CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?
10.0
really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
3 / 0
Average Mileage:
39,718 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2011 Kia Sorento ex V6 AWD was brought in to a Kia dealer 15 days ago to check on the brakes, which seemed to have a longer than normal "play" before engaging. The mechanic at the dealership agreed and replaced the master cylinder. After I brought it home, the next morning the pedal almost went all the way to the floor! it seemed to have air in the system after I pumped the pedal. I brought it back to the dealer where they again replaced the master cylinder. (I personally think they put in a rebuild kit the first time). The mechanic tried mechanical and manual methods to get all the air out with no success. They again replaced the master cylinder, again with no success. They then replaced the ABS module, again it did not solve the problem. They are sending out a Kia engineer to see if problem can be resolved. He will arrive Monday Nov 8! the SUV is still at the dealership, which will be a total of 21 days! have there been any other incidents of this problem?
- Danville, CA, USA
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- Danville, CA, USA