Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?

1.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
87,833 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Sorento accessories - exterior problems

accessories - exterior problem

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2011 Kia Sorento Owner Comments

problem #6

May 152016

Sorento

  • 95,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Kia Sorento. The contact stated that the rear driver side door would not open from the outside. There were no warning indicators illuminated. The dealer diagnosed that the door lock would need to be replaced. The vehicle was not repaired. The manufacturer was not notified. The VIN was invalid. The failure mileage was 95,000.

- De Queen, AR, USA

problem #5

Jul 202015

Sorento

  • 28,000 miles
The contact owns a 2011 Kia Sorento. The contact stated that the rear driver and rear passenger side doors failed to open from outside and inside the vehicle. The vehicle was taken to the dealer who replaced the parts with plastic locks, but the failure recurred. The front passenger side door failed to lock and unlock without warning. The vehicle was to be taken back to the dealer for a third repair. The manufacturer was notified of the failure and provided no recommendation. The VIN was not available. The approximate failure mileage was 28,000.

- Miles, IL, USA

problem #4

May 132016

Sorento

  • 171,000 miles
The contact owns a 2011 Kia Sorento. The contact stated that the front driver side exterior door failed to unlock manually or with the key fob. The contact entered the vehicle through the front or rear passenger side doors. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 171,000.

- Lebanon, TN, USA

problem #3

May 092016

Sorento

  • 85,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Kia Sorento. The contact stated that the front and rear driver side doors locked and failed to open. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 85,000.

- Rialto, CA, USA

problem #2

Aug 232015

Sorento

  • 85,000 miles
The contact owns a 2011 Kia Sorento. The contact stated that the passenger and driver side door failed to open from the outside of the vehicle. The vehicle was taken to independent mechanic where it was diagnosed that the latches fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

- Franklin, GA, USA

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problem #1

Feb 232014

Sorento

  • 63,000 miles
The contact owns a 2011 Kia Sorento. The contact stated that the driver's side door lock failed and the driver's side door could not be unlocked from the exterior, only from the interior of the vehicle. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 63,000.

- Richland , IN, USA

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