computer of my Jeep which came from my local mechanic. Chrysler is no help. The ironic thing is I have 2 - 2007 Jeep Grand Cherokee. The second one isn't much better. That one periodically has issues also with losing power. When is Chrysler going to be forced to take responsibilty for this recall? they are forcing people to drive unsafe vehicles and put themselves and their families lives at risk.
No accident has occured yet, but I have a big concern for my family's safety. Recall on this vehicle has been postponed, ignored and postponed for more than a year...urgent repairs, corrections needed to be made for safty. While driving on hwy the car has completly turned off, driving it has just stopped fo not reason and brake lights malfunction as well as while backing up the car turns off. My husband and I are seniors with this as out only transportation for our drs, grocery and care needs. We also have our grandchildren we drop off and pick up from school (10+13 yrs) unsafe for all but only options we have. Please assist us to get our vehicle repaired already, this is urgently needed. Daily we are stuggling to get to around and need a reliable, safe means of transportation. I have been calling ancira Chrysler Jeep since 2014 and crysler group for some time now also but no solution nor repairs have been scheduled. I have spoken to alyssa, paula and ancira chysler Jeep Dodge as well (service dept) but no assistance to a solution given.
- San Antonio, TX, USA
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It usually takes a good 10 to 15 minutes to start sometimes then when I do get it started I have the same issues that I have read about on this website and many other websites. The car will not go over 20 miles per hour and you have to pull off the road, turn off the vehicle, wait and turn it back on. It is almost like the Jeep has to be reset. I have talked with several people and had the codes ran. It keeps coming up that it is the solenoid and starter. I have read on many blogs about the same issue that the solenoid wires are not protected from rain water in this vehicle and it causes them to corrode or go bad all together. This is an issue that needs to be recalled. If they know that the wires are not protected from rain water then there needs to be some type of protection that they can put over them or install a different kind of wire. This is costing people hundreds of dollars to repair something that should have never been an issue. Also this is a safety hazard because when we pull out on the road we expect our vehicle to excel properly and go over 20 miles per hour.
I was driving on route 50 going 65mph. This vehicle is a quad 4X4 automatic / stick shift manual, which was in my favor. When I realized the vehicle was shutting down I had to think quickly what my next steps would be. I started to get over to the right side of the road and brake, because the vehicle was shutting down the power brakes where going out and I could not brake completely. The vehicle was still moving and I was about 200 yards away from my exit and the side of the road was winding around toward the off ramp and getting smaller for me to drive on. I realized that I was not able stop the vehicle by using the floor brake then the fear factor set in. In my mind the only thing I can do is pull the stick shift handbrake and quickly put the vehicle in park then I was able to get control and safely stop the vehicle. This ordeal happened at 4:20pm yesterday and by the time we towed the vehicle back to the dealership and tried to explain to the general sales manager, si faige, on site at darcars in new carrollton, md what all transpired on the road in the unsafe vehicle that they sold us, he didn't want to hear any of it.
I purchased 07 Jeep 10/20/2012 shortly after it stalled in car wash about a week later it stalled again. The problem soon began to stall on interstate and recovers at higher speeds. As time passes the problem is happening at least 8 times a week mostly while idling or coasting.
The vehicle on numerous occasions dies out while moving causing the car to stop abruptly and also dies at stops. The issue is intermittent and despite numerous repair attempts replacing the following throttle body gasket cam sensor crank sensor trans fluid and filter egr valve the condition remains, it should also be noted that numerous other Jeep Grand Cherokee (body designation wk) have had this issue and no repairs have been successful
Driving at various speeds, most often approaching a stop the vehicle will shut off leaving no power systems. This has occurred at higher speeds and has almost caused an accident in one case. Vehicle starts up immediately after occurrence. Called the dealership who is aware of this occurring with this model and year but states it probably will be unable to diagnose if the vehicle is not towed from point of occurrence. Dealer stated they could try to replicate the problem by driving it around"?" I told him you might be driving for quite some time. I don't want my wife operate the car. As a retired state trooper I am experienced in operating vehicles under hazardous conditions but don't like the idea of having to drive this vehicle until and issue occurs. It is just a mater of time until there is a serious accident. Numerous people have reported this both by NHTSA complaint and different forums.
Whilst driving my Jeep Grand Cherokee (equipped with the Mercedes Benz common rail diesel (crd) 3.0 L engine) on I-410 at highway speed, the engine suddenly stopped, without any warning. This also made the power brakes and power steering inoperative. Today, the dealer tells me that this is caused by a faulty crankshaft position indicator sensor and is a fairly common occurrence. I should think this is a design flaw and should be corrected by the mfg.
Auto transmission gear shift not shifting into gears correctly; loss power around curves; sometimes engine light comes on; sometimes all gear indicators come on dash; feels as though can't accelerate when entering onto highway or passing. Nothing done yet. Called dealer, online searches. Very very many same-similar online & very expensive repair $700+. appears to be defective part & should be recall/dealer replace/repair!!
I own a 2007 Jeep Grand Cherokee Laredo, 6 cyl 4X4. The vehicle has been losing power at highway speeds on an almost daily basis, usually while negotiating left hand curves. When the vehicle loses power, the traction control light turns on and the vehicle decelerates rapidly. During the power loss, I can put the accelerator to the floor and the vehicle will not accelerate. I have almost been involved in several rear end crashes due to this issue, as it happens without warning. The vehicle has been to the dealership 5 times for related issues. On 03/18/08 the ABS wiring harness was re-routed because it was rubbing on the left front tire. The shifter module has also been replaced twice, however, the aforementioned problem is ongoing. The last time the vehicle was at the dealership was 09/25/09 and I was told that there was no computer code for the problem and that the dealership could not fix or diagnose the problem because they could not recreate it. I am afraid that if I continue to drive this vehicle it is inevitable that I will be involved in a collision as a result of this mechanical failure. I cannot afford to replace the vehicle and the dealership where I purchased the vehicle has been useless in fixing the problem. I am at my wits end and I am getting nowhere with papa's Dodge.
Engine shut down while driving at 65 mph. No prior problems - driving to a vacation destination on us 95, had been driving for @ 3 hours - took my foot off of the gas pedal and engine shut off, leaving me without any control over the vehicle- luckily, was able to steer to shoulder - was able to restart car within 5 minutes, however the engine shut down twice more during this trip under the same set of circumstances-just taking my foot off of the accelerator; again left without ability to control auto. Reached my destination point and brought car to nearest dealer - received a call the following day that the car was repaired and that the integrated auto computer program failed and the computer program needed to be updated and re-installed. Dealer noted that he had received notice of this issue occurring to other '07 Jeep Grand Cherokee, but Chrysler was not issuing a recall. It was mere luck that I avoided any accidents.
I purchased a new 2007 Jeep Grand Cherokee 9/27/07 from tarbox Jeep in N. kingstown, ri the day I took delivery the Jeep had several problems the front windows did not work properly, the tail gate was not lighting up properly and I was getting a vibration through out the Jeep when driving over 45 mph. I informed the sales man the next day of the defects in the Jeep I brought the Jeep in to be serviced and to have the repairs done on 11/6/07 the tail gate was fixed as best as they could but still defective the front power window's were also corrected how ever the vibration has not been resolved they replaced the drive shaft, they also removed the transmission and replaced the torque converter that still did not correct the problem. They know believe it needs a new downloag to the transmission control modular but that will not be ready for at least 2 weeks and they do not know if that will correct the problem and they are insisting I take back the Jeep on 11/16/07 I feel the Jeep might be a safety hazard to drive due to tarbox not know what the problem is I have called Chrysler and I am in need of help I drive about 600 miles each week and do not feel safe driving the Jeep in the correct condition. I have had a rental car for 10 days going on 11 days. I could use some help on this matter.
A D V E R T I S E M E N T S
- Raleigh, NC, USA