Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
40,403 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Sorento brakes problems

brakes problem

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2011 Kia Sorento Owner Comments (Page 1 of 2)

problem #31

Aug 042015

Sorento

  • 73,209 miles

A D V E R T I S E M E N T S

The ABS/traction sensor has gone out. Seems to be a common issue and Kia will not cover it or issue a recall.

- Fort Walton Beach, FL, USA

problem #30

Feb 072016

Sorento

  • 83,000 miles
The contact owns a 2011 Kia Sorento. While driving approximately 45 mph, the brake pedal was depressed and hesitated to stop the vehicle. The contact mentioned that the rear brakes failed to respond; however, the front brakes functioned properly. The vehicle was taken to an independent mechanic where it was diagnosed that the rear sway bar ran a hole in the brake line and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.

- Hearty, VA, USA

problem #29

Oct 082015

Sorento

  • 52,000 miles
While driving the traction light and down hill lights come on and start to apply the brakes also after making a turn the traction lights blinks and then applies the front brakes causing the car to rummble and brake peddle to viberate

- Homosassa, FL, USA

problem #28

Jul 142015

Sorento

  • 68,000 miles

A D V E R T I S E M E N T S

I was driving the vehicle at low speed when the brakes started coming on by themselves. The traction control light came on as the vehicle stopped 6 times within a couple of hundred feet. I could feel the anti lock brakes working as the vehicle would stop, then the brakes would release and I would start moving again only to have the brakes come on by themselves again. The vehicle was taken to the dealer and a sensor was replaced regarding the steering. The vehicle has worked fine since, but its only been 5 days since it was repaired.

- Omaha, NE, USA

problem #27

Jun 062015

Sorento

  • miles
The contact owns a 2011 Kia Sorento. While driving at 20 mph, multiple warning lights illuminated. The failure recurred on multiple occasions. The vehicle was taken to the dealer. The technician diagnosed that the right rear passenger side brake sensor failed and needed to be replaced. The manufacturer was not made aware of the issue. The failure mileage was unavailable.

- North Port, FL, USA

problem #26

Apr 162015

Sorento 6-cyl

  • 41,569 miles
On 04/16/15 pulled into parking space. Car would not go into park or reverse. Parking brake would not engage. Warning lights on didn't make sense., accessories would not turn off. Car rolled w/O hard depress to brake. Brake wouldn't fully engage (wouldn't plunge all the way). Put into neutral, could not fully shut off. Car warning signal blasting. Could not secure car, lock car or or turn car off. Could only drive forward slowly with drag when able to get out of parking spot. Drove forward to get out of paking lot before trapped in there again and reverse rolling occurred. Went to side of road for towing. Huge drag while driving slow 5mph aprox. Ignition finally turned off after putting into neutral again. Warning sound finally went away but accessories still were on. Parking brake would now engage. Car not drivable or fully functioning. Car towed to dealership..diagnosed- failure of recall part put in at time of recall to fix had failed. Resolution: Replaced defective recall fix part with same recall part that just failed, no accident resulted because of this failure but I could not properly, drive, secure, car. Left stranded with medically fragile child with limited cellular reception. Concern: Driving unsafe car with known failure part that could lead to serious accident do to symptoms of failure posted by Kia. Kia resolution was to put same part in that is know to fail and was part of a fix for voluntary recall due to know serious results of part failure. I am driving a car that is on it's third recall which is proven to have special needs medically fragile son would not have had immediate medical emergeny services if failure happened where there was no signal. Lack of brake lights could result in collision resulting in death or serious injury. Summary, driving car with know safey issues by Kia with no resolution.

- Duvall, WA, USA

problem #25

Dec 032014

Sorento 6-cyl

  • 77,000 miles

A D V E R T I S E M E N T S

Driving on the freeway in my 2011 Kia Sorento last night, the ABS light came on, along with three other lights (all brake related). Lights will not go out, so I took it to the dealership today. They told me it is a rear speed sensoring issue and my anti lock brakes are not working. Fixing it is not under warranty. This is not the first time my Kia has electronic issues. But these are dangerous! if your brakes don't work and you are driving on the freeway, danger about to happen.

- Boise, ID, USA

problem #24

Oct 012012

Sorento

  • 7,480 miles
The contact owns a 2011 Kia Sorento. The contact stated that a loud clicking and grinding noise emitted when the brake pedal was engaged. The dealer replaced the brake solenoid several times but the failure persisted. The vehicle was taken back to the dealer. The technician replaced the brake solenoid. The manufacturer was not made aware of the failure. The failure mileage was 7,480.

- Upper Marlboro , MD, USA

problem #23

Sep 062014

Sorento

  • 63,000 miles
The contact owns a 2011 Kia Sorento. While driving various speeds, the vehicle decelerated independently. The driver side brakes locked, which caused the vehicle to swerve. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 63,000.

- Frisco, TX, USA

problem #22

Aug 182014

Sorento

  • 119,000 miles
After sitting overnight or all day, when backing up then going forward the car acts like the ABS is sticking and wont move forward, pulls to the left. You have put car in park, turn it off, then turn back on for it to stop.

- Flemington, WV, USA

problem #21

Jun 052013

Sorento 4-cyl

  • miles

A D V E R T I S E M E N T S

I purchased my 2011 Kia Sorento approximately 1 yr ago and my interior light in front over driver and passenger comes on and off during driving. This did it in the beginning then stopped, now it does it all the time with the illuminating door open sign on dash. They stay on much longer and happens more frequently. I'm afraid to drive with my grand children in car, not sure if safe anymore. Dealer never expressed at time of purchase that there where any recalls for this vehicle. Front makes noise everytime I place foot on brakes, people look over when I hit brakes. Not sure if this is a problem as well(recall). I am unemployed now for 15 months no money to fix these problems. Please let me know if these are part of any recalls. I purchased vehicle from sansone jr., route 66, neptune, NJ. Thank you for your assistance.

- Brick, NJ, USA

problem #20

May 202014

Sorento 6-cyl

  • 37,000 miles
Driving out of parking lot into street put foot on brake pedal and it stuck to floor. All the warning lights came on and engine was running. Tried pumping brake but no good. Tried gas pedal but no good. Tried shifting into different positions but no good. Only after turning car off and on did brake pedal come back. If this had happened in street or highway would have had serious accident.

- Hastings On Hudson, NY, USA

problem #19

Feb 152014

Sorento

  • 75,000 miles
Push button start not starting vehicle. Brake lights do not come on upon depress of brake pedal. Vehicle only starts after holding button 10-15 seconds.

- Washington, DC, USA

problem #18

Dec 312013

Sorento 6-cyl

  • 56,575 miles
I was leaving a parking lot and applied the brakes before entering traffic. I found the brake pedal very hard to push with very limited braking power. Luckily, I was not traveling at a high rate of speed or a tragic accident could have taken place. I drove carefully and was able to go very slow and pulled into a local mechanic. This is a potentially life and death issue should failure occur. I am awaiting final diagnosis but they feel the most likely part is a brake booster check valve or the brake booster.

- Mchenry, IL, USA

problem #17

Jul 292011

Sorento 6-cyl

  • 3,000 miles
When coming to a stop at a light or stop sign, usually on a slight downhill slope, the vehicle engine dies completely. It usually happens after the vehicle has be driven for 10-15 minutes, parked for 10-15 minutes then driven again for ten minutes. Once it dies I am able to start it up right away. It is a push start "key" and the car dies after I apply the brakes and am very near to a complete stop. This has happened within a few months of purchase and occurs randomly, every few months. It has happened six to ten times since I purchased the car. I have brought it into the dealer at least three times and the computer comes back with no codes. They can't replicate it and do not know what to fix. Today, the dealer installed a monitor for me to use for two weeks to see if it happens and we can capture the info in real time. Kia manufacturer customer service was abominable. I am trying to get a field technician to look at it and communicate with the dealer.

- Albany, CA, USA

problem #16

Nov 152012

Sorento 6-cyl

  • 37,000 miles
On several occasions, the vehicle does not want to go into/out of gear. When staring in the morning, I often have to pump brakes, or turn car off and re-start in order to get the car to move into reverse. On one occasion, it would not move out of drive and into park. While this hasn't caused any accidents/injuries, it could have on several occasions. Had my teenaged daughter been driving it at any of the times that the vehicle didn't cooperate and move out of drive, it could have been disastrous.

- Lexington, , KY, USA

problem #15

Feb 272013

Sorento 6-cyl

  • 33,922 miles
Reversed car from my driveway. Felt as if I had crashed into something (heard loud grinding sound). Put the car into drive and came to stop. Upon pressing the brakes, felt as if the ABS had engaged and gripped all four wheels. Heard loud grinding sound and car jolted (as brakes were pressed). I had my five year old and three old sons with me; they screamed from the jolt. I slowly released the breaks and applied the breaks again, and same thing occurred only with less force. Turned off the car and called for towing. Also, a howling whining noise is heard inside the car. The dealership had it for two weeks, and under the guidance of the field engineer they replaced the transfer case. The howling/whining noise continues. The dealership really tried to resolve the issue. The manager herself test drove the car and also heard the whining/howling sound. I did contact the manufacturer, but frankly felt disappointed. I had asked if anyone has called in with similar complaints and was not given an answer. I feel unsafe and very anxious about driving the car. They dealership stated the breaks were fine, and that no error code was detected. I was not given a definitive answer as to what caused the breaks to behave this way or what is the howling noise that is occurring. This is the third major issue we had with this car. I have an AWD vehicle and the current recall only covers the 2wd issue (that also has this howling sound). I have read numerous other complaints in which other 2011 AWD Sorentos are having similar issues. Please investigate; someone could be seriously hurt or worse.

- Elkton, MD, USA

problem #14

Oct 272012

Sorento 4-cyl

  • 40,000 miles
This is approximate for the dates but if further proof is needed then I am on top of it! now matter at hand...I dropped my 20011 Kia Sorento base XL, aka ms silvia, off to the Kia dealership, original owners of ms silvia, for the 2nd (second) time for brake issues. 1st (first) time, around 10-12 ms silvia got new calipers and master cylinder and the date was about 2 (two) mths before this time, which ms silvia has been in the Kia hospital/service dept since 12-21-12 for the 2nd (second) time for the very same reason... calipers and master cylinder replaced. Dealership says, "...bad parts...." I am very worried since a recall was issued through your organization back in Nov 2010 for calipers for this very make, model & yr, this was never brought to my attention, by the dealership, till I did some snooping this time on my own. And wow... all I want is a dependable & safe vehicle to conduct my life. I am in fear this could happen again and wondering if others are suffering in silence and if this needs to be researched again...please help me in the mean time I am letting my car insurance carrier know about this issue also, just in case ms silvia can't do what's required of her for me on a daily bases and maybe involves others of innocence.... I am scheduled to pick up ms silvia up today...crossing my fingers that ms silvia is in good working order....help please...

- Delaware, OH, USA

problem #13

Dec 082012

Sorento 6-cyl

  • 43,276 miles
I bought my 2011 Kia Sorento preowned certified car on 12/07/2012, the next evening 12/08/2012 I was driving home from town and about one block before I got to my residence I heard a noise like something hit the bottom of the car. I then turned into my driveway and as I began to come to a stop I realized I had no brakes in turn hitting another persons car that was parked in my driveway. 911 was called because my son and myself were injured, as the fire department inspected the car he found on the drivers front wheel that most of the brake had fallen apart, the brake fluid was low also, later one of the brake pads was found on the road not far from my driveway none of the other missing parts were found. I have been trying to talk to Kia and they don't seem to care nor have they tried to rectify the problem after a solid month. Today when I was looking up a phone # for yet another Kia dept I found that there was a recall for 2011 Kia Sorento for the exact same thing with my car. Kia's "preowned certified" program guarantees that the car went through a 150 point inspection brakes being a top priority. All they will say is they can fix my smashed car and thats it, I was lead believe I was buying a "certified 150 point inspected" car which was not the case. The car is not safe I want what I was told I was buying. Thank you

- Oakhurst, CA, USA

problem #12

Dec 082012

Sorento 6-cyl

  • 43,326 miles
I bought my 2011 Kia Sorento preowned certified car on 12/07/2012, the next evening 12/08/2012 I was driving home from town and about one block before I got to my residence I heard a noise like something hit the bottom of the car. I then turned into my driveway and as I began to come to a stop I realized I had no brakes in turn hitting another persons car that was parked in my driveway. 911 was called because my son and myself were injured, as the fire department inspected the car he found on the drivers front wheel that most of the brake had fallen apart, the brake fluid was low also, later one of the brake pads was found on the road not far from my driveway none of the other missing parts were found. I have been trying to talk to Kia and they don't seem to care nor have they tried to rectify the problem after a solid month. Today when I was looking up a phone # for yet another Kia dept I found that there was a recall for 2011 Kia Sorento for the exact same thing with my car. Kia's "preowned certified" program guarantees that the car went through a 150 point inspection brakes being a top priority. All they will say is they can fix my smashed car and that's it, I was lead believe I was buying a "certified 150 point inspected" car which was not the case. The car is not safe I want what I was told I was buying. Thank you

- Oakhurst, CA, USA

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