This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Heating system blows cold air on drivers side. Vehicle taken to mechanic system flushed and blend door actuator replaced, problem still persists. The prevalence of this issue is well-documented in online forums and consumer complaint websites, suggesting that it is not an isolated incident but rather a known and widespread problem affecting a significant number of Nissan Rogue vehicles, especially those made in Korea. Nissan should issue a recall for this issue given the potential safety implications, especially in cold climates where the proper functioning of the heater is essential for defrosting and maintaining clear visibility.
Unknown, car not available for inspection. The car spontaneously caught fire and exploded while it was being driven in a public parking lot. Unknown. There were no warning lamps or indicators the entire duration of the car catching on fire and exploding.
The driver side heat blows cold air and won't defrost properly not to mention I am old and can't survive the winters without heat. I live in upstate NY where we get tons of snow, white out conditions etc etc. Our first snowfall was 11/1/23 yesterday and I was wiping my window because I couldn't see anything and had an emergency that I had to go to and went in the other lane because I couldn't see. Thankfully I realized at the last second by looking out my drivers side window. I looked this up and there was another complaint about the same thing and the reported cost was $3300 which I don't have because we live paycheck to paycheck. I love my Nissan Rogue and was going to continue buying Nissan vehicles until this happened and now I'm scared to death to even drive it. I will not purchase another one if this can't be fixed. I will probably end up trading it in. I can't afford to fix it or drive it since I don't want to crash.
As part of NHTSA Campaign Number 23V093000, Nissan provided an interim remedy by inserting a fastener into the key slot of the jackknife key on July 21, 2023. After this interim remedy, key blade could not be folded back into the key fob. Another notice was received from Nissan recently which stated that they have a permanent remedy for this which is to insert a spacer into the key slot. As with the interim remedy, the permanent remedy will also prevent the key blade from being folded back into the key fob. In addition, the letter from Nissan states that any keys that are not repaired will be deactivated. Carrying a key with an open key blade in the pant pocket is causing skin irritation and there is a possibility of injury as well. If I decide to get the keys repaired as required by Nissan, then it I have to deal with the skin irritation and possibility of injury. If I decide to not get the keys repaired, then Nissan will deactivate my keys effectively locking me out of own car that is fully paid off.
This has been happening for about 2 years now. When I come to stops such as stop signs, red lights, or intersections when I go to accelerate it has a major delay which has been very scary especially at intersections and sometimes afterwards the rpm shoots up but car is not accelerating. I brought to dealership and they said no codes are coming up so they didn't know. I feel like I could die in this car someday.
- Lyman, ME, USA
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There was a voluntary recall of 2014-2016 Rogue rear lift gate stay. The local Nissan dealership and Nissan both noted my 2015 Rogue was not included in the recall even though my rear lift is also broken and manufactured in the same time frame. The rear lift does not stay up making use of the trunk very dangerous. It has the potential to cause a head or other bodily injury. There were and are no warning lights indicating it is broken. The issue first occurred a few weeks ago and I have been trying to get it fixed since. The issue was confirmed yesterday by an independent service center.
I was getting ready to load groceries in the back of my 2015 Nissan Rogue as I have done many times and lifted the lift gate. I let go because the gate always stays up on it's own but this time it came crashing back down with major force and hit me in the head. I was stunned to say the least and have a huge lump on my head. The lift gate is not staying up now. This model only opens from the lift gate release on the door (not on the key Fob). I am hurt but this could have been so much worse. I saw a recall # online for this issue - recall # 16V219000, but was told there isn't a recall of this type on my vehicle.
Air bag light will not go out. Had it -??repaired-?? twice by Nissan dealership in past 2 years. Light again on and will not go out. I saw a couple of recalls pertaining to air bag sensors (16V911000, 16V244000, 22V024000) but was told these do not apply to my VIN. Also, since August 1, 2023, the rear hatch back door will not stay up and came down unexpectedly on my head. I saw there was a recall for my year car for the hatch issue (recall #16V219000) and notified Nissan on 8/8 but I was told my VIN is not part of that recall either. This hatch is a very real hazard as it will not stay up for loading and unloading items. I feel both of the air bag light and the hatch pose ongoing hazards if not remedied. Having these two items addressed and repaired at Nissan-??s expense is desirable since my vehicle is within the recall years and is exhibiting the issues noted in the recalls. Your helping in getting this to Nissan-??s attention would be greatly appreciated. Thank you.
My sunroof gets clogged and the water back up onto the sunroof frame. The sunroof seal is fine, but the water on the frame is not fine. When you move the car sometimes the water spills out on the driver and/or passenger. There are significant water marks on my car ceiling from the water standing. My passenger side floor and rear passenger side floor are both wet and hard to get dried from the water leak.
I tried to update the Navigation SD card on this 2015 Nissan Rogue through the official website (www.Navigation.com) and am told that due to technical issues this vehicles navigation cannot be updated. I feel that this is a safety issue as these maps are at least 8 years old and if followed in unknown areas can lead to accidents. Would like to see this resolved by forcing Nissan to address this problem.
I was driving at approximately 25mph in a subdivision and my car turned off. I pulled over immediately to try to crank it but it would not crank. I noticed smoke coming from the engine so I exited the vehicle with my child. The smoke got way worse within a few minutes and then the front engine was engulfed in flames.
I first started noticing this transmission acceleration problem about a year ago when my vehicle has been in stop-and-go traffic for at least 30 minutes or more, the transmission feels like it is going to stall. Pressing on the gas won-??t accelerate the vehicle or it is very slow to start moving no matter how hard the gas pedal is pressed. The rpm speeds to 4-5 x1000 but the transmission gear feels stuck at 40mph max. Usually I have noticed that if I am able to pull over and stop the car for a few minutes, I can restart the car engine and didn-??t-??t see signs of the problem again. My husband believes it-??s a transmission and gear shift problem that once the Rogue has been in stop-and-go traffic the system isn-??t shifting gears correctly. It put myself and my husband at risk since we took the vehicle on a road trip, my husband finally witnessed this happening. It usually only happened to me when I-??m coming home sitting in traffic. When I got off the freeway to surface streets, being stuck at stoplights or stop signs had this issue occur a couple of times. I took my vehicle to my local Nissan dealer for inspection but the tech. said they couldn-??t mimic/reproduce the problem/issue I was reporting. No other inspection has been made. And no warning lights came on during the problem the few times it has happened. The engine was really loud this most recent time because I was unable to stop and pullover right away. I am open to having my vehicle inspected further for this issue.
I started noticing about 1.5 years ago that the HVAC system was not working properly. The driver's side will not heat or cool properly. I researched this issue online and NUMEROUS Nissan Rogue owners between 2014-2018 all experienced the same issue. A few posted fixes and I tried all of them but none worked. I should mention I bought this 2015 Nissan Rogue in 2020 and it only had 26,000 miles. It still only has about 42,000 miles. Nissan Consumer Affairs told me to get a diagnosis from a Nissan dealership - the fix is a complete replacement of the HVAC system at the cost of $3000 which I don't have. Nissan Consumer Affairs refused to compensate for any part of the fix. At first I though well, I can deal with it and just use blankets to keep warm in the winter. The dangerous situation happened when I was driving during a recent California rain storm (which we hadn't had in a few years). I was on the freeway when the front windshield fogged up and since the HVAC controls the defrosting ability the car was unable to defrost the front windshield. I suddenly had 0 visibility while driving on the freeway and I almost crashed! I had to very carefully pull all the way over without the ability to see. I told Nissan Consumer Affairs about this and they still refuse to deal with the situation. It's a very common problem (if you research it online) and should be part of a Nissan recall before someone dies in a crash.
Front passenger seat airbag sensors failed. Airbag light continues to stay on. Dealer rest and sensors failed again several days later. Dealer estimated $6,000+ for repair.
My horn stopped working and my airbag light came on. Now I don-€™t know if my airbag is going to randomly deploy. The dealership wants more than $600 to fix this faulty part and there are several forums suggesting that this is a known problem. How can a single mother keep herself and her teen driver-€™s safe while driving this car?
The heat does not work. I live in Illinois and the heater/defrost is essential for safely operating the vehicle. With no defrost, my visibility is impaired and it is not safe to drive. When we had our first cold snap a few weeks ago (Nov 2022) I turned on the heater but only cold air blew out. If I had needed to defrost the windows it would not have worked and I would not have felt safe driving. The Nissan service department said it is the heater core case/HVAC and needs to be completely replaced. This is a factory defect and Nissan should issue a recall. There have been several complaints about this problem.
No heating on drivers side. During winter cannot clear windshield for driving. Consider this a safety hazard as we cannot see clearly enough when driving vehicle in inclement or cold weather. Took to mechanic who advised it was a -€œbend door actuator-€ that needed replacement. Once he got involved, it turns out to be a stripped plastic gear in the heater box. To replace the heater box, the entire dashboard has to be removed which is unheard of on a 2015 car that has not hit 60k in miles. Bought this new, and car has been garaged and properly maintained since purchase.
The spindles (Nissan's word) that control the tailgate fail without warning. when the tailgate is opened from outside or inside it opens all the way but when I step up to the car's rear compartment, the tailgate came down on my head. I took it to the dealership and they told me that the spindles were on back order. That indicates to me that the problem is widespread,
heat box malfunction it blows cold air from the driver's side and hot from the passenger side I have difficulty seeing in the rain and snow does not defrost the windshield I have had this problem since I bought the car me and my brother and we purchased two identical 2015 Nissan Rogue at the same time and the same dealer.
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- Sandy, UT, USA