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7.6

pretty bad
Typical Repair Cost:
$3,155.00
Average Mileage:
81,515 miles
Total Complaints:
11 complaints

Most Common Solutions:

  1. needed to replace timing chain guide (6 reports)
  2. definately the timing chain tensioners (3 reports)
  3. not sure (1 reports)
  4. replace engine (1 reports)
2004 Nissan Quest engine problems

engine problem

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2004 Nissan Quest Owner Comments

problem #11

Jan 012014

Quest S 3.5L

  • Automatic transmission
  • 69,000 miles

A D V E R T I S E M E N T S

This is horrible. I have very little miles on my minivan and I see so many people complaining about the same problem online. The rattling noise coming from under the hood when you start the van. It will settle down after a minute or so but till then it is really loud. Looks like a nice looking van with an engine from junkyard with that noise. I have very little miles on the van and so many people have complained about the same kind of problem in multiple Nissans. My brother has a same van with the same issue. We are trying to do a class action lawsuit on Nissan if Nissan decides not to do a recall and fix the issue. It's a minivan for gods sake, we take our family and kids in that car.

email address: maxkid123@yahoo.com

- , Chicago, IL, USA

problem #10

Jan 012013

Quest SE V6

  • Automatic transmission
  • 110,000 miles

Engine rattling back now that the van has reached 114000 miles. Definitely proves that the plastic guides for the timing chain only last 100000 miles. This is the same engine used on all V6 Nissan's and all have the same problem. Will not buy another Nissan due to this frequent, common, issue.

- , Leesburg, VA, USA

problem #9

Jun 152005

Quest SE V6

  • Automatic transmission
  • 12,000 miles

Took the van to the Nissan dealer as the engine made a rattling noise at 2,800 RPM. They had never heard this noise, but, advised against driving it.

They contacted the engineering division in TN who also had never heard this. The dealer let the engineers hear the noise over the phone. The next day Nissan authorized the dealer to tear down the engine to determine the cause. As soon as the mechanic saw the plastic timing chains had worn out he new that was the cause. Nissan replaced the timing chain, guides, and sprockets. Thank goodness I had all the oil changes made at the dealer and there was no question as to the oil change frequencies, etc.

The van was at the dealer for a week for these repairs.

- , Leesburg, VA, USA

problem #8

Sep 012012

Quest 3.5L V6

  • Automatic transmission
  • 105,000 miles

A D V E R T I S E M E N T S

Makes a loud rattling noise when first started but it subsides after staying running for a minute.

- , Grandy, NC, USA

problem #7

Jun 182012

Quest

  • Automatic transmission
  • 89,000 miles

We spent all of our savings on this vehicle 9950.00 it came with a 3 month warranty is what we were told. We took it on vacation 2 weeks after buying it. It had a rattle noise but the "dealer" said that was common in Nissans. We drove from Illinois to Georgia once there we took it to get a front end alignment because it was a little shaky, had 2 new tires put on right before we left Illinois. The mechanic in Georgia wouldn't even let us drive it off his lot due to safety concern. Had to have the front lower control arms replaced $800.00 and then said we needed to have it looked at when we got home because of the "rattle". Got home had it looked at and it needed a new tension belt and a/c belt 1600.00 more dollars. And that 3 month warranty was that OR 3000 miles which we weren't told so our trip to Georgia and back plus 2 other small trips put us over the damn warranty!!! Now I read all these terrible reviews of the 2004 Quest! If I had read them before I definitely would not have spent all my money on a Nissan!

- , quincy, IL, USA

problem #6

Sep 152009

Quest LE V6

  • Automatic transmission
  • 48,000 miles

This was an issue when we bought the car used at about 48,000 miles. I had a few rattles that were smaller repairs (muffler rattled due to a busted mount, shocks and struts made noise) but this engine noise was still there. We lived with it till Feb 2012 when the noise was so loud it was scary. This is our main family vehicle and it needs to run well. It was first told to us that it was a crankshaft dampener pulley that was noisy, a $450 fix. When we finally took in in to have that repaired, SURPRISE!, it's not the pulley, it's the timing chain in the engine, a $1400 fix. The dealer was nice and worked the price down to $1200. We still had to save a year to have it done. Luckily, it got very noisy but didn't die on us.

- , Meridian, ID, USA

problem #5

Nov 012010

Quest

  • Automatic transmission
  • 90,663 miles

A D V E R T I S E M E N T S

I bought this Nissan Quest brand new for my wife. It has been a very good vehicle. Over the past few months the engine seems to be knocking or chattering as if low on oil. This is not the case. I have had it looked at by a non Nissan mechanic shop that I trust and have used for years. They "believe" it "might" be a timing chain tensioner problem. Very expensive to fix. I have also done some online research into this and have also heard that it "could" be an injector leaking problem. I didn't know about the Nissan report from 2007 until I read the other posts here on this site. You would think that this many reports of such a common problem, Nissan should issue a recall. I would love to be part of a class action event.Otherwise a GREAT vehicle. Any suggestions are GREATLY appreaciated!

Update from Apr 1, 2011: The Quest noise got even worse as time went by... I took it to Nissan to get their "best guess" on the problem and an estimate. This alone cost me $110.00 They told me it was timing chains... $2,420.00, 3 or the 4 motor mounts... $490.00, $594.00 and $420.00 ($ 1,504.00) NEW serpentine belt... $169.00 and a ton more for a total estimate of $6,464.00 ...And we all know they WILL find more things that MUST be fixed along the way. I know that while they would have it out (the entire engine) they would hit me up for a NEW water pump. But NEVER a word about the timing chain tensioners that I originally thought it would be. I ended up taking it to the local mechanic I mentioned before. It took them a week and it WAS the tensioners after all. They were almost completely gone. Only 2 mounts were busted and their price was $173.00 and $100.92 ($273.92) Anyhow, the entire job was $2,970.37 including the new water pump. Still expensive but far better than Nissan. Runs great now. I'm saving all my reciepts for when they finally do the right thing for their customers and initiate a recall.

- , Las Vegas, Nevada, USA

problem #4

Apr 252010

Quest XE 3.2L V6

  • Automatic transmission
  • 130,000 miles

I had rattling coming from the engine. I would take it in to the repair shop every couple of months. They would investigate, change the oil and the problem would subside. This has been going on for about 18 months. On Sunday, 25 Apr 2010, I was driving and the car just cut off. I rolled to the slow lane, stopped and had it eventually towed to the repair shop. First they said the camshaft sensor had gone bad so they replace that for $550 but it did not fix the problem. They ultimately said it was the timing chain and it would cost $2800 to fix that assuming no additional damage had been done by it failing and that there is a possibility that we would need a new engine. That is where things currently stand. I have since read that Nissan has been aware of this problem for years and issued a service bulletin in 2007 and extended the initial warranty from 36,000 to 60,000 miles. However, I have great issue with Nissan not informing vehicle owners that they were driving a financial disaster in waiting. If there is not a class action, then there should be. I will never buy another Nissan or Infiniti product again! I have a large family and need reliable transportation. I don't need a company that cares so little about its customers or budget bombs.

- , Haymarket, VA, USA

problem #3

Mar 162010

Quest

  • Automatic transmission
  • 120,000 miles

I own a 2004 Nissan Quest and it has 'rattled' for quite some time. Everytime I took it to the Nissan dealership for oil change, etc., they noted the sound but "had no idea" what it could be. At one point they did test the transmission & then proceeded to tell me "it could be the engine but that's another diagnostic test - have you thought about just getting a new car?"

Never ONCE did they suggest it could be a loose timing chain tensor despite there being (which I only recently learned about) a 2007 Service Bulletin for this defect in several Nissan makes/models. It wasn't until recently, when the noise got very loud, that another shop remarked that it was likely a loose timing chain tensor and the rattle was the timing chain more or less vibrating against the engine. I took the vehicle back to Nissan and this time they performed the diagnostic test (still no mention of the service bulletin, I had to provide them a copy). They confirmed the loose timing chain and quoted me $2200 repair. I called today to see if my vehicle was ready to pick up and they informed me that the "engine is falling apart" - there are chunks of metal inside the engine b/c the loose chain has caused so much internal damage. Now they are quoting me $6000+ for a new engine?!?

I have asked Nissan to work with me on the price because, had the referred to the service bulletin on previous visits (rather than telling me "I have no idea" what the sound is) this could've been solved. It may have still cost me $2200 to repair the loose tensors but I wouldn't be out of an engine & perhaps out of vehicle.

I am curious as to whether or not there is a class action lawsuit for this issue - I've found SEVERAL complaints across the web & two weeks ago I was at my local grocery store & a man asked me "do you know why your car is making that noise" and when I explained the possible loose timing chain tensor and my recent discovery of the service bulletin he remarked "my vehicle is making the same noise" (I looked and he had a Nissan Quest as well).

Any input you can provide is appreciated. Thank you for your time,

Jessica "As you slide down the bannister of life, may the splinters never point the wrong way." - Irish Proverb

- , Mt. View, HI, USA

problem #2

Nov 072008

Quest SL 3.5L

  • Automatic transmission
  • 59,000 miles

I brought my car to Nissan at 59,000 miles (before my warranty expired) complaining of a rattling in the engine. They replaced the heat shields and told me it was most likely the problem. The next day I called them back with the same complaint and told them about the timing chain (my step-father is a mechanic and knew of this problem). They said that was a huge job and they couldn't do it because they didn't hear the noise. Fast forward to 63,000 miles and my car is running rough and making noise. We take it back and NOW they want to fix the timing chain and charge me $2000. On top of a sensor they replaced for $450!!! We called the Nissan Corp and they refused to pay for it because they claim "there's no proof it was the same problem I originally brought it in for." Needless to say we're still fighting but the car is undrivable and sitting in the dealer lot.

- , Somerset, NJ, USA

problem #1

Feb 092008

Quest SL

  • Automatic transmission
  • 64,000 miles

The timing chain assembly has plastic guides. One of the guides broke (we heard a constant rattling noise when the engine ran). It turns out that to fix the plastic piece, the entire engine had to be disassembled, costing over $2000!. Beware that our mechanic warned that this is being reported with this engine (and with Altima engines as well), and that the same labor intensive work will need to be performed to fix things like the the water pump. Nissan has extended the warranty on this model from the standard 36,000 to 60,000 miles because of a slew of other problems (first year model). Of course, this happened 4000 miles after the warranty expired.

- , Albuquerque, NM, USA

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