Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,267 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mazda MAZDA6 accessories - exterior problems

accessories - exterior problem

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2009 Mazda MAZDA6 Owner Comments

problem #9

Jul 212014


  • miles


Dashboard is melting and it creates a glare that reflects on the windshield making it difficult to see ahead, especially on sunny days or at night. Thought it was an isolated case until decided to do some research on it, finding out it is happening to plenty of other consumers.

- Wheeler Army Airfield, HI, USA

problem #8

Sep 252015


  • 78,000 miles
I first noticed my dash in my car today. The dash in my car appears to be melting. It is sticky, and beginning to have a shine to it. This area is located over the airbag area of the dash. I am not sure what can be done to fix this problem.

- Kearney, NE, USA

problem #7

Sep 162014


  • miles
I have noticed that my dashboard is melting and is very gooey and sticky. It is now creating a very hazardous glare on my windshield. This is only on the passenger side. It is also emitting a very unpleasant odor that I feel could be toxic.I really need to know what can be done by the manufacturer to fix this problem before it gets worse or may cause someone driving this vehicle to cause an accident due to the glare that is now interfering and we cannot get a clear view of what's in front of us.

- Mcallen , TX, USA

problem #6

May 042015


  • miles


The dashboard started to melt a few months ago, around May. Now the dashboard is permanently sticky and there is a smell arising. In addition, dashboard creates a glare on the windshield which affects the visibility while driving. If you place something on it, there is a black residue that comes off along with it. The melted dashboard is shiny and sticky.

- Cypress, CA, USA

problem #5

Jul 212014


  • 41,000 miles
The dash has developed a glossy sheen from the deterioration of the material. Due to the deterioration, the dash cannot be cleaned and over the past year the affected area has grown. Due to the glossy nature of the affected area, light reflects onto the windshield causing reduced visibility. There have been several close calls when turning and the change in angle of the sunlight and the resulting reflection has prevented the driver from seeing objects in the path of the vehicle as it turns to the right including pedestrians and cars entering the roadway. The incident of close calls will increase with the increase in the affected area of the dash and will become increasingly dangerous if the affected area spreads to the driver side of the dash.

- Charleston, SC, USA

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problem #4

Apr 082015

MAZDA6 6-cyl

  • 47,400 miles
My wife complained to me today while driving the Mazda6 there was a glare coming from the dash area right over the passenger airbag. She touched it and it was a shiny sticky deterioration of the dash itself. You cannot touch or rub out as it sticks and leaves a black, sticky glue on your fingers. Looked it up and there are a great many Mazda owners that seem to suffer from this very same issue...and nobody is getting satisfaction from Mazda. 44K and the dash is melting"????"

- Stuart, FL, USA

problem #3

Jan 172015

MAZDA6 6-cyl

  • 78,000 miles


Dashboard melting under normal driving and storage conditions. The dashboard of this vehicle is oozing a black tacky substance that shimmers in sunlight. The shimmer is reflected into the windshield resulting in an unsafe driving condition.

- Melbourne, FL, USA

problem #2

Oct 302014


  • 80,000 miles
The dashboard is melting and the mate black material has become sticky and shiny causing a glare on the windshield.

- Homestead, FL, USA

problem #1

May 012014


  • 47,000 miles
The dashboard of my 2009 Mazda 6 is melting. It has become extremely sticky and shiny. The condition causes a glare on the windshield that can interfere with visibility. In addition, the dashboard deterioration is causing an oily film to build up on the entire inside of the windshield. The film has to be cleaned off frequently and is very difficult to completely remove. Ordinary window cleaners just smear it. The film interferes with the driver's ability to see in afternoon sun. I contacted Mazda and they are aware of the problem. After I had it documented at the dealer, Mazda agreed to pay for the part but would not pay for the cost of the labor, which is estimated at approximately $500.

- Sarasota, FL, USA

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