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really awful
Crashes / Fires:
38 / 1
Injuries / Deaths:
72 / 1
Average Mileage:
76,665 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Liberty seat belts / air bags problems

seat belts / air bags problem

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2003 Jeep Liberty Owner Comments (Page 15 of 16)

« Read the previous 20 complaints

problem #22

Apr 062012


  • 175,000 miles


The contact owns a 2003 Jeep Liberty. The contact stated that while driving 65 mph, the front driver's air bag deployed. The front driver's seat belt also seized and could not be loosened. There was no crash and no warning prior to the failure. The contact merged onto the shoulder for a couple of minutes and then the vehicle was safely driven home. The dealer was notified and stated that there were no recalls addressing the failure. The manufacturer was also notified and stated that there were no recalls on the air bag. The vehicle was not repaired. The failure mileage was 175,000.

- Houston, TX, USA

problem #21

Feb 212012


  • 105,000 miles
The contact owns a 2003 Jeep Liberty sport. While driving 35 mph, the contact was involved in a head-on crash where the air bags failed to deploy. The vehicle was destroyed. The driver sustained neck and back injuries. The manufacturer was made aware of the failure. The failure mileage was 105,000.

- Michigan City, IN, USA

problem #20

Feb 222012

Liberty 6-cyl

  • 85,235 miles
Air bags warning light came on while the car was moving.

- Picayune, MS, USA

problem #19

Feb 162012


  • miles


In my driveway, I started the ignition, then paused to finish texting. With the engine running, still in park, the passenger airbag suddenly deployed. I had enough time to cover my face with my arms before the driver side airbag deployed. I have a minor burn on my forearm, and my ears are still ringing, but was otherwise unharmed. This incident could have been much worse since I was on my way to pick up my small children.

- Muskogee, OK, USA

problem #18

Jan 062012

Liberty 6-cyl

  • 47,150 miles
Airbag deployed for no reason when driving on freeways having speed of 65 mph, very dangerous, can not see road in front of, because inflated airbag and kind of dust and smoke from airbag, traffic was heavy, but personal alertness made it at curbside, was lucky to avoid dangerous accident.

- Cleveland, MS, USA

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problem #17

Jan 272012

Liberty 6-cyl

  • 96 miles
My girlfriend just exited off of jtb in jacksonville beach, fl onto marsh landing parkway and came to a normal stop in traffic (not abrupt or sudden in any way). As sitting, chime went off as if the gas was low. Looked at dash and saw that gas was not empty and that air bag light was on. At that moment, the passenger air bag deployed and immediately after, the driver air bag deployed. She was able to pull into an office complex and stop, very destraught and upset over what had happened. A couple people saw what had happened and stopped. There was also a cop that saw what was going on and pulled over. She suffered minor physical injuries, but her car is sitting at my home undrivable. (this happened about a quarter of a mile from home, so I drove it home). I have filed an investigation with Jeep and am awaiting their call. She did not hit anything-anyone and nothing-no one hit her. She has had a Jeep dealership do any work on it anytime it needs it. All recalls have been followed. She was the only person in the car at the time.

- Ponte Vedra Beach, FL, USA

problem #16

Nov 132011

Liberty 6-cyl

  • 130,000 miles


When I was driving to my house in puente nuevo county, san sebastian, puerto rico, the front driver airbag explode without collision. I made a police report num. [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Sebastian, PR, USA

problem #15

Oct 212011

Liberty 6-cyl

  • 131,000 miles
Air bag warning light came on, and stayed on.

- Pascoag, RI, USA

problem #14

Oct 202011

Liberty 6-cyl

  • 120,000 miles
Had a car fail to stop at a cross road stop sign and I hit her (tbone) style lots of front end damage to my Liberty. My air bags didn't deploy. I hit the stealing wheel and broke my sternum.

- Terre Haute, IN, USA

problem #13

Sep 292011

Liberty 4WD 6-cyl

  • 63,000 miles
This vehicle now has 67000 miles on it. The air bag light intermittently came on at 63000 when hitting small pot holes in the road, then it finally came on and stayed on. I took this vehicle to the dealer and they told me that both modules failed that are in the driver and passager seat, and it would cost me $557.31 to have it fixed. I called chysler about this for some help with the cost to have it repaired, but they said no, I should maybe call you and file a complaint, so I am asking you to intervene with chysler on my behalf. According to the internet at bailey, NHTSA said there have been injuries from the unexpected front bag deployments. I was lucky that I had my airbag light problem checked before the airbags unexpectedly deployed. Because there are several consumers like me out there that are unknowingly subject to serious injuries, I feel that you should request that Jeep recall all the 2002 and 2003 Liberty Jeep for this malfunction.

- Asheville, NC, USA

problem #12

Oct 162011

Liberty 6-cyl

  • 174,000 miles


My husband was taking his son back to his mothers house running about 55mph when a large buck came out in front of them. The hood and grill was smashed in with the radiator against the motor. It was still drivable but wasn't able to hold water to keep from overheating. There was no airbags deployed upon impact. The insurance says it must be a large accident for the airbags to deploy. The Jeep is not totaled because the agent said he was trying not to total it out since we were so close to having it paid off. I don't understand why the airbags wouldn't deploy on such a hard impact. You can see the skid marks for about 20 feet. There is deer hair stuck into the hood of the Jeep. I have been in a couple accidents before and they weren't as serious as this but the airbags did deploy. There needs to be something done for the airbags to deploy upon impact.

- Clarkson, KY, USA

problem #11

Oct 122011

Liberty 6-cyl

  • 117,188 miles
The contact owns a 2003 Jeep Liberty. While driving approximately 30 mph, the driver and passenger side frontal air bags deployed inadvertently. The vehicle was taken to the dealer for diagnostics where the technicians stated the manufacturer would have to authorize the repairs for them to inspect and diagnose the vehicle. The vehicle was not repaired. The approximate failure mileage was 117,188. Updated 1/20/11 consumer sent in updated address. Updated 02/01/12

- Miami, FL, USA

problem #10

Oct 082011

Liberty 6-cyl

  • 175,000 miles
Owner(1) driving around town stopped to get mail at post office. Owner(2) got out to get mail and the airbags deployed while parked (thank goodness)!

- Plant City, FL, USA

problem #9

Oct 032011


  • 151,112 miles
The contact owns a 2003 Jeep Liberty. The contact was accelerating from a complete stop at 5 mph when the air bag warning light illuminated. Suddenly, the air bags deployed erroneously and burned the contact on the arms and body. The vehicle was able to be driven to the contacts home. The manufacturer was notified and a claim was filed. The contact was advised that a representative would respond to her call at a later date. The vehicle was not repaired. The failure mileage was 151,112.

- Katy, TX, USA

problem #8

Jun 082007

Liberty 4WD 6-cyl

  • Automatic transmission
  • 87,000 miles
The contact owns a 2003 Jeep Liberty. In December of 2006, while driving 55 mph, the steering wheel began to shake uncontrollably. The contact was unable to immediately stop the vehicle. There was snow on the ground at the time of the failure. The mechanic was unable to duplicate the failure. Most recently, while driving 35 mph, the steering wheel began to shake uncontrollably and the vehicle rolled over and crashed into a ditch. Three passengers were injured and the vehicle was destroyed. A police report was filed. On both occasions, the air bags failed to deploy. The contact informed the insurance company that there was something wrong with the steering wheel, however, they were unable to determine the cause of the crash. The vehicle was towed. The current mileage was 94,000 and failure mileage was 87,000.

- Adams , OK, USA

problem #7

Dec 142006

Liberty 4WD 6-cyl

  • Automatic transmission
  • miles
- the contact stated that while driving a 2003 Jeep Liberty at 50 mph she hit a patch of ice. The vehicle slid across the ice and into a ditch and struck a utility pole. The contact stated that upon impact the air bags did not deploy. When she took vehicle to the dealership, they found that the failure was caused by a faulty air bag switch.

- Red Wing, MN, USA

problem #6

Dec 272006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 58,000 miles
- the contact had a 2003 Jeep Liberty with an odometer reading of 58000 miles. The contact was driving at 30 mph under cold but dry conditions he lost control of the vehicle and went into a ditch. Upon impact the air bag did not deploy. On 12-12-06 contact received recall 03V460000 for lower ball joints. The police report for the crash was available. The contact felt that the vehicle's design and ball joint failure were the reasons for the crash. Updated 2/6/2007 - the consumer injured his right hand and left leg.

- West Monroe, NY, USA

problem #5

Jan 022004

Liberty 4WD 6-cyl

  • Manual transmission
  • 74,000 miles
Ball joint failure three times. Emergency brake on five speed never has worked properly. Replace engine at 70,000. Now the card end joint for the four-wheel drive is not working correctly. My biggest complaint is the ball joint failure for the third time. This issue also causes chain reactions in the tires I have had three sets of tires wear uneven and I wrote the company the first time to complain and got no response. I use my Jeep to make my income and do not trust it any more. I do not recommend this vehicle to any one and will not pass it on to any family member.

- Elk, WA, USA

problem #4

Jan 112005

Liberty 4WD

  • Automatic transmission
  • 22,000 miles
Vehicle was going at approximately 25 mph through an intersection and was T-boned on the passenger side by another vehicle going about 35 mph. The vehicle was knocked head on into a water hydrant and a tree and the air bags failed to deploy. Vehicle was totaled.

- West Hills, CA, USA

problem #3

Dec 262004

Liberty 4WD 6-cyl

  • Automatic transmission
  • 35,800 miles
My wife jessica and son andrew were traveling on interstate 80 East bound the day after christmas 2004 when we hit a patch of ice and were thrown off the road, down a bank and struck a tree head on at a speed of 40-50 mph. Our air bags did not deploy and our seat belts did not lock up. I was in the passenger seat and was thrown forward towards the window and my wife flew up and hit the grab bar on the drivers side. I contacted Jeep and was told that an air bag should not have deployed. My mechanic had told me that there was enough force to deploy the air bags. I do not feel safe in this vehicle any longer.

- Lancaster, PA, USA

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