This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front sunroof shattered spontaneously. A rock did not hit it. The 10,000 pieces are so tiny that they didn't show up in the photo I took. They are still in place in the roof of my car. I have ordered a replacement glass and I hope the local glass man is able to replace it.
The contact owns a 2014 Nissan Murano. The contact stated that due to severe battery discharge, the contact was unable to exit the vehicle. The contact stated that there was not a manual door handle inside of the vehicle to open the door. The manufacturer was not contacted nor informed of the failure. The approximate failure mileage was 78,000.
I have had my 2014 Nissan Murano since new. It has been well taken care off the entire time, yet I continue to have issues with the door locks breaking. The result of this breaking is the the doors cannot be electronically unlocked even from the interior upon trying to do so. This is of concern as if there was ever an accident it which I needed to be rapidly pulled from my vehicle, a rescuer would have to force their way in delaying rescue. The most recent instance of these breaking (07/19/2019) is the 6th occurrence of this part breaking. The repair has been completed at the same dealership each time (pinnacle Nissan, scottsdale AZ). It is very clear that there is a defect part at play and that Nissan knows about this and continues to put these defects parts in vehicles endangering peoples lives during a potential rescue. I had reported this during the last instance with no reply. I hope this matter is reviewed and a resolution met before someone suffers as a result of this defect.
Sun visor on both driver N passanger fails to stay up. Once in a while the visor just comes down. Push it back up, and it may go up halfway, or to top with a loud bang, then sags again. Dangerous when you are in traffic and not safe when it happens! clearly a problem with almost all Murano's. called Nissan and no help but to sell new ones. We have just 26500 miles on our Murano.
- Phoenix, AZ, USA
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We were driving - sound like a gun shot and looked up and our sunroof was shattered. We were going 40mph on a road cloudy and 68degrees. We have a panoramic roof - it happened on the panorama back section
While traveling at approximately 70 mph westbound on highway I-72/us 36 near hannibal, Missouri, we heard a loud and sudden explosion resulting in a catastrophic loss of the sunroof on our SUV. At the time of the incident, the sunroof and sunshade were closed. The highway was lightly traveled and there were no vehicles (cars, trucks, buses, etc.) in the vicinity. We did not pass under any overpasses. There was nothing in the area that would have generated a projectile that would hit a sunroof 5 1/2' above the pavement. Simply stated, we were an isolated car on a deserted stretch of highway. Weather conditions were clear and sunny with light clouds. The temperature was approximately 50 degrees at the time of the incident.
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- Pa, PA, USA