Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,412 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Liberty windows / windshield problems

windows / windshield problem

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2002 Jeep Liberty Owner Comments

problem #4

Feb 012006

Liberty 6-cyl

  • 45,000 miles


On approx the date entered, the left rear electric window glass dropped into door frame and would no longer operate. Investigation found that plastic clip on the end of the window regulator cable gets worn and breaks, and window becomes disconnected from regulator at this point. Very expensive for simple fix, cost over $100 for entire new regulator, as plastic clip is not available separately. Thankfully I am mechanically inclined and I was able to install it myself, as estimate from then daimler-Chrysler was over $300 for repair. Since that time, the other window regulator broke in the exact same fashion, and being the replacement part had gone up even further in cost, I taped window shut. Before I could afford to fix other window, the one I had previously repaired broke again in an identical fashion. All three rear window regulators, both factory originals, and one factory replacement, broke within 3 years. Both windows were then taped up, as I wasn't about to buy well over $200 worth of trouble prone replacement parts only to have situation take place yet again. Thankfully, an aftermarket source now sells metal parts to replace defective, wear prone parts supplied by Chrysler-Jeep. It cost $100 to further repair both windows with aftermarket metal parts, and I have experienced no trouble since. Incorrectly designed/manufactured parts supplied by Chrysler-Jeep are definitely the issue here.

- Farmington, NM, USA

problem #3

Jun 012011


  • miles
2002 Jeep Liberty. Consumer writes to express discontent regarding several replacements for vehicle including left rear window regulator.

- Columbia, MD, USA

problem #2

Jun 162006


  • Automatic transmission
  • 80,650 miles
: the contact stated overtime the rubber seal on the rear glass came loose. Upon inspection the dealership determined the glue between the rubber seal and glass detached. The entire rear window needed replaced.

- Hempstead, TX, USA

problem #1

Aug 142002


  • Automatic transmission
  • miles
Rear window does not have handle to safely close it. Consumer states especially if the rear window is wet/damp, a person can easily injure their hand/fingers if closed betweem the window and gate.

- Pickens, SC, USA

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