On March 26th 2016, at 2:31pm, I sat in the vehicle, turned the vehicle on and put it in the drive gear. While my foot was still on the brake, the vehicle started to roll forward. I immediately checked whether the gear was in fact in the drive mode, and both the dashboard and gear box symbols confirmed. I tried to step on the breaks, but the breaks seemed to already be depressed all the way down and locked in that position. I had no control over braking capabilities. After seeing that I had no control over its rolling motion, I quickly depressed the emergency brake. The vehicle finally came to a complete stop. Then I turned the vehicle ignition off. I was prompted to put the vehicle in park mode. I shifted the gear to park and attempted to restart the vehicle. While trying to restart it, the vehicle's break was still completely depressed, although I tried to depress it further with my foot and snap it back to its original position. After a couple of attempts of continuing this action, the brakes finally seemed to unlock and released back into its original position. I had regained control over the braking capabilities of the vehicle. Next, I released the emergency break and put the vehicle in the drive gear once again. I was able to drive the vehicle appropriately thereafter.

- Houston, TX, USA