TSB Document:

Affected Component: EQUIPMENT

Summary
In the event that all vehicle keys are lost and the vehicle key code is not available on the Vehicle Retail Data Inquiry system, replacement keys may only be acquired by obtaining the key code using the Repair Procedure below. Mazda recommends keeping a record of all key codes at your dealership. In addition, explain to the customer that they must keep the key code tag and/or record their key code in case of lost keys.

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Date Published
JUN 28, 2018
NHTSA TSB #
10143968
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