I took my new Jeep to the car wash and then brought it back to my shop. I was drying it off when I noticed a lot of condensation in both headlights. I immediately contacted the dealership and was told that it was a well known defect, but that there was nothing they could do. He suggested that I leave the lights on so that they would dry out...updated 04-10-14 updated 8/17/17

- Saugus, MA, USA

The headlamps on the vehicle condensate when it rains. The condensation remains inside of the headlamp assembly while it rains. The condensation inside of the headlamps makes the road hard to see at night.

- Brooklyn, NY, USA

Our Jeep Grand Cherokee has been has been having electrical problems. Several different electrical problems occur after which the check engine light will illuminate. Of these electrical problems the dangerous ones include: Headlights shutting off, dashboard completely shutting, and vehicle shut off while in motion. We have had the following replace in our vehicle: Burnt wires in our engine harness, faulty solenoid, alternator, PCM, and ABS module. The issue still occurs. Purchasing the vehicle in Dec we've brought the vehicle back into the dealership for service 3-4 times. While we haven't filed for lemon law yet, Jeep promised us that they would take a look at replacing our vehicle after a number of problem. Their answer to us was to wait to see if the issue occurred again. While we may file for lemon law, we feel that it will be important that we report these issues as they are experienced by other consumers on forums across the internet.

- Somerset, NJ, USA

The headlights retain moisture or ice on the interior areas for extended periods of time while driving and parked. This definitely blocks the light transmission through to the exterior for proper and safe driving vision. This has happened many times since the November incident and I have reported to Chrysler and the dealership, gandrud in green bay wi, every time and documented each with pictures of the exact problem. The dealer has performed the silly test that Chrysler requires: Having the vehicle sit indoors heated for 20 minutes so see it the water clears. Mine did not totally clear at all however the dealer said it was within the "guidelines" of being ok by Chrysler's rules. This is ridiculous. I just purchased a highly priced vehicle and I should leave it sit in a heated garage so the lights work! I do believe cars are meant to be driven on the road in the day and night. Chrysler certainly does not care about the safety of the customer who works hard to pay for this machine that is very faulty. I have always owned a Jeep and am very disappointed in this safety issue. It must be resolved and I will keep at this until it is. I know many others have had this problem as seen on the internet. The second visibility issue is the wipers and the way the windshield defrosts. The wipers are placed so that the ice or snow when driving stays frozen and is not heated to defrost properly. I have replaced the wipers after only driving for a few days in winter weather! I could not see. That helped some but not the defrost problem as stated. It is also very hard to remove the snow and ice from the front area under the wipers. My old 1999 Jeep had none of these problems. My grandson is still driving it. Perhaps I should ask to borrow it. Certainly Chrysler engineers can do better than this.

- Washington Island, WI, USA

Every indicator on my dash was on and my speedometer didn't work. Brought it into [xxx] where the problem was not fixed. It was in the shop again 2 weeks later for the same issue and also to service the ABS system. Today my check engine light is on and the car is shifting hard and hesitating, clunking as it switches gears. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- El Cajon, CA, USA

Soon after taking possession of this vehicle (9/27/13) I noticed that now and again (4/5 times) there would be a hesitation from the automatic transmission when shifting to the next higher gear when accelerating to highway speed. It was so subtle that I filed it under "nothing is perfect", but would keep score. Don't be misled by the low mileage above. That is my new normal. A head and neck injury in 2001 followed by a long overdue diagnosis of severe ptsd by the va left me practically a "house hermit" and driving anywhere involving distance requires hiring a driver. This vehicle was nothing more than my being able to have access to the woods with a 911 button attached to keep the P/a in check. What happened to me was that from a stop sign I turned onto the main highway and was accelerating to 55 when at about 50 the transmission hung, this time it would not release to the next gear, the engine began to struggle until it almost stalled. As unexpectedly as it had hung the transmission shifted, the engine immediately recovered ""with a roar"" and off we went. (extra RPM's, ? computer/fuel pump saw no problem) I'm sure that in those seconds my speed dropped 20 mph's with no "warning", such as brake lights had someone been behind me. Had this occurred entering a busy belt-way, interstate, etc., you can imagine the possible may-hem. Did some research, got an appointment for service at the dealership and was told (as expected from research) their computer saw no abnormalities and showed me a blank piece of paper to prove it. Asked them to sign a piece of paper saying my drivetrain was "just wonderful" and reaffirming that Chrysler had never heard of any problems just in case I or others wound up dead or maimed from "no problems". I now have a "moral problem" sitting in my driveway and not out in the middle of the woods.

- Norwood, NY, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated the taillight on the rear lift gate would not illuminate when the brake pedal was depressed; however, a section of the taillight that extended to the passenger and driver side of the vehicle section would illuminate. The dealer was made aware of the failure and stated the vehicle was working as designed. The contact was concerned because there was not sufficient illumination to notify other driver's whenever the brake was applied. The manufacturer was not made aware of the failure. The current mileage was 4,000.

- Chapin, SC, USA

Vehicle has more than 6 lights in illumination on the front at the same time. Michigan state law, and others, says no more than 4 lights allowed on over 300 C.P. at one time. That many lights in illumination at one time is blinding to oncoming traffic. I have an illustrative picture showing the lights but could not find a way to upload it. If you desire picture please E-mail me and I will be happy to send.

- Dryden, MI, USA