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10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
85,501 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Jeep Liberty suspension problems

suspension problem

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2005 Jeep Liberty Owner Comments (Page 5 of 5)

« Read the previous 20 complaints

problem #7

Sep 152011

Liberty 6-cyl

  • 60,000 miles

A D V E R T I S E M E N T S

My Jeep is making winding and grinding noises. I thought that it was the ball joints which Chrysler eventually agreed to replace since it is considered a repeat recall for them but the noise, vibration and shimmy in the steering has persisted and the service dept. At the dealer informed me that I also need control arms and sway bar links. The service rep told me that it was not considered to be normal wear and tear. I contacted Chrysler and the person assigned to my case told me he would get back to me to follow up. Days later when I finally tracked him down in between his breaks and phone calls he told me that the dealer told him that it was just normal wear and tear. I haven't taken my car off road and it hasn't been in the snow or on salty roads. The last time that I tried to reach him I was told that he did not work on wednesdays. Still no response from Chrysler from anyone regarding whether or not its a safety concern that they will cover or assist with. I updated my case with the info that I would add to your ongoing investigation if I did not receive an update regarding assistance from them. The Jeep is 5 yrs. Old and is still making a horrible noise on the front driver's side and I cannot get a response of any kind from Chrysler. I have a power train warranty in effect until the end of November. Please let me know if you can assist with expediting this matter with Chrysler since I do not feel safe driving the Jeep in this condition. Originally, I was told by my case manager that everything including the control arms and sway bar links would be replaced along with the ball joints but now I'm being told that it was a miscommunication because its normal wear and tear. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fort Lauderdale, FL, USA

problem #6

Sep 242011

Liberty 6-cyl

  • 72,905 miles
While driving on a private street, heard a "pop" near the back of vehicle. I stopped and checked to see if I had a flat, as the car was swerving as if I had a flat tire. However, upon inspection, tire was fully inflated but it was rubbing the back of the wheel well. The wheel was off-center and the vehicle itself was lower to the wheel. I proceeded to pull into my driveway. After viewing underneath the vehicle, noticed the rusted broken arm of the suspension system (left rear). The other side is rusted and cracked as well (right rear). Fortunately I was traveling in a subdivision at a slow rate of speed. Otherwise I feel had I been on a busier highway at higher rate of speed, may have lost control as the car was swerving while I was only doing 20mph and under.

- Loveland, OH, USA

problem #5

Aug 092011

Liberty 6-cyl

  • 46,000 miles
I was informed that I would need to replace the ball joint suspension on my 2005 Jeep Liberty before it could pass inspection. When I called the Chrysler recall hotline, the representative stated that they would not pay for repairs to the Liberty B/C it was already repaired during the recall. But they were more than willing to help me find a dealership to where I would pay for the repair. This was from a faulty design, this is not from wear and tear that occurs when owning a vehicle.

- Harrisburg, PA, USA

problem #4

May 242007

Liberty

  • miles

A D V E R T I S E M E N T S

I received the recall notice in March, 2007. I called the dealership, david O'neal in raleigh and asked for an appointment to have the work performed. I was told by kelly, "there are about 30 ahead of you. I'll put you on the list and will call you." After two months, there has been no call.

- Raleigh, NC, USA

problem #3

Feb 012006

Liberty

  • miles
2005 Jeep Liberty sport with concerns about recall on lower ball joint* the consumer was upset that know one at her local dealership mentioned the recall on the lower ball joints, despite the fact she had been there several tires to have her vehicle serviced. The emergency brake did not hold, the dealer adjusted the parking brake. The vehicle would pull to the left, the dealer performed an alignment.

- Palm Beach, FL, USA

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problem #2

Oct 282006

Liberty 4WD 4-cyl

  • Automatic transmission
  • miles
This complaint is in reference to my 2005 Jeep Liberty (VIN#1J4gl48K6 5wxxxxxx ). my wife, with our newborn baby on-board, was driving this vehicle on a dry, asphalt surface when she experienced a period of steering loss, causing her to drive off of the roadway. I investigated this issue and was surprised to find that there had been a recall on lower ball joints for this vehicle. The date of this recall was September 6, 2006. I have never received a notice of this from either the manufacturer (Chrysler Jeep) or my dealer. This is negligence and could have resulted in a crash.

- Audubon, PA, USA

problem #1

Sep 012006

Liberty 4WD 4-cyl Diesel

  • Automatic transmission
  • 18,500 miles
: the contact stated the tires wore out prematurely. There was a vibration from the front end and the vehicle pulled to the right at high speeds of 85 mph. An independent repair shop determined the lower ball joints had worn out at only 18,000 miles. There was a NHTSA recall, # 06V288000, regarding the suspension: Front: Control arm: Lower ball joint. The vehicle was not included in the recall due to the VIN. Updated 12/1/2006 - the lower ball joints were replaced by the dealer but the vibration continued. The tires were replaced 18000 miles due to cupping. The dealer continues to look for the cause of the vibration.

- Houston, TX, USA

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