TSB Document:

Affected Component: EQUIPMENT ADAPTIVE/MOBILITY

Summary
2021 CX-9 AND CX-5 MAZDA CONNECT SETTINGS CONCERN: Concern Outline: It is not possible to customize the �View Monitor�, �Parking Sensor� and Safety (hands free liftgate) settings as they are not displayed on the Mazda Connect screen, due to an inappropriate setting in the software on the subject vehicles involved in this campaign. Outline of Repair: Perform a Factory Reset on the Mazda Connect Screen. Note: Modified software will be incorporated into mass-production vehicles beginning November 3, 2020. Certain CX-5 and CX-9 vehicles produced before the mass-production change, will be reworked before shipment.

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Date Published
OCT 29, 2020
NHTSA TSB #
10182129
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