Headrest leans too far forward causing strain on entire body especially on back and neck. Bought after market headrest and replaced it.

- Columbia, MD, USA

At 8am January 12, 2011 I was driving to work in a blizzard. I felt a slight pain/pinch from my seat and quickly moved thinking it was something from my pocket. I resumed driving and again felt a much greater pain causing me to swerve and cause a near collision. Very frightened, I jumped out of the car (mid traffic in blizzard) to find my seat scorched through apparently from the seat warmer. This is very concerning. Fortunately I was not driving at a greater speed as it could have been critical or fatal. What do I do about the seat? although I have turned the warmer off, I am still afraid to drive this vehicle.

- Somerville, MA, USA

New vehicle with dead battery on four seperate occasions. Took to dealership, battery replaced. Child complained that seat was hot. Next day dealer notified and car brought in T odealership. A loaner vehicle was received. I was notified heated seats with recall and would be disconnected at this time. This all occured in a two week period in January. March 17 took car back to dealership to hav recall on heated seats fixed. March 25th attempted to use heated seats, did not work. Mar 30th vehicle back to dealership. Heated seats working after they looked at vehicle. March 31st riding to work in passanger seat, heated seat option off, seat warm to touch, became hotter and hoter then warm during 1 hour communte.

- Stafford, VA, USA