This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the road and a loud knocking started and now the car won-??t move. I was told that something might be wrong with the computer protecting the engine.
Engine failure, car stopped running, me and my family could-??ve gotten a very bad accident, I had to pay 8,400$ out of my own pocket to replace the engine failure
The contact owns a 2015 Kia Sorento. The contact stated that while driving at approximately 50-55 MPH, he heard an abnormal popping sound and the vehicle spontaneously caught on fire. The contact was able to pull off the highway. The contact stated that he could see flames under the hood. The contact called 9-1-1 however, by the time the Emergency Services arrived on the scene, the fire was independently extinguished. The contact stated that the fire started in the engine compartment. The engine was previously replaced at 85,000 miles. The check engine warning light was occasionally illuminated and then disappeared on the vehicle. A Police report was filed. The Fire Department also arrived on the scene. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 155,565.
Kia doesn't whant fix my kia sorento. Say i m not firt owner. The extended cover that. the Kia engine recall extended warranty? The warranty has been extended to 15 years/150,000 miles for engine long block assembly repairs due to connecting rod bearing damage. As previously mentioned, the warranty only kicks in once the knock sensor software update has been completed.Jan 19, 2023 https://www.fixdapp.com -?? kia-engi... Kia Engine Warranty Extension - FIXD
Engene damage by the problem have in the oil pump. Kia doesn't whant give warranty they say im not firs buyer. But is oficial this car has extende warranty by demant government about replacement fix engine.
- Hialeah , FL, USA
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Engine had adequate oil 2 days prior to complete engine failure. Vehicle is available for inspection. In terms of safety, the driver was suddenly stranded on the highway. While driving we experienced loud noises from the engine. Upon inspection, the dip stick showed no oil. We added required oil before starting the engine but soon after starting and driving the engine seized. There were no apparent leaks and no warning lamps. The mechanic confirmed seized engine due to the lack of oil.
traveling back from Panama City Beach, on 10/14/2022 Florida with a destination of 354 Foster Drive, Ringgold, Georgia 30736. At approximately 2:15pm, I had to pull off on the median of interstate 65 North bound at mile marker 123 in Greenville, Alabama due to mechanical failure of my 2015 Kia Sorento. The vehicle was smoking/caught fire and had become inoperable. I had my kids get out A.S.A.P. A good citizen called for help. Two Law enforcement cars and a fire engine arrived. Due to the trauma it caused on my kids a police officer provided transportation for us to the Quality Inn Hotel in Greenville, Alabama. Later that evening we ordered a pizza from Papa John-??s for something to eat (receipt information included along with bank transaction page). We attempted to leave Greenville, Alabama and return home in a rental car while repairs were done to the Kia. We were informed by Enterprise rental in Greenville, Alabama that they were closed over the weekend and would not have anything available until Monday, October 17th, 2022. Unfortunately Enterprise Rental was the only rental car business in Greenville, Alabama and we would be stuck at the Quality Inn until Monday, October 17th, 2022. It was at that point that Amy my father drove down from Ringgold, GA to pick my kids up and take them home while I waited for repairs to be done to the Kia or to get a rental car, whichever would come first. On Monday, October the 17th, I was informed that repairs to the 2015 Kia Sorento would be prolonged. I then obtained a rental car from Enterprise Rental in Greenville, Alabama, and I continued onto to my original destination towards Ringgold, GA. I arrived at our intended destination late on the night of October 17th, 2022. During our trip home, we were advised that the 2015 Kia Sorento would be towed to Brewbaker Kia at 222 Eastern Blvd, Montgomery, AL 36117.
On June 20, 2022 my KIA Sorento with 137,170 miles stopped suddenly in traffic on the interstate during morning rushhour. I had no engine light warning. The vehicle would not restart. I inspected under and behind the vehicle for any issues and found none. I motor was locked up and upon checking the oil, the stick was dry. I had the vehicle towed to the KIA dealership that has serviced the vehicle since it was purchased. I was present when they put the vehicle on the lift and found no fluids on the underbody. I had them drain any remaining oil. 1.5 qts were left. Upon additional inspection the passenger side of the engine had some oil residue near the pressure sensor. The vehicle was due for an oil change within 2k miles. One month prior I checked the oil and the level was fine. The vehicle had never used oil before. Dealership wanted to charge $12k for a motor that had 165,000 miles on it. I was able to replace motor with another that had 64K miles for $8,500 at my personal mechanic. I've notified KIA numerous times and they deny any issues with the motor. I received a letter from KIA six months prior to the motor locking explaining there might be an issue with the Oil Pressure switch and sudden loss of oil, It stated they would cover any chages. I'm still fighting with KIA. I've owned five KIA's, this is my last one.
Hello my name is Annie Shambry. Approximately July 24, 2020 my 2015 Kia Sorento practically stopped performing on Interstate 20 highway nearly having to dodge an accident. At first, I noticed a burning scent which I thought was just in the air until my car started to slow down by itself followed by coming to a complete stop amid 70 miles per hour traffic. I had my car towed in to the nearest Kia dealership which was located in Meridian Mississippi. Upon my arrival I was told by Service department manager Monty that my 2015 Kia Sorento had engine and transmission recalls. However since this date I have continued to have issues with the ABS transmission system and engine. I took my car back to Kia dealership in Meridian Mississippi and was told that they were no longer responsible for the recall issues. I paid out over a thousand dollars again on approximately February 9th, 2022 for repair work that should have been covered by warranty... only to have the same issues to reoccurr this year. I have grown infuriated with this service department at this Meridian Mississippi Kia dealership!!!
While driving at night on 2 lane highway at speed limit the engine seized as I pressed acceleration. Had to get to safe spot to pull off while just coasting as other drivers got upset so glad I didn-??t get hit from behind. Had to be towed home had mechanic look at it he said engine is needing replaced. Kia knows they have a recall on engines but won-??t fix unless something happens that-??s dangerous! I was told when I had their knock sensor put on that would just slow the engine down before it became a danger but no that didn-??t happen it literally seized at full speed limit. I called Kia said to have it towed in and they would look at it but it will take 4 weeks before they get to it. Also the paint is chipping bad on hood and above windshield on driver side I-??m seeing more and more 2015 Kia Sorento with same issue all those in my town are the same spots as mine this should be a recall and repaired by Kia we spend good hard working money to have a nice vehicle and this makes it look like crap. Do better by your customers Kia!
No warning lights or signs of anything, my car is up to date with all services have receipts in hand. Car just jerked a little and sounded like a loud banging noise under the hood. Went and brought it to Kia to determine I needed an engine. Car only has 108,000 miles on it.
The contact owns a 2015 Kia Sorento. The contact stated that while driving at approximately 70 MPH, the contact heard an abnormal flapping noise, and the vehicle went into LIMP Mode with the check engine warning light illuminated. The vehicle lost motive power but was able to restart. The vehicle was towed to a local dealer however, the cause of the failure could not be determined. The vehicle was then towed to Monroeville Kia (3721 William Penn Hwy, Monroeville, PA 15146) where it was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
I was driving down the freeway and my engine seized and I lost power to the engine. My safety was put at risk because I was on a busy freeway and it happened on a bridge and I had nowhere to go. Someone could have rear ended me very easily. My car is available for inspection at the dealer now, who says it needs a complete engine replacement. Prior to the engine failing there were no lights on my dashboard. After the engine failed all the lights were on.
I only had it 2 weeks and I was driving it and it mad a loud noise you couldn-€™t give it no gas and it shut off so we-€™re trying to start it. It sounded like a rod rattling in the engine. And I just had a new oil change, and when I reject all it was black as dirt. I don-€™t understand because I just got the car never made a first car payment yet that was very unsafe. I had to pay for 2 different tows that-€™s not right I was in New Jersey and I live in Kernersville nc and had to pay someone 900 to get back home
I went to have the recalled item fixed for the engine failure. However Kia informed me that an issue must be heard before they can fix the issue. Around 3 months went by and I had my oil changed. I went out of town and when I came back my car started to make a tapping noise. I had someone check my oil and it showed I needed over 3 quarts. I took my car back to the oil place and they said they didn't know what happened. Did another oil change and added more oil. The next day my engine was knocking. I took it to kia and they told me I needed to replace the engine. However now they will nor release the car due to an issue with it blowing up. I'm with out a vehicle and about to loose my job due to issues getting back and forth from work.
Engine suddenly stalled while driving, causing unsafe conditions as we could not maneuver out of traffic safely. Car has approx 70,000 miles on the engine, and has had all regular oil changes on time. When the engine started to shake the oil/engine light flashed and we pulled over as quickly as possible. When I checked, there was zero oil in the car. We had never seen evidence of an oil leak and the previous oil change was approx 3,500 miles ago. I called Kia and they said my car was not covered by their warranty or recall. I had it towed to an independent mechanic who confirmed that the engine was blown and irreparable.
On Thanksgiving day, the vehicle loss POWER while driving on the highway to Anniston Alabama, endangering the lives of myself and my four children. NO WARNING LIGHTS. I was giving it gas and it would not go. I was able to get some good Samaritans to push it off the road into an empty parking lot. It would not restart, it started SMOKING, would not take a jump start. Left it over night, came back the next day, had to jump start it but it was now making a TICKING NOISE. STILL NO WARNING LIGHTS ever came on the day of the incident or after. Had it towed to a Repair Shop and was told the Engine NEEDED REPLACEMENT. Had it towed back to Georgia, had another mechanic look at it and was told it was the engine also. Finally had it towed to Kia Moters in Athens GA, and was unable to get recalls fixed because the engine is bad and was told it's not part of the recall. The car is available to be inspected.Had no warning of failing engine prior to this.
The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, she smelled a fuel odor throughout the vehicle. The check engine warning light illuminated. Additionally, the contact stated that while attempting to start the vehicle, the engine failed to turn over immediately. The vehicle was taken to Auto Zone and diagnosed. The contact was informed that the engine oil level was low. The vehicle was then towed to an independent mechanic where it was diagnosed that a high-pressure fuel line needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 157,000.
A D V E R T I S E M E N T S
- Barstow, CA, USA