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10.0

really awful
Crashes / Fires:
2 / 6
Injuries / Deaths:
2 / 0
Average Mileage:
90,956 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Liberty electrical problems

electrical problem

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2004 Jeep Liberty Owner Comments (Page 1 of 3)

problem #55

Oct 212016

Liberty

  • miles

A D V E R T I S E M E N T S

Important this is translated from spanish to english in google translator. My reason for my complaint is, to help me with the problem I have, really do not know if this merchant exists or is something ghost. I have tried to communicate with the seller and with the local dealer but it is impossible no answer, as the place is far to go, I have not yet had the opportunity to go to the local. For this reason I think I am a victim of fraud. I have also tried to communicate with them using barios phone number, but it is impossible not answer. Saturday 22 October 2016 I was cleaning the SUV when I realize that the passenger seat lacks a turnillo and safety belts of defects are removed. I quickly call the seller but not answered. That same day I informed my mechanic avia come to my house, told my SUV has a water leak and burned in the muffler, when my check mechanic tells me is not water is oil, again I contact the seller and I sent him a text message and does not answer me, my mechanic informs me, the trader can not sell tire truck with bad quality, my SUV the tire are worn, not really sap that information. Until today I call and leave a text message to the seller but he does not answer when I call the merchant I end the call. For this reason I think I am a victim of fraud. Please ask for help because now I have no car and not think it's sure I use the SUV in these conditions, another thing I want to add on the water leak, the reality is that the radiator is broken, the seller lied to me deceived me, the me I swindled. That day when I got home it was night, I when I get home check the part of the front of the SUV, the part where the engine is, the water reservoir had no water, for me that was strange and contact the seller, I told the salesman that the water reservoir had no water, the seller told me that was normal.

- Pinellas Park, FL, USA

problem #54

Oct 172016

Liberty 6-cyl

  • miles
I bought the car used after I've been hit in the back from somebody and I no longer had my Subaru or the money to buy another Subaru so I was stuck buying this car in the meantime and the windows work but only for a little bit 6 hours after I bought the car the engine light turned on course it didn't have any transmission fluid so I put some in but one window dropped had to pull it out and now the driver door does completely will not roll up or rolled down and then I see that they have done some work to it because I didn't notice when I bought it that the door has power they have opened it another issue is that I washed my car when I call the person that bought it was a little small dealership I stated that I washed the car he stated to me to me "you washed the car?" I said yes I didn't ask any questions however the next day the front left headlight went out and it cost me $15 so not sure what else I can do it appears that there was a recall there is a recall on the fuel tanker what not they can catch fire I would like the recall to be repaired also I should have noticed that the car occasionally randomly feel like it's fishtailing while I'm driving I was struck by a vehicle on the freeway while I was walking after my Jeep Grand Cherokee that I had prior to my Subaru completely died on the middle of the freeway I began to walk to the call box when I was struck by a car so I have to have a safe car I am a single mother and grandmother thank you for your attention in this matter.

- Sacramento, CA, USA

problem #53

May 162016

Liberty

  • 87,000 miles
The contact owns a 2004 Jeep Liberty. While driving approximately 35 mph, the contact heard a noise emerging from the rear driver side door similar to an engine running. The contact arrived at her house and noticed that the rear driver side window was down. The window motor would not bring the window back up. The contact also stated that the vehicle was repaired for the front driver side window motor last year. The manufacturer was notified of the failure. The vehicle was not repaired again. The approximate failure mileage was 87,000.

- Albany, NY, USA

problem #52

Jul 222015

Liberty

  • 148,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Liberty. The contact stated that various electrical functions operated independently in inclement weather. In addition, the headliner caught fire. There was no smoke visible. The contact stated that the failure only occured when the vehicle was wet. The contact disconnected the battery after seeing the flames. The check engine warning indicator illuminated. The vehicle was taken to an independent mechanic where the failure could not be diagnosed. The manufacturer was not made aware of the issue. The failure mileage was 148,000.

- Monroe, GA, USA

problem #51

Dec 292015

Liberty

  • 89,000 miles
While driving to work my engine just quit as I was shifting from 4th to 5th gear. I coasted off to the side of the highway and saw smoke coming from under the hood. When I lifted the hood, there were flames shooting up from everywhere! the biggest flames were near the side of the battery, but not on the battery so I shut the hood and moved away from the vehicle. Within the 5 minutes it took the fire department to arrive, it was completely burned up, including the front panel inside the Jeep. Any part of the front of the vehicle that was not metal, was gone... burnt!! as of this time, it is still unknown to me what caused the fire but Chrysler sent an investigator out to view the vehicle and sent me a letter stating they would not be doing anything about it. I believe it was a wiring problem and have never had anyone work on any of the wiring since I purchased the Jeep in 2010. I have no invoices to show repairs( as vehicle is totaled beyond repair), insurance( it did not cover a non collision fire) or etc... just pictures and a fire report, if you want those.

- Myrtle Beach, SC, USA

problem #50

Aug 012014

Liberty

  • 189,000 miles
August 1, 2015 the left rear passenger window dropped and the rear of the vehicle. In the same month my Jeep started to slightly fishtail as if driving in very strong/ high winds. Lastly on November 28, 2015 the passenger air bag sign is showing " passenger airbag off" when it was never a illuminated before.

- Slidell, LA, USA

problem #49

Sep 172015

Liberty 4WD 6-cyl

  • 125,000 miles

A D V E R T I S E M E N T S

My remote failed to lock or unlock the doors, and liftgate door. The doors had to be locked manually. The liftgate window would not close at all. Remote batteries were replaced. However, it still would not lock or unlock the doors and liftgate. When I pressed the unlock button on the remote, the emergency flashers came on.

- Cross Junction, VA, USA

problem #48

Nov 032015

Liberty

  • 130,000 miles
While driving vehicle the engine cut off. After towing car to dealership, the problem was diagnosed ignition defect and the ignition was rebuilt.

- Old Bridge, NJ, USA

problem #47

Oct 102015

Liberty

  • 80,870 miles
The contact owns a 2004 Jeep Liberty. The contact stated that while parked, the doors would not lock with the remote or the key. The contact stated that the doors failed to lock from the interior of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the BCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 80,870.

- Pacoima, CA, USA

problem #46

Jul 152015

Liberty

  • 183,150 miles
I was driving up the street heard something like a ran over something then Jeep cut off got out to see if I ran over something but nothing was there and Jeep would not start back up, what if I had been on the highway or busy traffic I could have been seriously hurt, which U am blessed that did not happen, the problem I have is Chrysler should notake anything that could cause you bodily harm. A computer should never go out that is dangerous. I had to have the Jeep towed to my home and then to a ship on two different times an one time back home from the shop because I did not have $900 to repair. So I'm stuck without having my Jeep repaired because I'm on a fixed income. Also having electrical problem where Chrysler did poor wiring., cigarette lighter keep going out, blinker and radio wiring is terrible and one of the front lights. Chrysler you got to do a better job, because I loved my Jeep, but very disappointed because I can't afford to have it repair.

- Trotwood, OH, USA

problem #45

Aug 252015

Liberty

  • 173,000 miles

A D V E R T I S E M E N T S

On Tuesday, August 25, 2015, I was on my way to a workshop for my job on route 73 in berlin, New Jersey. I had stopped at a light. When the light turned green, I proceeded to go. The car stalled out all the lights on the dash board blinked on and off and the car shut completely off. Then white smoke came out from under the hood. So as I was sitting contemplating what to do next. I looked up and the driver in the car next to me started yelling that there was fire underneath the car. I immediately exited the car and crossed the street on a busy highway. When I reached the other side of the street. Pitch black smoke along with red flames billowed out from under the hood. Afire rescue truck arrive and immediately used a fire extinguisher to douse the fire. Then, the fire trucks and police came to follow up. The fireman lift the hood up and allowed me to view the damage. The battery along with other items on the engine was melted like candle wax. The car was towed away, however as the car was placed on the flatbed of the truck, my truck started smoking and flames were shooting from under the car. Car has been declared totaled. That was a very sad day for me.

- Sicklerville, NJ, USA

problem #44

Mar 052013

Liberty 6-cyl

  • 90,000 miles
Rear driver side passenger window literally fell into the door for no apparent reason. The window now has to be taped up continuously and the window falling down can be a hazard and dangerous of kids in the back. Not to mention this is a very large and common problem with this model. Jeep/Chrysler needs to recall this defect in workmanship and parts a to make sure the windows just don't fall down into the door. This is not a result of abuse just lousy parts and design and workmanship. Its dangerous and needs to be recalled. Google the problem and see how many thousands have complained. Then think about those that have not complained.

- Tampa, FL, USA

problem #43

Feb 152015

Liberty

  • 96,126 miles
My headlights turned off for about 5-7 seconds before coming back on again. This happened while I was doing 55mph in a very dark area and made it very difficult to see the road as there were no other cars around. This was quite scary as I had my 6 month old daughter in the car with me. The following morning my headlights turned on and off again 2 times quickly in a row while I was on the freeway traveling at 70 mph. Again my daughter was with me on my way to daycare. This is very dangerous as I cannot see the road and it also appears as if I am flashing my lights at other drivers. Hopefully when I take my vehicle to the dealership this week it can be resolved but judging on the complaints here if I can't duplicate the problem they can't fix it. This is a completely random event that has happened a few times now and is becoming more frequent. It sounds like I'm not the only one having this problem.

- Vadnais Heights, MN, USA

problem #42

Oct 052014

Liberty 4WD 6-cyl

  • 94,000 miles
The swing gate fails to open, the window will pop up but the gate will not release at all. The swing gate only allows for a keyless entry. Would this fall under recall no.D09? I have read that many other Jeep Liberty owners online experiencing the same issue, when I tried to researching for a fix. Periodically prior to this gate would pop up on dash display.there is concern that motor controlling this may malfunction and come open on it's own.

- Christiansburg , VA, USA

problem #41

Dec 152013

Liberty

  • 115,000 miles
The contact owns a 2004 Jeep Liberty. The contact stated that while driving approximately 40 mph, the driver's side seat warmers burnt a hole in the seat and the contact's pants. Also the passenger's side seat warmer failed to shut off and stayed on continuously. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.

- Surry , ME, USA

problem #40

Aug 212014

Liberty 6-cyl

  • 87,667 miles
I went to lock my doors after I came from the dealer and I noticed both my back doors do not lock. I believe this is a safety issue because the back doors do not lock when I am driving down the road and I have 1 year old that like to touch everything including door handles.

- Thurmont, MD, USA

problem #39

Mar 222014

Liberty 6-cyl

  • 172,000 miles
Simply rolled up my window then it stopped and window fell down. Took off the door panel to examine and the cable still moved but made a lot of noise and window didn't move. This is the second time I've had this issue. I replaced the rear passenger window regulator when I purchased the car and now that one is messed up also. The one that recently broke is the front right window. Also my head lamp is showing issue with not coming on and I've already tested the stirring column switch.

- Simpsonville, SC, USA

problem #38

Feb 242014

Liberty 6-cyl

  • 130,000 miles
The contact owns a 2004 Jeep Liberty. The contact stated that while driving approximately 25 mph, the vehicle stalled without warning. There was smoke emitted under the hood, and sparks under the vehicle. The vehicle front end then became engulfed in flames. The fire department extinguished the fire. The vehicle was towed to the dealer who indicated that they could not diagnose the vehicle due to the damage. The vehicle had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

- Huntsville, AL, USA

problem #37

Nov 022013

Liberty 6-cyl

  • 120,000 miles
I have a Jeep Liberty (2004, 2wd, V6) and have a problem with the headlights turning off for a second and then back on for no apparent reason. When this happens the relay can be heard opening and closing. Unfortunately I have not been able to find an accurate electrical schematic (the one in the hayes book does not seem to agree with the wiring in the car). [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Denton, TX, USA

problem #36

May 192009

Liberty

  • 70,000 miles
The window motor regulators fail extremely often--on average, one fails every 6 months. This sometimes happens while driving, and the window crashes down into the door. It is extremely distracting to hear the window fall while you are driving, the sudden thud could distract the driver enough to cause a crash, and any children or pets in the car are not only exposed to the elements, but are at risk of falling out of the vehicle. Other times, the window falls while the car is parked and the car is open for the world to enter. I have spent thousands of dollars on window motor regulators for this vehicle. I purchased it used in February 2009, the first window motor regulator failed less than 90 days later and one has failed every 6 months since. Chrysler refuses to acknowledge my requests or rectify the situation, despite a dozen mechanics having told me that this is a known defect.

- Winston-Salem, NC, USA

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