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really awful
Crashes / Fires:
35 / 1
Injuries / Deaths:
67 / 1
Average Mileage:
77,118 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Liberty seat belts / air bags problems

seat belts / air bags problem

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2003 Jeep Liberty Owner Comments (Page 14 of 15)

« Read the previous 20 complaints

problem #31

Jul 192012

Liberty 6-cyl

  • 67,919 miles


This vehicle has had electrical issues since I first bought it used 5 years ago. Last week I was driving my son and two of his friends home from the beach. I was on the interstate when suddenly the air bag light came on, stayed on for a minute or so, went out, then blinked a few times. I got a creepy feeling and decided to do a search. I am glad I did. I can't believe Chrysler has not recalled these Jeep, I think they are going to be paying a lot more in pi claims than it would cost to do the right thing and fix the problem. I am afraid to use my car!!! I called hall Jeep here in Virginia beach and was told to bring it in so they could do an electrical check on the vehicle. [xxx], the girl I spoke with in the service department told me to drive it up there. I told her I was afraid to after reading about the injuries that have been incurred when the driver and sometimes passenger side air bags deploy for no reason. I am 5'2" tall and must sit close to the steering wheel, increasing the chance of injury or even death. She told me that even I said that the risk of it happening was small, when I asked her how I said that her response was "you said there have only been 87 incidents and there are thousands of them on the road" !!!!! I told her it should only take one for them to be alarmed. She then suggested I have it towed - at my expense of course. This is just unsatisfactory and I will never buy another Chrysler product! my husband has been looking at the Dodge Ram truck but now I am reading about some life threatening issues with them, too! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Virginia Beach, VA, USA

problem #30

Jul 192012


  • 67,919 miles
The contact owns a 2003 Jeep Liberty. While driving approximately 55 mph, the air bag warning indicator illuminated on the instrument panel intermittently. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the problem. There was currently an open investigation under NHTSA action number EA12001 (air bags: Frontal: Driver side inflator module) the approximate failure mileage was 67,919.

- Virginia Beach, VA, USA

problem #29

Jul 162012

Liberty 6-cyl

  • 125,000 miles
I was driven in a school zone street and the lights of airbag on and aprox. 2 minutes the air bags exploded in my face, the drive and passengers side, then I stopped the Jeep, it smell like something is burning and hot, I did not see fire.

- Downey, CA, USA

problem #28

Apr 072012

Liberty 6-cyl

  • 83,597 miles


While in driveway after starting vehicle pass airbag deployed. About 5 secs later driver side ab deployed...............

- Pompano Beach, FL, USA

problem #27

Jun 272012


  • 111,000 miles
The contact owns a 2003 Jeep Liberty. The contact stated while driving 45 mph she notice that the air bag warning light illuminated on the instrument panel. The air bag then deployed erroneously. She was able to pull over on the side of the road and called the police. The contact sustained some injury as a result of being struck by the air bag. She was able to drive the vehicle home and contacted the dealer to have the air bag replaced. The manufacturer was not notified of the failure. The failure and current mileage was 111,000.

- Whiskey Creek , FL, USA

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problem #26

Jun 252012


  • 30,100 miles
Driving late afternoon approx 35 mph. Running with max ac on, radio on, lights off and vehicle in 4X2 mode. Airbag light illuminated. Stopped at stop sign and light turned off. Illuminated again after continuing to drive. Light stayed on all the way home (approx additional 5 miles). Light did not illuminate this morning. I've just taken to dealership for review after reading the recent issues of airbag deployment after air bag light illumination with no impact (yikes). Vehicle has approx 30,000 miles on it. I will revise or re-input if dealer doesn't find issue or it deploys with no warning.

- Burlington, KY, USA

problem #25

May 162012

Liberty 6-cyl

  • 117,000 miles


I was stopped at a red light during rush hour at ~4:20pm waiting to get on the freeway (san felipe and feeder road of 610 / houston, tx). My A/C was running but the radio was off. I heard the warning chime from the dash board and noticed my airbag warning light had come on. Roughly 5 seconds later while still stopped at the red light, both the driver and passenger side airbags spontaneously deployed. After the shock, I noticed my hazard lights automatically had come on and I think the engine had shut off. I put the car in park and exited the vehicle. Since my hands were on steering wheel during deployment they received the most direct blunt force trauma along with chemical burns (I later went to emergency room that evening). The car was towed to the nearest Chrysler dealership. Luckily I was not on the freeway traveling 70mph when it happened.

- Houston, TX, USA

problem #24

Mar 042012

Liberty 6-cyl

  • 152,000 miles
Air bag light come on while driving then goes off then comes on again at random. Sometimes 2 or 3 times a day.. nothing for about a month then back on all over again then off, ,,, while driving on highway. Has begun to do it more often... I am afraid the airbag will deploy for no reason while driving and cause me to be involved in an accident.

- Republic , MO, USA

problem #23

Apr 152012

Liberty 4WD 6-cyl

  • miles
I was injured from unexpected airbag deployment Jeep Liberty 2003. Happened to me yesterday, April 16, 2012. Thank god I was driving slowly away from my driveway. I heard a beep, look at the dashboard and saw the airbag light on. My reaction was to put my foot on the break, to lean back and my instinct made me to lift my left arm to cover my face. Boom!!! - loud explosion, pain in my arm and covered with a cloud of powder/dust. It took me a couple of seconds to realize what happened. The drivers airbag exploded without any reason at all. Seatbelt locked. I turned back to see if my 8 year old son was ok. Disoriented, confused, eyes wide open, but ok. Just thinking the tragedy it could have been 1 minute later on the highway, definitely a bad accident and many lives compromised. Added 1 injured per consumer interview.pco

- San Juan, PR, USA

problem #22

Apr 062012


  • 175,000 miles
The contact owns a 2003 Jeep Liberty. The contact stated that while driving 65 mph, the front driver's air bag deployed. The front driver's seat belt also seized and could not be loosened. There was no crash and no warning prior to the failure. The contact merged onto the shoulder for a couple of minutes and then the vehicle was safely driven home. The dealer was notified and stated that there were no recalls addressing the failure. The manufacturer was also notified and stated that there were no recalls on the air bag. The vehicle was not repaired. The failure mileage was 175,000.

- Houston, TX, USA

problem #21

Feb 212012


  • 105,000 miles


The contact owns a 2003 Jeep Liberty sport. While driving 35 mph, the contact was involved in a head-on crash where the air bags failed to deploy. The vehicle was destroyed. The driver sustained neck and back injuries. The manufacturer was made aware of the failure. The failure mileage was 105,000.

- Michigan City, IN, USA

problem #20

Feb 222012

Liberty 6-cyl

  • 85,235 miles
Air bags warning light came on while the car was moving.

- Picayune, MS, USA

problem #19

Feb 162012


  • miles
In my driveway, I started the ignition, then paused to finish texting. With the engine running, still in park, the passenger airbag suddenly deployed. I had enough time to cover my face with my arms before the driver side airbag deployed. I have a minor burn on my forearm, and my ears are still ringing, but was otherwise unharmed. This incident could have been much worse since I was on my way to pick up my small children.

- Muskogee, OK, USA

problem #18

Jan 062012

Liberty 6-cyl

  • 47,150 miles
Airbag deployed for no reason when driving on freeways having speed of 65 mph, very dangerous, can not see road in front of, because inflated airbag and kind of dust and smoke from airbag, traffic was heavy, but personal alertness made it at curbside, was lucky to avoid dangerous accident.

- Cleveland, MS, USA

problem #17

Jan 272012

Liberty 6-cyl

  • 96 miles
My girlfriend just exited off of jtb in jacksonville beach, fl onto marsh landing parkway and came to a normal stop in traffic (not abrupt or sudden in any way). As sitting, chime went off as if the gas was low. Looked at dash and saw that gas was not empty and that air bag light was on. At that moment, the passenger air bag deployed and immediately after, the driver air bag deployed. She was able to pull into an office complex and stop, very destraught and upset over what had happened. A couple people saw what had happened and stopped. There was also a cop that saw what was going on and pulled over. She suffered minor physical injuries, but her car is sitting at my home undrivable. (this happened about a quarter of a mile from home, so I drove it home). I have filed an investigation with Jeep and am awaiting their call. She did not hit anything-anyone and nothing-no one hit her. She has had a Jeep dealership do any work on it anytime it needs it. All recalls have been followed. She was the only person in the car at the time.

- Ponte Vedra Beach, FL, USA

problem #16

Nov 132011

Liberty 6-cyl

  • 130,000 miles
When I was driving to my house in puente nuevo county, san sebastian, puerto rico, the front driver airbag explode without collision. I made a police report num. [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Sebastian, PR, USA

problem #15

Oct 212011

Liberty 6-cyl

  • 131,000 miles
Air bag warning light came on, and stayed on.

- Pascoag, RI, USA

problem #14

Oct 202011

Liberty 6-cyl

  • 120,000 miles
Had a car fail to stop at a cross road stop sign and I hit her (tbone) style lots of front end damage to my Liberty. My air bags didn't deploy. I hit the stealing wheel and broke my sternum.

- Terre Haute, IN, USA

problem #13

Sep 292011

Liberty 4WD 6-cyl

  • 63,000 miles
This vehicle now has 67000 miles on it. The air bag light intermittently came on at 63000 when hitting small pot holes in the road, then it finally came on and stayed on. I took this vehicle to the dealer and they told me that both modules failed that are in the driver and passager seat, and it would cost me $557.31 to have it fixed. I called chysler about this for some help with the cost to have it repaired, but they said no, I should maybe call you and file a complaint, so I am asking you to intervene with chysler on my behalf. According to the internet at bailey, NHTSA said there have been injuries from the unexpected front bag deployments. I was lucky that I had my airbag light problem checked before the airbags unexpectedly deployed. Because there are several consumers like me out there that are unknowingly subject to serious injuries, I feel that you should request that Jeep recall all the 2002 and 2003 Liberty Jeep for this malfunction.

- Asheville, NC, USA

problem #12

Oct 162011

Liberty 6-cyl

  • 174,000 miles
My husband was taking his son back to his mothers house running about 55mph when a large buck came out in front of them. The hood and grill was smashed in with the radiator against the motor. It was still drivable but wasn't able to hold water to keep from overheating. There was no airbags deployed upon impact. The insurance says it must be a large accident for the airbags to deploy. The Jeep is not totaled because the agent said he was trying not to total it out since we were so close to having it paid off. I don't understand why the airbags wouldn't deploy on such a hard impact. You can see the skid marks for about 20 feet. There is deer hair stuck into the hood of the Jeep. I have been in a couple accidents before and they weren't as serious as this but the airbags did deploy. There needs to be something done for the airbags to deploy upon impact.

- Clarkson, KY, USA

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