This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Radio came on by itself, passenger driver side window went down by itself, sometimes my cruise control will work other times I have a hard time getting it to set. The vehicle was in motion on the highway. Engine oil was black even though I just had an oil change
I had just purchased my Sorento on July 18, 2020. On August 25,2020, I put it in the Kia shop for the climate control blower(ac/heater blower). I hadn't made the 1st payment yet. The wiring harness had melted. The warranty company refused to pay for the repairs do to it was a recurring problem. That tells me that this has happen before I purchased the car. Now, ether the parts are defected or the shop does not know what they are doing. One thing is for sure, something is making the wiring over heat.
My steering column is off center which makes my car or tires shake unless I go a certain speed. My rear view camera never works, screen goes black, but outline shows. The electrical issues with my headlights, rear, brake and reverse lights are always going out. I have to replace them constantly. I hate going to the carwash because I fear that my lights will go out and I will have to replace the bulbs again & again.
When iphone connected the stereo randomly skips. And when my wife got out of the car the stereo wouldn't shut off. Also took car in to dealership multiple times due to leaking radiator fluid. Fixed gasket but still smell radiator fluid when you have car running awhile. Also engine makes terrible knocking noise like a litter issue when you start the car up. It lasts about 10-15 seconds.
- Wichita, KS, USA
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The contact owns a 2015 Kia Sorento. The contact stated that while driving at various speeds, several unknown warning lights illuminated. The vehicle was taken to an independent mechanic to be inspected for the TPMS (tire pressure monitoring system) warning light being illuminated. The contact was informed that the tires functioned as designed and that no defects were found in the tires. Neither the manufacturer nor the dealer were notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
My car started stuttering and then the check engine light came on and started flashing. Got the code read at a Kia dealership and it was determined through a diagnostic that we needed a new engine. We replaced the engine and the car is still stuttering and having gas mileage issues. When the check engine light flashes, my gas mileage is affected and when the check engine light stays on, my vehicle runs normal. My vehicle starts stuttering at around 30-35 mph, when it's first started and driven, it stutters. My check engine light will also randomly start blinking when driving on the freeway and loose power momentarily, then when I accelerate, it feels like it's choking or sputtering and struggling to maintain speed.
I just recently made a post here yesterday... and after reading comments, I thought I'd add on. My comments have to do with a 2015 Kia Sorento which needs a new motor because bolts that hold the head to the block are stripped (I smelled antifreeze). Obviously, not my fault. Mileage is 102,000. Kia doesn't want to help me fix this. Telling me I need a new motor at a cost of $7,000+. after reading the comments, I had to add on. Two weeks after we bought the car used, the fuel pump went. That cost was covered. A short time later, the back-up camera went. Kia wanted $1,000 to fix that; we had it fixed for $200 out of pocket. The alternator went on the car (I think we paid for that). My door handle also fell off, we had that fixed out of pocket. From everything I've read, Kia doesn't care about the consumer or their safety. I bought a new Kia in 2004, traded it in in 2007 for another new Kia, which I still have. It has 278,000 miles on it! we bought the 2015 used and it's been one thing after another. Can't sell it as is, gotta fix it. I've been a loyal Kia owner since 2004...won't be anymore. First opportunity to sell this car, it's gone. And there won't be another one in my driveway. Whoever heard that a 2015 car needs a new motor"!"! and their refusal to help us is unbelievable. I'm so angry.
My vehicles rear facing camera has a black screen. The lines are still there and it seems like the sensor is working but the screen is completely black. At first this seemed to be an intermittent problem only happening one or two times a week. Now it will not come on at all. The vehicle starts in park and when put in reverse the screen turns black but shows the lines for my car.
Regular driving lights are always dim making it difficult to drive in dark roads and highways. Regular lamps are constantly burning out, have replace lamps countless of times since I've owned this vehicle. In December I replaced both low beam light and I just notice both are burnt out once again.
My 2015 Kia Sorento ignition went out and I had to have it towed into the dealership and cost me right at $500 for a new ignition. Making me leave with two keys, my original key will only operated the door and then new key operates only the ignition. My factory fob is no longer a part of the working ignition. I am seriously unhappy and find this hard to believe being that my Kia has less that 88K miles on it.
The low beam bulbs keep burning out in the front headlights. I've replaced them four times in the last year. I took the vehicle to a dealership to see if they could diagnose what was wrong with it. The looked at it and they told me that they found a burnt harness in the lamp assembly and that the whole headlamp assembly would need replaced at an estimated $1100.
Alternator fails car battery goes dead causing you to have a hard time steering and unable to shift gears roll down windows or use safety flashers because you have no power! we had been on the expressway going 70 and were so lucky to have just pulled into our bank when failure occurred!! a few minutes earlier and my wife who was driving would of crashed because of lost of power steering going out and weak shoulder strength from shoulder surgery. The car is 23 days over 5 years and had 43757 miles AT5 time of failure. This vehicle needs to be recalled because the alternator failure is a safety hazard because I believe the alternator is underpowered for all it is asked to do much in the way of the 2000-2007 Kia spectra which is a recalled vehicle>
Occasionally the air conditioning blows on the floor, even though the controls are set for upper vents. Seems to happen on trips more than 2 hours. Once you turn off vehicle for about a half hour and then restart it, it seems to correct itself.
I have a serious electrical/wiring problem. Whenever it rains or I go to the carwash, I am guaranteed to have my headlight, brake lights, turn signal light to go out because it gets wet. Also, I have a bad vibration in my front wheels while I am driving. I have had my rotors replaced with new rotors as well as brakes. I have had my tires rebalanced and rotated and it still vibrates. I have taken it to the Kia dealership service department for issues. The vibration does not happen when I hit the brakes, it vibrates when I accelerate. It does not matter what the speed, it will vibrate.
The contact owns a 2015 Kia Sorento. The contact stated that the back up camera failed to function and the radio shorted out. Fuccillo Kia of port charlotte (202 tamiami trail, port charlotte, fl 33953, (941) 249-6171) inspected the vehicle and stated that the radio needed to be replaced, but had not yet diagnosed the cause of the back up camera failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,503.
The contact owns a 2015 Kia Sorento. When the vehicle was started, a random unknown warning indicator illuminated persistently. In addition, both rear doors failed to open from inside the vehicle. The contact took the vehicle to dutch miller Kia of charlotte (7725 South blvd, charlotte, nc 28273, (704) 247-7124) where it was diagnosed that there was a loose wire. The vehicle was repaired, but the failure continued. The failure was diagnosed and was linked to the failure with the wiring in the vehicle. The manufacturer was not notified of the failure. The failure mileage was 58,951.
My 2015 Sorento (original owner) just flat out died while driving in the left passing lane on interstate 85N from the airport in atlanta (in the pouring rain 6/8/2019) and without any warning. Not only did it just stop running "everything died" no lights, no hazards; no power windows etc. It would not even acknowledge the key fob. The SUV was completely dead. I was so lucky to not have been hit by another vehicle. Once the hero truck pushed me across 8 lanes to safety; I had to have my SUV towed to the dealer. The diagnosis: 'the alternator and battery were both bad and had to be replaced for 1500.00'. what?? of course, the warranty had just expired the month before; mileage just had turned 50K. I was completely shocked as no indicators of anything going bad occurred. No warning lights; no hesitation starting; no dimming lights, no noise; etc.' It had full power; everything was normal! my SUV had 'every maintenance' performed on time and was still 2K away from its next service. This incident not only placed me in a very dangerous situation it troubles me greatly there was no warning at all. Again, no indicator or symptom of anything wrong. This SUV is my 2nd Sorento and will be my last Kia. I do not feel safe in this brand of vehicle. I want to add my first sorrento; (2008 ex model, I can supply a VIN too) also had a major repair event occur right after its warranty expired (within 2 months); the rear differential went bad and had to be replaced. I really wonder if this is a trend with Kia; major issues occuring rsoon after warranty expires; major repairs/costs are the result; not to mention the issue placing you in a dangerous situation without warning. Something is wrong here. I have never experienced this with any other vehicle I have owned right neither right after a warranty expires or even close after and when I do? both were sorrento's
The vehicles engine just stalls out and shuts completely down. Kia keeps saying camshaft sensor but yet they have replaced it three times in the past 2 months. It's the engine and it's not safe!! I've read many reports on this happening to others. I was driving down the highway and it just stalled out. I had to shut the car off and restart it and it kept happening. This is not safe! I have three children with me and I just about got hit by a semi. Lawsuit in the making. This needs to be recalled asap!
A D V E R T I S E M E N T S
- Manchester, CT, USA