8.4

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,758 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Nissan Murano accessories - exterior problems

accessories - exterior problem

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2015 Nissan Murano Owner Comments

problem #7

Jun 162023

Murano

  • miles

A D V E R T I S E M E N T S

The sunroof shade glue or fasteners have released and fallen down hanging from the headliner causing obstructed view through rear window.

- Knoxville, TN, USA

problem #6

Jun 012021

Murano

  • miles
I wrote this to Nissan. They called me and said there is no recall for this and not under warranty so nothing they can do. They mentioned submitting issue to this site: "2015 Murano, water leak that collects on the floor of the driver's side front and back and trunk in the area of the spare tire. Couldn't figure out why for 2 years. Finally took to auto body place tried flushing out moon roof drain. Okay for a month then 2 days of downpours & all 3 areas had lakes in them. Musty/moldy smell was so bad I had to rip out all of the carpeting of the car in those areas & had a pro car detailer do an ozone treatment & detailing. Hopefully the mold issue is a little better after this & scrubbing everywhere in the car w/ Clorox/water mix. The smell seems better and we are able to garage it now, but still can-??t drive the car in heavy rains, WHICH IS RIDICULOUS. Since this is an obvious manufacturer defect, and not from normal wear & tear of driving a car, in this happening and causing all of this damage to my car, even though I am not under warranty as I have 109,000 miles on the car, Nissan needs to fully take care of this issue for me for free and repay me the $150 for what the autobody place did and $150 for the detailing and then a guarantee that I will not have water issues from there. Replacing the carpeting and making sure I have no mold issues in the car moving forward needs to be part of this as well, as my wife has asthma and this is beyond ridiculous with the health issue concerns caused by this manufacturer defect. This is also ridiculous that I have to cut and rip the carpets out of my car and have mold issues with such a large company that should have put a recall out on this defect years ago. I now see complaints all over the internet about this same issue for this same model and year car, with no resolution from Nissan from any that I saw of other people having the same issue and trying to fix the issue themselves. How can there not be a recall to fix this?"

- Cumberland, RI, USA

problem #5

May 242017

Murano

  • 16,700 miles
Less than 48 hours of ownership and viva Nissan of el paso tx would not take back this vehicle that has a horrible glare reflection from the sun when the stylized hood angles reflect back light into the vehicle and against other dash chrome accents. Dealer did, however, send us to his "favorite" auto tint shop, universal tinting in el paso tx. They were told by the dealer to put on a 70% optik nano ceramic tint across the windshield and send the Nissan dealer the bill of $100. That company did such a rush job and left bubbles and visual impression of viewing through a fishbowl, not to mention the slime residual from the application that was left all across the leather dash board. 82 hours after purchase we reviewed that 70% is not street legal in New Mexico where the car dealer knew we resided, so we took the car to a nm window tint company who will be removing the "dirty job" (as they described it) and will do a clean, clear job using 80% ceramic type product (blue air 80 bl sr hpr). Firstly, why after less than 48 hours did the dealer, viva Nissan of el paso Texas not follow our request to freeze the funding and let us return the 2015 Murano and select another less dangerous vehicle to drive" secondly, why would a 3rd party window tinting company offer a solution that was not street legal in our residing state? and most importantly, why isn't Nissan building these overglassed, over classed, over styleized vehicles with such repeating complaints of glare without providing a factory solution to the windshield or paint coating" I guess it could be worse, our transmission could blow if it's one of the unlucky ones from a certain timeframe when Nissan factories were trying to save a dime and installed cheaper parts. Hmmm.

- Alto, NM, USA

problem #4

Mar 162016

Murano

  • 2,900 miles

A D V E R T I S E M E N T S

Reflections from dashboard air vent trim appears in both side view mirrors presenting a dangerous visual distraction for the driver.

- Bellerose, NY, USA

problem #3

Aug 062016

Murano

  • 4,350 miles
On Aug. 6, 2016, we were returning from va. Beach and around 4:00 pm it began to rain; strong and hard rain. We were on 301 heading North to Washington DC. We proceeded to turn on the wipers and the defroster to clear the windows for visibility. The air was blowing but the condensation was increasing on the windows. We stopped at the sheehy dealer at 2950 crain hwy waldorf, md. Where I purchase the vehicle to get some assistance. The general manager came out, but he was unable to get the defrost system to work and remove the condensation from the windows.

- Washington, DC, USA

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problem #2

Oct 012015

Murano 6-cyl

  • Automatic transmission
  • 2,039 miles
The contact owns a 2015 Nissan Murano. The contact stated that there was a glare from the air conditioner vent to the dashboard, that was reflected to the side-view mirrors on the driver's and passenger's side of the vehicle. The vehicle was taken to the dealer but there was no repair available. The contact also stated that there was an abnormal sound coming from the front of the vehicle. The contact stated that the vehicle was taken to the dealer to be diagnosed. The contact was informed that the vehicle was functioning as designed. The manufacturer was made aware of the failure. The approximate failure mileage was 2,039......updated 03/15/16 the consumer stated the noise issue was repaired, throttle body was replaced.

- Forest Hills, MD, USA

problem #1

Feb 202015

Murano

  • 320 miles
Poor hood design near the wipers, the inclination of the hood near the wipers reflects the sunlight directly on to the driver eyes and the intensity is so high that it obstructs vision and could lead to fatal front collision and the driver may not assess the distance of braking before the impact in emergency situations. The first occurrence happened to me while driving between 12:30 pm and 1:30 pm and the most recent occurrence was when driving on I76 turnpike philly to pittsburgh West bound around 3:30 pm to 6:00 pm the sunlight reflection was causing me discomfort in my vision. This can be avoided by adjusting the seat height all the way to the lowest level and I being 6 ft tall was not a problem in driving at this seat positik. Every driver has a comfort zone of seat level and unfortunately my seating position falls where the reflection causes a serious problem. Nissan has to find a workaround on this issue and has to consider it very seriously and take immediate action.

- Dublin, OH, USA

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