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really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
48,055 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Nissan Murano seat belts / air bags problems

seat belts / air bags problem

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2004 Nissan Murano Owner Comments

problem #6

Oct 022012


  • 75,000 miles


The contact owned a 2004 Nissan Murano. While driving approximately 20 mph, another vehicle crashed into the front passenger side of the contact's vehicle. The passenger side air bag exploded and metal shards of shrapnel violently emitted from the air bag. The contact also noticed an overpowering odor similar to gun powder, which caused her to have breathing problems. The contact was able to exit the vehicle, but required medical attention. The contact was diagnosed with permanent lung damage as a result of breathing in the chemicals from the air bag, in addition to fractured ribs. The vehicle was destroyed and towed. A police report was filed. The failure mileage was 75,000.....updated 08/11/16

- Felton, PA, USA

problem #5

Feb 072016


  • 88,000 miles
Exiting a highway and taking ramp to enter an avenue, driver lost control of the car turning right at intersection. Front left tire hit the curve side and car rolled over 2 full rolls. Driver and passenger had seat bells on. Car body took strong hits on both sides, posts between side windowsroof, windshield frame, hood. Seat bells never locked down during roll over and none of the airbags deployed. Driver and passenger had head, knees and back injuries. It would be expected the seat bells to lock down and at least the side airbags to deployed. Pictures available at your request.

- San Juan, PR, USA

problem #4

Feb 102014

Murano 6-cyl

  • 86,830 miles
I was driving at 25 mph and suddenly the air bags went off without a collision (right and left curtain and left and right front seat). I've never been on a crash or hit anything in any way to activate the air bags. The "air bag light" has never been on except for now after the incident. Thankfully I was driving at low speed so I was able to come to a stop without any further incidents. Most of all, I wasn't in the car with my kids, I can't imagine how that could be. I bought this car because I thought it was safe. Nobody told me it was going to self destruct in 10 years, popping like a popcorn. I went to the Nissan dealer and they said they couldn't help me because it's not under warranty. Really"??? I'm talking safety here! this is not wear & tear. If I knew I was going to spend 30K on a car that would self destruct in 10 years I wouldn't have spend a penny! this is a safety hazard and it must be fixed. Nissan treated me like if I was the only case even when I could see clearly on the internet this issue has been happening before. So they don't know what they are selling" and worst of all, they (Nissan) didn't seemed interested to investigate this incident. Definitely "safety first" is not what they have in mind. This is extremely frustrating. Their solution was for me to go to my insurance company.

- Guaynabo, PR, USA

problem #3

Nov 082006

Murano 6-cyl

  • Automatic transmission
  • 31,500 miles


- the contact owns a 2004 Nissan morano. While driving she noticed that the air bag and seat belt warning lights were illuminating and thought they needed to be reset. The vehicle had been parked all day with the window accidentally cracked. It rained that day therefore the interior of the vehicle got wet. While driving home at 40 mph the passenger's side air bags deployed unexpectedly. The dealer stated that water could have gotten into the sensors and caused the failure. Updated 2/22/2007 - the consumer contacted the manufacturer requesting reimbursement but they denied the request.

- Fords, NJ, USA

problem #2

May 052006

Murano 4WD 6-cyl

  • Automatic transmission
  • 7,000 miles
: the contact stated while driving 40 to 45 mph on a gravel road down a steep decline, brakes were applied and control of the vehicle was lost causing the vehicle to roll several times. The vehicle landed on the passenger side and the air bags did not deploy. Seat belts were in use however a thoracic disc fracture and a sever cut above the eye were sustained by the occupants. A police report was filed at the scene. The vehicle was towed to an the dealer where it was deemed totaled. Updated 10/30/2006 - the vehicle was totaled.

- Frankfort, NY, USA

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problem #1

Mar 292004

Murano 6-cyl

  • Automatic transmission
  • miles
I bought a new Nissan Murano 2004 model in February 7th 2004 and met with an accident on 29th March 2004...the car was a total loss...I want to complain about the not opening of airbags in my car at the time of accident...I called Nissan they going to look into..after follwing for more than two months they cam back with a reply..they couldn't see my car bcoz of lapse of thier guys..and now the car is alreday in yard and they cant find it..I tried to report this to police but since the cars involved in an accident were totalled although both of us guys were seemed to be ok at that time. So he didnt file the police report..none of the air bags came up.I was the only person who was injured.

- Fremont, CA, USA

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