This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am filing this now for July 09 due to the same issue that happened yesterday, 4-7-10.. this is not a safe vehicle and Jeep needs to fix this problem. It is unsafe when a vehicle gives no warning and completely shuts off on an interstate. Also, please see my safety complaint ODI # 10324403 for the 4-7-10 incident. In July 09, after going through a toll at exit 67 barneget toll, garden state parkway, NJ, I accelerated to the merge point and vehicle shut down and engine stalled and lost power. Several attempts to restart didn't work. Seems like it shut down electrically and was not getting gas adequately. Seems to lack adequate power. Attempt to start several times with no luck, engine wouldn't stay running, long start-up inconsistent, dash lights did come on to inform of no power. Let sit to cool down vehicle and was able to start and move to a more safer location. This was the first occurrence and the temperature outside was 90 F and sunny. This occurred at 15000 miles in July 09. Vehicle went to 3 service visits and dealers could not repeat.
Vehicle shuts down, engine stalls while driving, also does not start or difficulty starting, seems to lack adequate power..after several attempts, will not work properly. Let vehicle sit, "cool down", able to start again, system ok..no dashboard system warnings. I was on interstate 81 South and failure happened. Also, this same failure occurred at 15,000 miles. Todays failure at 30,221 is the second occurrence. Vehicle was towed to scranton Dodge Jeep service tonight. Will await vehicle service from dealer.
2008 Jeep Grand Cherokee stalls at high speeds and intermittently while driving. Dealer unable to fix thus far ( has car for almost 30 days). In addition, same thing happened on my 2007 model and has happened to a number of people I know with Jeep Grand Cherokee. Internet is filed with reports of same events happening at random. Mine stalled at 65 mph - all electric, radio, flashers, everything just goes out. Very scary and very unsafe. Please evaluate.
2008 Grand Cherokee 4X4 4.7L flexfuel extremely sluggish on throttle demand (305 hp "?"!!!), harsh transmission up/down shift and stalling at highway speeds (four occurrences within five weeks). The dealership performed the February 2008 recall of the FCM (front control module) after being directed by the customer to do so since the serial # on the module matched the "wrongly manufactured" ones; however, the VIN search within Chrysler recall database returned empty. Evidently, the dealership owning the new vehicle at the date of the recall never performed it (as required by law). The incident repeated after the replacement of the FCM. The dealership retrieved an ABS fault code hence decided that the PCM (powertrain control module) is defective"?"!!! ( seven days on back order) "lifetime powertrain warranty" seems to be accomplished by ignoring of the driver's safety. The software running on the PCM should never be given the choice of immediately shutting off of the engine especially when the vehicle travels at a high rate of speed. Modern steering and braking systems are almost non-operational when there is no available assisting power.
2008 Jeep Cherokee Laredo - engine turns off and loose all power without warning - computer and key switch were replaced - filed lemon law did final fix attempt but nothing done since they are unable to duplicate. Drive over 100 miles a day - has happened when slowing down for lights or off ramps with out warning. Can not make it happen - scary when 18 wheeler behind you and it does happen!!!!! Chrysler response vehicle acting normal -its going to take someone killed for them to take this car back!
- Worcester, MA, USA
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I was driving my '08 Jeep Grand Cherokee Laredo and driving on an on-ramp today to get on the freeway going about 35mph, when all of the sudden I lost all of the electric in my Jeep. The radio went out, the odometer and temp/compass went blank, and I lost the power steering. Luckily I was able to steer it over to the side. I then turned it off and back on and there didn't seem to be any problems. I drove it another hour and half home and didn't have any other issues. No check engine light or warning lights came on at any time I took it to the Jeep dealer, however they claimed they could not find any issues.
The contact owns a 2008 Jeep Grand Cherokee. While attempting to make a left turn at 20 mph, the vehicle stalled in mid turn. The power steering and brakes failed as well. The contact was unable to slow the vehicle down and continued to depress the brake pedal until the vehicle coasted to a complete stop. The contact nearly struck two children and a tree. The vehicle was towed to the dealer, but they could not diagnose the cause of the failure. The contact believes that his vehicle is experiencing the same failure as noted in NHTSA campaign id number 08V059000 (visibility:windshield wiper/washer); however, the manufacturer stated that the VIN was not included in the recall. The vehicle has not been repaired. The failure mileage was 10,800 and current mileage was 10,840.
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- Scranton, PA, USA