Mazda TSB #SA-068-20

2011 Mazda CX-9

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TSB Document:

Affected Component: EQUIPMENT ADAPTIVE/MOBILITY

Summary
The infotainment screen displays a warning message "A program cannot be read. Please consult to a dealer" after battery replacement.  KAM reset does not correct the concern.  The navigation map disc cannot be ejected.  The Diagnostic Mode cannot be entered.

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Date Published
SEP 21, 2020
NHTSA TSB #
10180719
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