This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Liberty. The contact stated that the air bag failed to deploy. The contact was involved in three crashes and the front driver's air bag failed to deploy. The contact suffered injuries to the head, mouth, and clavicle. The contact also stated that the vehicle failed to start and the check engine light remained illuminated. The vehicle was not taken to the dealer to have a diagnostic test performed. The vehicle was not repaired. The VIN was not available. The manufacturer was made aware of the failure. The approximate failure and current mileages were 20,000.
The contact owns a 2005 Jeep Liberty. The contact stated that while driving 30 mph, the vehicle started to jerk violently causing the driver to loose control of the vehicle. As a result, the vehicle rolled over several times. The contact mentioned that none of the air bags deployed and no warning lights were illuminated. A police report was filed and no injuries were reported. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure and the current mileages were unknown.
The passenger side airbag light is on (meaning the airbag is off) when there is no weight on the seat. This is concerning because when an adult seats in the seat, the light will turn off but will the airbag be turned on? the seat is supposed to detect a child and turn off the airbag. However, it is just turning off.
The contact owns a 2005 Jeep Liberty. The contact stated that she was involved in a crash and collided with a telephone pole while driving 35 mph. The air bags did not deploy. The contact was injured as a result. The contact could not remember if a police report was filed. The manufacturer had not been notified. The VIN was unavailable when the complaint was filed. The current and failure mileages were approximately 80,000.
S10 appropriate handling-letter to the secretary from re acceleration problems. The consumer stated while driving, the vehicle suddenly accelerated on its own. The consumer stated he attempted to apply the brakes, but it felt as though they locked up. Eventually, the vehicle slowed down to normal speed. The consumer stated he was involved in an accident and none of the air bag deployed.
- San Diego, CA, USA
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2005 Jeep Liberty defective airbag: 3/28/08: Airbag light on. Dealer diagnosed and replaced module ("ABS squib 2 circuit open"). dealer refused to cover as a safety defect. I contacted Chrysler and they agreed to reimburse me. (ref Chrysler file #17357511) 6/16/09: Airbag light on again. Dealer found "broken wire behind dash area." They refused to cover this as a safety issue." I called and then wrote to chrsyler again as wires under the dash don't just break all by themselves and this was the second defect with this airbag. Their response was "things like this just sometimes happen" and they refused to reimburse me for $276 (plus nys tax) for this repair. Their verbal and written responses were the same. (ref their file #18718373) [the dealer also left the wires hanging out at the back of the center console when we picked the vehicle up from the June 2009 repair; further evidence of shoddy workmanship. We had to take it back again for them to fix that (no charge)]. I have all the correspondence from the 2008 and 2009 repairs. I feel Chrysler is negligent in accepting their responsibility for the continued defective airbag system in this vehicle. I feel they should reimburse me for the June 2009 repair. There had been no accidents or repairs to cause these problems. The vehicle is well cared for and well maintained. All correspondence is available for mailing or faxing to you.
I was driving down my 3/10 mile private road, approximately a 12% grade with brake pedal engaged when suddenly the pedal went to the floor and the steering wheel locked. The car went 150' & down a 12' embankment head first onto a gravel drive and landed upside down. I was conscious at all times and crawled out the passenger side window. It was an hour before I was found. I had 2 broken legs & cracked 2nd vertebra. I spent 5 months in hospitals & a nursing home with a halo on my head & fixators on my legs. The car was totaled.
My 2005 Jeep Liberty was involved in a rollover accident with 4 fatalities on 9 June 07. The incident took place at highway speed on an interstate highway with no other vehicles involved. The driver and one passenger survived the accident with multiple injuries. The four passengers in the back seat of the Liberty were not wearing seat belts and were ejected from the vehicle during the rollover event. The driver felt that she had no control of the steering just prior to the rollover of the vehicle. The incident is currently under investigation. The consumer also stated the air bag did not deploy. The consumer stated the was a nail in the tire that could have caused low tire pressure, contributing to the loss of control of the vehicle which may have resulted in failure of the upper ball joints. A recall was performed on the lower ball joints in May 2007. Updated
Under snowy conditions vehicle slid off highway at 60 mph and struck tree. Airbag partially deployed and caught fire. Sustained 2nd and 3rd degree burns. Taken by ambulance from scene.
Airbag off light comes on with adult in passenger seat. Seems to go off only over 110lb. Many adult passengers around 100lb and thus do not have safety of system on. Been to dealer three times. They say nothing can be done."it checks out. Ok"
A D V E R T I S E M E N T S
- Halethorpe, MD, USA