The contact owns a 2013 Kia Sorento. While driving at night, the headlights failed to illuminate. The contact coasted the vehicle to the side of the road. The contact resumed driving to her residence using the high beam headlights. The vehicle was taken to an independent mechanic where it was diagnosed that the wiring harness of the headlights needed to be replaced. The vehicle was repaired, but the failure recurred three times. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 121,000.

- Memphis, TN, USA

Passagers headlight continued to go out; have replaced wiring and bulb 4 times. The dealership have also replaced the wiring. At this point, I don't know what to do.. there is a problem with the headlight with the Kia 2013 Sorento.

- Round Rock, TX, USA

Headlights burn out, replaced several times and even burns out same day, some part of headlight, lightbulb attachment also melted and was replaced several times. Brought car to different mechanics regarding issue and all reply its an electrical issue with many Kia Sorentos, but when you call Kia they say its not their problem. Also, driver heated seat stopped working, mechanics unable to find issue said it was electrical short, then seat went on by itself and was unable to turn it off, seat became severely too hot to drive car. Lights blew out while driving, sometimes while car was just turned off, parked in front of my house and even once right away at the mechanics. And most recently, issue with battery. Replaced battery after car wouldnt start, still had issues, replaced alternator, still had problems. Replaced connectors. Its ridiculous. And lights still go out and melt.

- Staten Island, NY, USA

I've had issues with my headlights on my 2013 Kia Sorento. Took my truck to the dealership back in June of 2018 and was told it wold be about $650 for a new headlight assembly because it wasn't covered under warranty and it wasnt apart of Kia's recall, that was for the driver headlight. Now I'm having the same issue with my passenger headlight. The headlight wires are melting causing the low beams to go out. I have to buy new headlights bulbs every two weeks. I am worried this is going to catch fire eventually. The lights will go on and off. Sometimes I have only my driver lights and sometimes I have both then it just goes out.last week, October 21- 27, I had driven to work and had only one light. No one could fix it. I had to drive home from my job with my emergency lights on. And I had only one headlight I was ran off the road twice. The light issue, melting wires, is an ongoing issue.

- Houston, TX, USA

Headlights wires are melting causing the low and high beams to melt as well. I have to buy new wiring harness and headlights every two weeks. I am worried this is going to catch fire eventually. The lights will go on and off. Sometimes I have only high beams, or low beams, sometimes one of each, but never all working, then they will just turn off. This past Wednesday, October 17, 2018 I had driven to church and had only one light, an hour later I went to get in my car and I had no lights at all. No one could fix it. I had to drive home from my church with my emergency lights flashing. I was ran off the road numerous times and almost rammed in the rear of my vehicle. It was myself and my 10-year-old son in the vehicle. The light issue, melting wires, is an ongoing issue.

- Statesville, NC, USA

Headlamp wire harness melted. Left low beam headlamp bulb and connector was burnt/melted. I paid the dealership to fix this. I am concerned it is a fire hazard, and also a safety hazard if it goes out again.

- Honolulu, HI, USA

One of my tail lights went out. Right after I changed it, my driver side head light went out. I changed the bulb and it worked for a short time. I did this 2 more times in 2 months.then I had a repair shop change the bulb and they said the connector was melted and it was unsafe. They installed a new connector and bulb. Within 2 weeks the passenger side went out. The connector was also melted on that side. This went on with the tail lights and headlights for months. I finally had to get a new headlight assembly on the driver side. Within 2 weeks the passenger side went out again, and is still out at this time because the connector is melted and no one wants to fix it since it's a fire hazard.

- Stevensville, MI, USA

Low beam headlights quit working. The connection plugs completely corroded. Happened to both sides.

- Clarion, PA, USA

The driver side low beam headlight continuously malfunctions. I have had the headlamp socket and connector replaced twice - August 2017 (61,785 miles) and January 2018 (69,938 miles). I have replaced the bulb only twice, also - July 2017 and December 2017. The problem has re-occurred a third time and appears to be similar to many other complaints about various Kia model vehicles. The issue with my 2013 Kia Sorento occurs intermittently at first, each time while under normal driving conditions. It has occurred while driving on city surface streets and while driving on interstate highways. Eventually the headlight just quits working completely and I am forced to have service performed. This problem seems to occur about every 4 months and creates unsafe driving conditions, especially when it occurs while the vehicle is in operation during rainy, low-light or nighttime conditions.

- Savannah, GA, USA

There is a short in my head light on the drivers side.

- Clifton, CO, USA

While driving down the highway at night I lost both head lights. Took to dealer it was determined that they have a burnt wire harness. Spoke to Kia, Kia says no recall listed for my vehicle year.

- White Oak, PA, USA

I have problems with the headlight passenger side that wire always burn and I had to replace every month

- Harbor City, CA, USA

I started my car and turned my headlights on since it was night time. My headlights would not work. All the electrical components flickered on and off. The next day, we replaced the passenger side low beam light, believing it needed to be replaced. Once the replacement bulb was placed, the connector and wires began to smoke. All the electrical components would not work. We removed the bulb from the connector and all lights worked. I have not been able to replace the passenger side low beam headlight due to the connector melting. This is a fire hazard. I have seen many people complain about this problem, but cannot understand why there is not a recall.

- Birmingham, AL, USA

Passenger headlight failed. Took to dealership. They state the wiring harness is "melted" and "there's no repair or pigtail replacement, you have to replace the whole assembly." Entire headlight assemblies from Kia are $600. The vehicle just hit 61K miles. Manufacturer's warranty wouldn't cover this issue. So I took it home and took it apart. There is voltage to the headlight, and there is voltage to the headlight plug. The ground side of the headlight plug looks overheated, the plastic molex connector is bored out and shows corrosion. When the bulb is plugged in, it works sometimes. I have to mess with it. This is obviously a defect. I see lots of other complaints.

- Conway, AR, USA

The contact owns a 2013 Kia Sorento. While attempting to open the rear passenger door, the door handle fractured and detached from the vehicle. The contact also stated that the front passenger side headlamp and electrical component melted. The vehicle was taken to the dealer where the headlamp was repaired; however, the dealer declined to repair the door handle free of charge. The manufacturer was notified of the failures. The approximate failure mileage was 102,000.

- China Grove, NC, USA

Radio cuts on and off at will. Mostly off. Headlights go out often. Both of these things happen while moving and while sitting still. It has happened while driving and sitting in the driveway.

- Kennedy, MN, USA

Passenger side headlight went out, when I went to replace it the plastic plug was melted! bought a new plug and wired it in.

- Lawrence, KS, USA

Headlights and brakelights. Keep shorting out. Had inspected by mechanic. He stated that it was arcing and causing the lights to malfunction. Constant replacing of headlights and brake lights. Went to replace headlight again and the wire harness that holds the bulb was completely burned. Put electrical tape around it. Both headlights are not 100%. the remaining headlight is hit or miss operationally. Driving home on the highway, when I realized that my headlights weren't working. Had to use hibeams for the rest of the trip.

- Parkville, MD, USA

The electrical wire to the lights burned as well as the connector the battery will not stay charged nothing is on at the time the airbag light stays on continuously the car is unsafe and needs to be changed. The doors randomly lock battery will not hold a charge and there's a short somewhere in the electrical system is it a hazard to drive

- Notasulga, AL, USA

Upon noticing a headlight out and the car parked and off in my driveway, I went to change the bulb and noted that the wire to the lamp had melted and started to melt the lamp itself. I had the other headlight on this same car do the same thing. The first time the headlamp assembly had to be replaced the car had approximately 45,000 miles on it and was about 2 years old.

- Egg Harbor Township, NJ, USA