Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Jeep Grand Cherokee body / paint problems

body / paint problem

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2013 Jeep Grand Cherokee Owner Comments

problem #2

Sep 252013

Grand Cherokee 6-cyl

  • 7,500 miles


While making a 3-point turn the power steering failed with the steering wheel turned all the way to the left. An unfamiliar warning light appeared on the dash (which was not identified in the manual or on-line) consisting of a red steering wheel over 2 red lines. Everything else seemed to be working. I grappled with the wheel to finish the turn, then turned the engine off. After re-starting, the power steering was working again. I had it towed to the dealer because I was afraid it would happen again. They reportedly found a corroded lead to the "power steering module" (even though the car is only 7 months old) because "the screw connecting the lead had not been greased properly prior to installation."

- Brookline, MA, USA

problem #1

Aug 032013

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 6,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the spoiler for the back rack fractured and caused the rack to move in a way that was obscuring the contact's visibility of the rear window. The vehicle was taken to a dealer for diagnosis but the contact was informed that the failure was caused by user error. The manufacturer was made aware of the failure. The vehicle had not been repaired. The failure and current mileage was 6,000. Updated 9/10/13 the consumer stated the spoiler was made out of two pieces of plastic glued together attached to the rear tailgate instead of the normal exposed metal. Updated 09/13/2013

- Chappaqua, NY, USA

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