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This problem may be covered under warranty. Ask your Jeep dealer.

8.5

pretty bad

Typical Repair Cost:

$316.00

Average Mileage:

48,116 miles

Total Complaints:

49 complaints

Most common solutions:

  1. buy a regulator and replace window (21 reports)
  2. not sure (16 reports)
  3. replace regulator (8 reports)
  4. fix window (3 reports)
  5. fix lift plates in windows (1 reports)
Jeep Liberty windows / windshield problems

windows / windshield problem

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Helpful websites

  • Replacment Metal Part - this site sells parts to fix the droping window issue I am not real good with working on cars but I was able to fallow their instructions to install the part

A D V E R T I S E M E N T S

problem #49

2009May 13

Liberty Sport 3.7L

  • Automatic transmission
  • 15,000 miles

THIS IS NUMBER 4 FOR US. ITJUST NOT A LITTLE INCONVENIENCE FOR MY WIFE. THEY SEEM TO FAIL IN THE WINTER WHEN IT IS SNOWING. THE LAST TIME IT FAILED WHEN MY WIFE WAS AT WORK AND GEE THE STEREO CAME UP MISSING. HOW CAN SOMETHING WEAR OUT WHEN YOU NEVER USE IT.
CHRYSLER, JEEP SHOULD HAVE FIXED THIS WHEN THEY FIRST KNEW ABOUT IT. WHEN WEIGHING THE ODDS OF FIX THE PROBLEM OR TO LOSE BUYING CUSTOMERS. I SEE WHAT PATH THEY TOOK. BAD CHOICE. ANOTHER BLACK EYE FOR THE AMERICAN AUTO MAKER.

John G.

Littleton, CO, USA

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problem #48

2012Feb 10

Liberty

  • Automatic transmission
  • 52,000 miles

I bought a 2006 Jeep Liberty for my daughter in 2006 as a graduation gift. Within 2 months the back drivers side window fell in....took in and they fixed the regulator which was under warranty. Last year, the back passenger side window did the same. The dealership said the warranty was extended for this problem and fixed it with a $100 deductible. Now tonight, she went to her car after work and once again the drivers side back window has fallen and a huge storm is expected tonight. My daughter is in a different city, by herself and had to have the window covered with plastic and duck taped. The dealership was called right before closing and they said due to the mileage (52000) it probably would be covered and she's looking at roughly $500. What the hell...obviously there is a problem with these regulators so why doesn't Chrysler step up to the plate and do whats right. Oh and by the way, the service guy told me in his own words that the parts used on these vehicles were "crap"....

vlemley1010

Fort Myers, Florida, USA

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problem #47

2006Jun 28

Liberty 65 Edition V6

  • Automatic transmission
  • 2,000 miles

I was sold a 2006 Jeep Liberty in April 2006. Starting in June of 2006 I have had to bring it in to get the windows (all windows at least once, some windows THREE times) fixed. Each time I was told they were fixed and it would no longer be an issue. I paid for each of these repairs. I have since moved to California and the windows continue to malfunction. Jeep Corporation has said the car is not a lemon and they have now extended a warrantee to Jeep owners to cover window repairs for one more year as they realize the error is theirs. Between their admission of guilt and the fact that they have not and cannot fix my Jeep, I feel they are guilty of breaking the lemon law and should compensate me for what is now a worthless car (if I were to attempt to sell my car, any buyer can see on Carfax and in my records that the car is in the dealership every 8 to 10 months for a broken window mechanism). To add insult to injury they said they would "review" my case to see if I was eliglible to receive a refund on all the times I had to pay ($50 each time with my warrantee) to get it fixed!

Rachel D.

Playa Del Rey, CA, USA

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A D V E R T I S E M E N T S

problem #46

2010Jun 10

Liberty V6

  • Automatic transmission
  • 72,000 miles

Got the letter from Jeep that they were extending the warranty on this issue for 7 years - when i called service to check into this i was asked for my vin and was told that my car year was made 3 months prior to the date of the model year for the repair to be at N/C and covered under this warranty. This is not stated in the letter - it just states model years of 2006-2007

The cost to fix these windows is about $400 each. I have had these replaced in the past several times and now I am told my jeep was made prior to the cut off for 2006!

minaj65

Ludowici, GA, USA

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problem #45

2010Nov 28

Liberty

  • Automatic transmission
  • 67,000 miles

The glass in the doors for the backseat keeps sliding down into the door.

Marsha R.

Louisville, MS, USA

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problem #44

2010May 10

Liberty 3.2L V6

  • Automatic transmission
  • 20,000 miles

I'll agree with another poster that the Jeep Liberty should come with a free roll of tape - so you can tape your windows up! My college student has been driving the car in a cold climate and when the windows drop, it's so annoying! Chrysler basically doesn't care and refuses to repair the windows. They've dropped so many times that we've lost count. The dealership she goes to doesn't care if she's in college and can't get to class without her car and they've taken so long to repair it that finally my husband drives up there (nine hours) to deal with it. He even pays for the repair, thinking that a new assembly would forever fix the problem. Wrong! So I'm looking at the forecast, hoping it doesn't rain until we can buy more tape! Let's hire a lawyer and make them stand behind their product! Email me at mayramalone@gmail.com and let's get it started!

Mayra M.

Katy, TX, USA

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A D V E R T I S E M E N T S

problem #43

2011Dec 26

Liberty Limited V6

  • Automatic transmission
  • 93,000 miles

ONE OF THE REAR WINDOWS KEEP FALLING DOWN AND THE OTHER REAR WINDOW IS STUCK IN THE UP POSITION. PEOPLE TELL ME IT IS THE LIFT PLATES GONE BAD. AFTER THIS HAPPENED i CANT OPEN THE BACK DOORS FROM INSIDE WHICH IS A SAFETY HAZARD. CHRYSLER SHOULD FIX THIS FOR FREE.

David M.

Greer, SC, USA

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problem #42

2008Jun 06

Liberty Sport V6

  • Automatic transmission
  • 10,000 miles

my window is broken yet again 7 windows not 2 tensioners and my car only has 40,000 miles

samiem

Tequetsa, Florida, USA

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problem #41

2007Jun 06

Liberty Sport V6

  • Automatic transmission
  • 5,000 miles

first of all its really dumb that we have to make all of the complaint seperatly im on my 7th window that i have to replace not to mension 2 tensioners, they say your tensioner is supposed to last atleast 80,000 miles ..my car only has 40,000 and this is the secod one that has just up and quit

samiem

Tequetsa, Florida, USA

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problem #40

2010Sep 05

Liberty

  • Automatic transmission
  • 62,000 miles

they keep fixing lift plates in window will not pay for regulators that get burnt out from piss poor parts one operator from jeep said that they are still using old parts hoping that they dont break this company is horriable to work with they will take up your whole day dont buy a jeep they suck the money out of your pocket lets put this company out of business

Jonathan W.

Cumberland, Maryland, USA

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A D V E R T I S E M E N T S

problem #39

2011May 31

Liberty Limited Edition

  • Automatic transmission
  • 52,000 miles

Both my back windows started falling down for no reason about a year ago. I later found out that I was not the only Jeep Liberty owner who was having this problem. I then received a letter in the mail from the dealership stating that they would replace the window regulator (recall). The back windows are fixed (for now) but just the other day my front right window fell down!! I was on my way to the movies and had to turn around and call it a day until I could find some tape that would hold it up and not melt in this 90 degree weather!!!!!! Totally sucks!

Shawnda D.

Southfield, Michigan, USA

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problem #38

2011Mar 29

Liberty

  • Automatic transmission
  • 102,000 miles

bought a 2006 jeep liberty, noticed soon after window falls down and don't work, I see on this site that is a common occurrence, took to a shop(not dealer) to have window permanently put in the up position, turns out jeep is honoring an extended warranty on the part now because of so many problems. it is at shop as I write this will let you know if it is truly fixed and for free as they claim.

Update from May 5, 2011: jeep dealer fixed it for free I believe they are fixing for free for 7yrs after purchase

Mark A.

Midland, TX, USA

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problem #37

2009Oct 01

Liberty Limited

  • Automatic transmission
  • 60,000 miles

Bought the vehicle in 2007, not long after having the damn thing the window on the passenger side falls down. Of course warranty fixed it. About 6 months later the back window on passenger falls down, it was fixed at no charge, now the back window on the driver's side is being held up with a wedge and the driver's side come down crooked and you have to straighten it up with you hand.

This is ridiculous, you pay alot of money for a vehicle and still get a piece of crap. Why are the windows not on recall.

Margaret D.

Corinth, MS, USA

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problem #36

2010Nov 29

Liberty Limited 3.7L

  • Automatic transmission
  • 53,000 miles

Driving home from work and the rear passenger window (behind the driver side) fell down about 4 inches. I knew what it was since last month (Oct 1st) the other side broke (right side). Took it to the dealership and had it fixed. I just bought the Jeep August of 2010.

I did call 1-800-992-1997 Chrysler complaint line and was given a case number and told a case manager would call me tomorrow by 8pm!!! I need it fixed now. Rain is expected tonight and continue through tomorrow. This is my only means of transportation. I can not believe the number of complaints concerning this issue and what is scary is this is a trend!!! An ongoing issue, I want to dump this thing and not be worried of this happening over and over again. I will update this complaint and let everyone know how fast or slow this problem is taken care of. I wish I had googled about this Jeep before I had gotten it, because I would not have this problem. No buy no issue!!!!!!!!!

Update from Mar 22, 2011: Chrysler has extended the warrenty on this issue until 2013. 3 weeks after I first issued this complaint my window was finally fixed! I did get jerked around by the Jeep rep.actually there were a few involved. Hopefully there are no more issues.

Jodi B.

Howell, MI, USA

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A D V E R T I S E M E N T S

problem #35

2010Aug 06

Liberty Sport 3.7L

  • Automatic transmission
  • 60,000 miles

my Rear passenger side window fell one day, I can hear the motor running, then 2 weeks later the window behind the driver fell scared the hell out of me, 400 dollars 2 fix I still didn't fix them I drive so i don't sit in back, using plastic parts in window assembly that is dum 4 now they can stay like that

Paul C.

Bronx, NY, USA

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problem #34

2011Feb 01

Liberty

  • Automatic transmission
  • 47,000 miles

this is the second window to fall, I already had one fixed for $300 and now it's another one. I won't buy another jeep if they don't put this problem on the recall list, because it's seems to be a problem with alot more than me.

brendak

Elgin, South Carolina, USA

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problem #33

2010Dec 26

Liberty Limited 3.2L V6

  • Automatic transmission
  • 60,123 miles

This is the first American car I have ever bought, I kind of got railroaded into it after the truck I bought from Ron Carter in Alvin turned out to be a lemon. so I ended up with this Jeep Liberty 06, one day I was at Walmart bout to get out of my Jeep as I opened the door the entire inside door panel of the driver door literally feel to the ground. That has never happened to me even when I use to have some old jalopies when I was a kid. It was so embarrassing. I had to get out of the jeep and pick it up and throw it in the back seat to see if my son could rig it somehow so it would stay in place. Then my drivers inside door handle the half dome cup where you place your hand to open the door from the inside broke-- the dome part- they said they don't sell the half dome part I would have to buy a whole new inside door panel just to get the half dome part which would run me $400 not including labor. Then earlier this week my rear passenger window fell- no reason - it just fell. Amen for sons', my son put suction cups to hold up the window tape is to messy. It worked, phoned Ron Carter and they are suppose to fix the window today-- supposedly. I work at a prison so you can't have any type of security breach on you vehicles in case an inmate should try to escape in your vehicle.So if my son didn't rig my window the way he did I would have had to stay home the entire week till it got fixed. Who an afford to do that right after Christmas?? My point is right after another, my Jeep is falling apart when I use to have a Toyota or Honda I never experienced any of these problems. Oh yeah one more thing Jeep gives you the feeling like it could climb rough terrain and no problems, WRONG ANSWER, a couple of years ago we had a hurricane go through here that left a lot of standing water, well I still had to go to work. To make a long story short, I went through the water thinking I made a wide enough turn to miss the curb, miscalculated I accidentally hit the curb going 1 mile per hour and it cracked my rear drivers rim which ripped my tire. Now tell me if I can get all that damage from hopping a curb how in the hell would my Jeep survive rough terrrain? Their answer was I was either going to fast or i had cheap tires on there. Well the cheap tires were the ones that were on my Jeep when I purchased it from them. So what does that tell you??

Sharon K.

Alvin, TX.,, USA

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problem #32

2010Dec 11

Liberty

  • Automatic transmission
  • 55,000 miles

This has now happened to 3 of the 4 windows on this vehicle, and there is no recall! It is just the plastic clip that holds the window to the regulator that breaks, but Chrysler doesn't sell just the clip, you have to replace the regulator. It was 4 below the most recent time this happened! ! Not an extremely expensive problem (about $150/time) but a huge inconvenience. It makes me mad that it has happened to 3 of 4 windows and they won't put out a recall.Time to trade this vehicle off for something not made by Chrysler

jeepo

Langdon, ND, USA

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problem #31

2010Oct 29

Liberty Renegade 3.8

  • Automatic transmission
  • 43,900 miles

Like everyone else I have been screwed! I bought a 2006 Liberty Aug 26 and was given a 3month/ 3,000 mile warranty. I immediately noticed the drivers back window making noise when lowering. I emailed the sales lady and told her of the issue. She said get it into the service dept. I bought my jeep in another town an hour a way because of the deal. If I had only known why I was getting the deal! Last week the window finally went capooie! I called to set an appt and took it in. They said that it was the lift plate and it was not under warranty. The warranty only covered the motor and the track and the lift plate was not included in either one. I was hot!!! To put it politely. I mentioned a lawyer and they said go ahead I dare you. Oh I lost it and said a few choice words that can not be repeated. I do not cuss but I made an acception for them. I am calling the 888 number listed above something needs to be done. What is so irritating is that the dealer had to know about these issues and yet they still refuse to do any thing. This is my first jeep. My husband and I always stuck with Chev always had good vehicles with no issues. Now we bought this jeep and it was the worst mistake we have ever made. The lady at the NHTSA said that if there are other complaints like mine and they feel it is a safety issue (Which in my case it is I transport young children every day from school and some of the kids are NOT mine.) They will do an investigation and issue a recall. So all of you out there who have not called need to call. Together we can make change happen. If we do not stick together and stand up to the auto maker then we will have to suffer the consequences of our in-action forever or at least as long as you own your vehicle. Then all you will be doing is passing your burden on to the next guy. Which is what happened to me and it feels awful! Here is the number in case you can't find it 888-327-4236. Good luck!

Kim B.

Anderson, Indiana, USA

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problem #30

2010Oct 08

Liberty

  • Automatic transmission
  • 90,000 miles

I got online to see if there was a recall because now both my back windows (that I never use) have fallen into the door........to my unbelievable dissbelief there is no recall just a bunch of people complaining that there windows did the same thing....you have GOT to be f' ing kidding me...I can barely afford my Jeep "payment" in this economy and now I have to pay to get my windows UP???? WTF you would think a company would stand behind every defect in thier product not just the safety issue ones. I used to love my Liberty I am beginning to be very dissapointed in it.......

presswood

Elkhart, IN, USA

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problem #29

2010Oct 01

Liberty

  • Automatic transmission
  • 34,000 miles

I bought a used 2006 jeep liberty a year ago I love this car but a month after buying it my rear window went down and i was unable to get it back up. At the time it was still under warranty so it was fixed for free. A year later the same thing happened to another rear window in the car.

i am very dissapointed in jeep for not having a recall for this particular problem. i have read several complaints about this. i am planning on calling them today to try and get them to fix it or give me a reimbursment for the price

Kate M.

Upper Darby, PA, USA

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problem #28

2010Jul 16

Liberty LE

  • Automatic transmission
  • 55,000 miles

This was the my third time having this problem with my Jeep's windows and I was really angry. I decided to search online to see if this was a common problem and sure enough there were hundreds if not thousands of angry Jeep owners reporting the same problem. Fed up with this problem and angry about having to pay for another repair, I sent a letter to Chrysler's headquarters and am waiting to see what - if any- response I get. I will never again buy one of their crappy vehicles and am telling all my friends and relatives about this ordeal. It makes no sense to have repeated mechanical problems on a car that is only 4 years old! I also own a 2000 Toyota Corolla that has never given me any problems. Chrysler really needs to issue a recall and foot the bill for these repairs.

marvym

Madison, Mississippi, USA

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problem #27

2010Aug 31

Liberty Limited V6

  • Automatic transmission
  • 51,000 miles

Ok this was bad, but my wife went to capitol chrysler in jefferson city and told them about my back window falling down and they got Chrysler to talk to her and they said what do you want us to do about it and my wife said I want you to fix it! and they did for free, so get on there ass, Brian

Brian S.

Jefferson City, Missouri, USA

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problem #26

2010Aug 20

Liberty

  • Automatic transmission
  • 40,389 miles

The passenger side window dropped completely, which I had to fix. Previously the rear driver's side window partially dropped and I have not fixed it, I've been driving around with it open 3 inches. I am returning the vehicle to Chrysler next week and I absolutely refuse to pay for their faulty manufacture of the window.

emens

Toronto, Ontario, Canada

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problem #25

2010Jul 16

Liberty Limited 3.2L V6

  • Automatic transmission
  • 44,000 miles

This is the second time the same rear driver side window will not stay up.
14 months ago this happened. I returned to dealership today and they said warranty is expired, good only under 12,000 mile or 12 months.
Vehicle was in the dealership 14 months ago with 44,000 mile on vehicle. Last time service was 29,000 miles.
I never use the rear windows and by mistake touched the rear window button and then it malfunctioned. Dealership said sorry and laughed. I felt insulted and feel this happens too many times and Chrysler needs to take care of problems. If no satisfaction in repair for the second time I will sale vehicle and never buy another Chrysler.
A recall needs to be made. Dealership says this happens frequently.

Update from Aug 11, 2011: Well 3rd time same rear window just fell down while driving with no one in the vehicle but me. Sad to say I have the same problem with no help from Chrysler Service. Vehicle has 53200 miles on it now. I had the other side rear window fall down a few days later and the duct tape sure doesn't hold up well under 90-100 degree weather.
I was told by dealership to try and call Chrysler service for help on this due to third time of same window falling without any one using the windows. Chrysler service, said they may be aip at 8 amble to help in regards to me paying $100. for the third time. Chrysler Service Manager Henry, saw the other two times in for the same problem and before he could help he would have to see what dealership claim is. I gave him the dealership contact info and said I would be there on Monday the 8th of August, 2011 at 8a.m..
I went to dealership at 8 a.m. and about 12:30 noon the dealership manager told me he called Chrysler Service Manager Henry twice and told him I was waiting there and they wanted to know who was going to pay for repair?
I told dealership manager I would pay my insurance copay and go on and hopefully Chrysler will reimburse the former and present cost back to me.
I ask dealership to show me old and new parts to make sure they did not put old junk defective part back into vehicle. When vehicle was done I ask to see parts but was told they already installed them and forgot to show me the new and the old. Manager showed me the old part which is a plastic lift plate. I ask him if he had a new part in stock the kind that was installed and he said no they had no more in stock. I guess I will know how well it work about a year from now.
Vehicle was taken into dealership on Monday and on Thursday I still had no return calls from Henry in Chrysler Customer Service. I called to speak to his supervisor because he never communicated back to me as to what they can do. Another Chrysler Customer Service Manager defended him and said he doesn't know my schedule.
I insisted on speaking with sup. and she told me they were all busy and could call me back within the hour.
10 minutes later Henry calls from Chrysler Customer Service and says there's nothing they can do. He said a copay is just what it is and they do not pay my deductible for defective parts and labor. He could have told me this when I first called him. Chrysler Customer Service is a JOKE!
I ask one Chrysler Customer Service Manager if they were Chrysler or if they were a contracted company. She respond she did not know. My guess is Chrysler Customer Service is just a call center.
Due to lack of communication from Chrysler and those who are in the business of service, I will no longer buy Chrysler and I will not recommend no business to Chrysler. Bad business from all points on my Chrysler Jeep windows. This could have easily been resolved and communication could have saved Chrysler.
I will also check into lemon laws as they apply and will contact other Chrysler Corp. in regards to very poor help and service. Jeep Liberty 2006 here for sale.

Dennis P.

Benton Harbor, MI, USA

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problem #24

2010Jul 22

Liberty

  • Automatic transmission
  • 31,000 miles

Driving a few days ago and driver rear window fell into door. This is the 7th time this has happened in the 3 1/2 years I have had this vehicle and I only have 31K miles on it! First 5 times it was under warranty. 6th time it was just out of warranty so Chrysler did me a "courtesy" and only charged $50 to fix it. Now I'm told I'll have to pay full price because the "courtesy" deal can only be used once. For the first two windows, the motor was replaced. After the third window broke, I was told by Jeep that there was a manufacturing error and the windows were too heavy for the motor. I was told the window had to be replaced with a new lighter window to solve the problem but they couldn't fix the other windows until they broke. Eventually, all the windows fell again into the doors and all the motors have been replaced with new, "lighter" windows. But guess what, it's still happening. Will never ever buy another Jeep or Chrysler product. How they did not recall this vehicle is beyond me. Note: Jeep service department has been excellent but Chrysler obviously has no concern for customer inconvenience.

Patrick G.

Mandeville, LA, USA

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problem #23

2010Jul 12

Liberty

  • Automatic transmission
  • 65,000 miles

I also have the same issue with the window regulator on my left passenger window. This is the third time that this occurs and my window now will not stay up and keep sliding down. It cost me $150 to fix it last time, the first time was under warranty. Thanks for the person who posted the 800 number. I will call and hope to get this fix by Jeep.

O S.

Ashburn, VA, USA

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problem #22

2009Apr 06

Liberty V6

  • Automatic transmission
  • 20,000 miles

I just bought my jeep in 2009 just under 20k miles a week later the rear passenger window dropped and the dealer fixed it. Then in November the rear drive window dropped, the dealer fixed it. Both windows were covered by the purchase warranty. Now both rear passager windows have dropped this Summer 2010. I live in AZ and right now it's 115 degrees and I can't afford to pay over $300 for each window to have the window and regulator to be replaced. I am the 2nd owner of this Jeep, I wonder if the first owner had the same problem. I love driving my jeep, I HATE THE WINDOWS. When I bought the Jeep Liberty, I thought this is it I AM A JEEP person and will always buy a Jeep. Now I'm think HELL NO!!!

Sarah C.

Mesa, AZ, USA

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problem #21

2009Mar 10

Liberty 3.2L

  • Automatic transmission
  • 20,000 miles

window keeps sliding down and door won't open. I was trying to close the window, it made load noise but window won't move. When I got home and try to check it, the door won't open.

Lili G.

Tucson, AZ, USA

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problem #20

2006May 01

Liberty Sport V6

  • Automatic transmission
  • 30,000 miles

REAR PASSENGER WINDOW ON DRIVER'S SIDE WOULD NOT GO UP. WAS COVERED UNDER WARRANTY. NOW 1 YEAR LATER, FRONT DRIVER WINDOW 'FELL' SO WINDOW IS COMPLETE OPEN, DOES NOT WORK AT ALL. NOT COVERED UNDER WARRANTY - QUOTE $525 TO FIX. NOT HAPPY, WILL NEVER BUY ANOTHER JEEP AGAIN.

Heather P.

Rochester Hills, MI, USA

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problem #19

2010May 09

Liberty

  • Automatic transmission
  • 67,400 miles

I was letting my window down and I heard a strange noise coming from the window. The window wouldn't go down. I got out of my Jeep and touched the window and I could move it up and down with my hands. I let the window up with my hands and placed card board paper into the frame to keep the window up. The next day the window fell into the door and I can't get the window out. This is the second night my rear window has been down all night. I don't have the money to repair the window right now. I'm afraid that a thief will enter my jeep. I didn't know this was a common problem with Jeeps until I research it on the internet. I've only had the jeep for two years and I was surprised that this could happen to a 2006 vehicle. I'm going to contact the Governor's Office of Consumer's Affairs about this issue tomorrow!

Laverne J.

Macon, GA, USA

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problem #18

2010Jan 04

Liberty Sport 3.7L

  • Automatic transmission
  • 37,819 miles

Passenger side front window dropped inside door. I took it to dealer and was told it was not under warranty would cost $472 to fix. I don't have an extra $472.

Ron W.

Maysville, Georgia, USA

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problem #17

2010May 19

Liberty Sport 3.7L

  • Automatic transmission
  • 37,100 miles

Passenger side rear window slipped down into door. Second window problem. Took back to dealer and was told again not under warranty. But they can fix it for $472. I am now driving around with two windows taped up, being held up by screwdrivers. Not exactly good advertising. I will attempt to contact Jeep and see if they have a free remedy.

Ron W.

Maysville, Georgia, USA

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problem #16

2010Apr 07

Liberty Sport 3.5L V6

  • Automatic transmission
  • 62,000 miles

This was the first window to go. The second one happened on June 8th. Apparently a number of people have had this issue and Chrysler needs to recall this car

kupersmith

Marietta, GA, USA

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problem #15

2010Jun 01

Liberty Sport

  • Automatic transmission
  • 43,000 miles

About a month after we bought our 2006 Jeep Liberty one of the windows failed. It was still under warranty at the time so it was no cost to us. Now a year later the driver side rear window failed. I would like an explanation from Jeep as to why they think it's ok to continue to let this happen to their customers and not issue a recall. It's the right thing to do. This time I happen to be driving when it failed but what if it was in a parking lot, raining, or someone just decided to rob me because you wouldn't even have to break the glass! Does Jeep even care at all?

debbysky

Louisville, KY, USA

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problem #14

2010Apr 24

Liberty Sport V6

  • Automatic transmission
  • 66,640 miles

PLEASE: If you have had this complaint and have the documentation of all the time and money it took to replace the regulator/window please call the number below: (WE CAN GET A RECALL IF WE WORK TOGETHER)
http://www.nhtsa.gov/ - CALL at:1-888-327-4236

After purchase of the Extended Warrenty (w/ supposed electric issues included) I thought I would be fine (besides the $100 deductable). Turns out in order to fix the regulator (on my window that I have not even used) the back passenger side window has to be replaced also. After seeing all the other complaints on this site - it looks like I will be in for the long haul on replacing these windows repeatedly.

Sara B.

Sunny Slopes, CA, USA

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problem #13

2010Mar 03

Liberty LX 3.2L V6

  • Automatic transmission
  • 40,300 miles

This is the second window that needs repair. The drivers window went two years ago, just after the warranty ended. This vehicle also had a problem with the transmission, which was fixed with a part and it has never worked proably since then. I cross my fingers each time the automatic transmission tries to shift.

Since I was laid off in Jan of 2009 and have not found a new job, I'm stuck with this vehicle! I have always wanted a Jeep, but am very disappointed in the manufacturing quality of this vehicle. No way would I feel comfortable taking it off road!!!! I'm retired military, and thought this would be a great vehicle - NOT!

Cathy O.

Waterford, WI, USA

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problem #12

2008Mar 30

Liberty Sport 3.7L V6

  • Automatic transmission
  • 32,000 miles

I guess I have been lucky so far since this problem has not resurfaced yet. I love the Jeep, but this epidemic hangs over your head since you always fear that any time you open your window it might not go back up. My problem was the drivers side front window. Does any one know if a recall is near? I purchased the lifetime warranty. Does this help cover us? Besides Chrysler, is there anyone else I can complain to?

josephkearns

Sussex, New Jersey, USA

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problem #11

2010Mar 18

Liberty Limited V6

  • Automatic transmission
  • 37,000 miles

I have had to have the motors & Track repaired in my Jeep Liberty 5 times it was covered under my warranty prior to now. Now it is broken again and I will have to pay out of pocket myself because my warranty is over. I can not believe they have not issued a recall as this is a safety issue - children and animals can fall out of the window and be harmed or KILLED. Not to mention the other damage that can occur due to weather or vandals when the windows are no working properly

Amanda W.

Parkville, MD, USA

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problem #10

2009Apr 05

Liberty Sport 3.2L V6

  • Automatic transmission
  • 17,000 miles

2 weeks after my warranty ran out (3yr/36000mi - I only had 17,000 miles on it) my window stopped working. My husband and I took the door panels off to discover the linkage raise/lower the window was broken. I got online and realized that this was a widespread problem which the manufacturer refuses to recall. My family currently owns a 1993 Jeep Cherokee Sport, the 2006 Jeep Liberty, and a 2004 Jeep Cherokee Laredo. There will be no more Jeeps ever again in this family.

lancasterl

Westbrook, ME, USA

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problem #9

2010Apr 07

Liberty LX V6

  • Automatic transmission
  • 38,000 miles

This is the 2nd time this has happened and I've only had the car 1 year. I've read all the other complaints and I can't believe Chrysler just lets this go on! I seriously almost crashed with both my little girls in the back when we're driving to the park and the passenger window just dropped. We all screamed and I swerved, luckily got control and nothing happened. Scary as hell though and the last time this happened on was on the highway with them and my babies rear window dropped. This is dangerous and wrong!!! I will call them again and see what they will do but I've had enough and I'm ready to sue someone!

lakiendl

Ashburn, VA, USA

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problem #8

2010Apr 04

Liberty Sport 3.7L

  • Automatic transmission
  • 38,132 miles

I AM OM VACATION AND SHORT OF CASH AND NOW THEY WANT 312.00 TO FIX THE WINDOW PLUS HAVING TO WAIT FOR PARTS . IT SUCKS
I HAVE 4 JEEPS IN OUR FAMILY IT HURTS TO THINK THEY TREAT US LIKE THIS.

Henry C.

Carmel, ME, USA

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problem #7

2008Jun 28

Liberty Limited 3.7L V6

  • Automatic transmission
  • 14,000 miles

I bought this 2006 Jeep Liberty brand new, for my wife. In a matter of months, the driver's side window fell off it's track. The Chrysler dealership repaired it under warranty. A year later, it happened again to the passenger side. About 1 month after the warranty ran out, it happened again to one of the back windows. Guess who had to pay for this problem. The thing is is that when it happened the second time, we asked them to repair all the windows because we knew it would keep happening. They said that they could only repair "broken" parts, not what might break in the future. The Liberty was the fourth brand new truck that I have bought from this dealership through the years. I also bought a new 2006 Dodge 3500 Dually from this dealership that had the same window problem. It was repaired under warranty. I was a union member for over 20 years and have always bought American made autos. I'm currently in the market for a new four wheel or all wheel drive vehicle. I'm going to get a Subaru. Sorry Big Three.

Anthony L.

Larwill, Indiana, USA

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problem #6

2010Mar 18

Liberty Sport V6

  • Automatic transmission
  • 115,000 miles

I have replaced 5 window regulators on my 2006 Jeep liberty. I am contemplating a class action lawsuit against Chrysler since they have failed to take adequate steps to repair. If interested, email me.

Robert R.

Mobile, AL, USA

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problem #5

2009Apr 15

Liberty V6

  • Automatic transmission
  • 76,000 miles

jeep needs to have a cheaper fix or do a recall. everyone i know that has a jeep liberty 06 has had this problem. to fix it the dealer wants 400+ per window. both my rear windows have fallen down inside the door, when you use vise grips and pull them up they instantly fall back into the door. this sucks , i am a single mom ,unemployed and can't afford to fix them so I have plexi glass duct taped in my windows.

Teresa M.

Snyder, Okla, USA

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problem #4

2010Mar 05

Liberty Limited

  • Automatic transmission
  • 36,000 miles

Now that spring is here /april showers, I can't have my window open . I am going to trade this piece of junk. bought it @ 26,000 miles. Four days after I had it all the lights on the dash board came on. A week later the catalytic converter went out. We have two other jeeps and no problems like this. One of the jeeps is a 1985 the other one is a 1998.

Carol B.

Campbellsport, WI, USA

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problem #3

2010Mar 02

Liberty 65 Anniversary 4.7L

  • Automatic transmission
  • 37,879 miles

tonight i was going for a ride with my daughter. She started to put the window down. It made a loud noise, she got frightened , when she tried to put it up it made noise but didn't go up. When we got to our destination the door would not open. I have already had the same problem with drivers door.p.o.s.

Mark B.

Cranston, RI, USA

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problem #2

2010Mar 03

Liberty 3.6L

  • Automatic transmission
  • 96,000 miles

I was amazed to find out there were so many jeeps with this same problem with the window regulators. Wonder what it would take to get jeep to fix this.

Tami T.

Pensacola, FL, USA

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problem #1

2010Feb 15

Liberty

  • Automatic transmission
  • 55,000 miles

I just cant' believe that the Jeep dealership would not fix my truck. I love my Jeep but that was so embarrassing when my window fell on a rainy day .

April W.

Columbia, SC, USA

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