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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,645 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Jeep Grand Cherokee brakes problems

brakes problem

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2010 Jeep Grand Cherokee Owner Comments

problem #5

Aug 102010

Grand Cherokee 6-cyl

  • 16,000 miles

A D V E R T I S E M E N T S

Two months after purchasing my used 2010 Jeep Grand Cherokee Laredo with about 14,000 miles, my brakes began making an intermittent squeaking noise. When I took my vehicle to the authorized Jeep dealership, I was told that they could not recreate the noise and that nothing was wrong with my brakes. Over the next few months, the squeaking noise became more frequent. The next time I took it in to the same dealership, I was told that this is a common, known issue with Chrysler brakes related to humidity and the use of newer non-asbestos brake pads but that there was nothing wrong with my brakes and the warranty on them had expired after my last visit. This time they sprayed something on the them which worked for a few weeks. The next time I went back to the same dealership with this issue, they turned the rotors which also did nothing to get rid of the noise even though I was charged $180. Since the dealership continued to test my brakes regularly at my insistence and stated that nothing was wrong over the years that followed, I dealt with the noise. I finally replaced the brakes, including adding ceramic brake pads, for $1,200 two months ago. The squeaking noise has not reoccurred as of yet.

- Weston, FL, USA

problem #4

Nov 072013

Grand Cherokee

  • 47,613 miles
I was in the service station of the local dealer for some repair work in ankara-turkey on the 7th of November 2013. After completing their work, the technician brought the car to the outside area of the service facility to give the car back to me. Before getting out of the car the technician has pulled the hand brake lever and we heard some kind of a metal fracture sound. After that sound the lever seemed to be normal in appearance but it lost its functionality at all. The service people told me that it was because of the fracture of the clock spring arrangement of the hand brake mechanism. They have proposed to fix it out of charge. But I didn't give permission, because the fixing procedure requires the removal of the driver seat and main interior console of the vehicle. From that date on I'm not using my car if it is not so urgent. To my knowledge, hand brake is not only a parking brake, it is an emergency brake as well. To my knowledge the hand brake lever has to withstand to a pulling force of 400 newtons. During my incident, the technician didn't pull the lever with an aggressive and strong manner. He pulled it with a moderate pulling afford. I wanted to share my experience for sake of thousands of other owners. I think it worth a technical investigation to determine the fracture threshold value for the hand brake mechanism of my vehicle. I'm suspicious about this kind of a problem may be systematically valid for the remaining series of my car, if so it may require an official recall.

- Ankara, 00, USA

problem #3

Nov 072013

Grand Cherokee

  • 47,613 miles
I was in the service station of the local dealer for some repair work in ankara-turkey on the 7th of November 2013. After completing their work, the technician brought the car to the outside area of the service facility to give the car back to me. Before getting out of the car the technician has pulled the hand brake lever and we heard some kind of a metal fracture sound. After that sound the lever seemed to be normal in appearance but it lost its functionality at all. The service people told me that it was because of the fracture of the clock spring arrangement of the hand brake mechanism. They have proposed to fix it out of charge. But I didn't give permission, because the fixing procedure requires the removal of the driver seat and main interior console of the vehicle. From that date on I'm not using my car if it is not so urgent. To my knowledge, hand brake is not only a parking brake, it is an emergency brake as well. To my knowledge the hand brake lever has to withstand to a pulling force of 400 newtons. During my incident, the technician didn't pull the lever with an aggressive and strong manner. He pulled it with a moderate pulling afford. I wanted to share my experience for sake of thousands of other owners. I think it worth a technical investigation to determine the fracture threshold value for the hand brake mechanism of my vehicle. I'm suspicious about this kind of a problem may be systematically valid for the remaining series of my car, if so it may require an official recall. With best regards. Note: You have to dial my phone number like [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Ankara, WA, USA

problem #2

Oct 062013

Grand Cherokee 6-cyl

  • 32,000 miles
Unintentional shifting of the transfer case into the neutral position. The vehicle rolled back. This occurred in a parking lot and at a home driveway.

- Shenorock, NY, USA

problem #1

May 222013

Grand Cherokee 8-cyl

  • 25,000 miles
Vehicle shifted from neutral and accelerated striking the side of the garage. Parking brakes would not engage, causing significant damage to the vehicle and garage. Air bags did not deploy. I believe this accident was caused by a pending Jeep recall. NHTSA's # 13V175000.

- Southfield, MI, USA

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