This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hello: We bought the vehicle in 2021. After a few months, we noticed that the vehicle braked itself: meaning it auto-braked while driving at 25mph on the road. We took the vehicle to the dealer for repair. They said, "the vehicle was absolutely fine and perhaps something in the way of the vehicle triggered braking". I, the driver replied, I didn't have any vehicles either in front of or behind me. And besides, I understand the "safety features" and functionalities. Yet, they gave me the vehicle without repair. After a few months, same thing happened: the vehicle auto-braked or braked itself without me the driver putting my foot on the brakes. This time I also called the company's consumer affairs who said they'd help. The consumer affairs worked with the dealer. The dealer now said, "yes the vehicle indeed had auto-braking issues and it could be fixed, and that they'll fix it". So, I, now assured that the vehicle was a 100% fine when it came to auto-braking had been driving the vehicle until today April 16th, 2024, when while driving out on the city in 25mph the vehicle auto-braked again! I emailed the dealer and also called the company's consumer affairs (at their headquarters) to keep them in the loop today, and expect to hear back from them. In this instance, (3rd in 2-3 years), I'm not sure whether the dealer will brush aside the problem as "nothing" as in the first instance, or purport to "fix the issue" without actually fixing it, as in the second instance. At any rate, it came down to a "matter of principle": meaning since I'm not sure if the vehicle's intrinsic defect will be "resolved completely ever", I have to report it to "governing authorities". I hope you will take it from here and do the needful. Thank you in advance for your support.
The rear windshield of my car blew out overnight. Police came and determined there was no vandalism, it blew out. My car had been parked for at least 12 hours, with no shifts in temperature. Upon doing a google search and speaking to people on message boards, it seems this is quite a common issue on this car, with the damage presenting in the exact same way. Two holes on either side of the windshield with everything else shattered. Thankfully I wasn't driving at the time, but I did speak to one person who was. I attempted to speak with Nissan but they told me it was not under warranty and basically not their problem. No warning indicators or anything else that would have warned of issue.
There has been a keyfob recall for this vehicle for at least a year with no final remedy in sight. The company's website shows the recall with a "final remedy" and the company also stated this to me over the phone, but the NHTSB site says it is not final. Can you push the company to finalize the recall remedy?
I purchase the vehicle at 58,000 or so miles, used at a dealership. The next day I returned the vehicle because while driving out of town, the vehicle said: Warning, Warning -- This vehicle is not safe to drive. Some components may not operator correctly. Do Not Drive this vehicle. This happens when you're on the highway above 50 miles per hour. There was a smoke smell also inside the car and outside. Dealership said it was the breaks and kept the car 45 minutes to repair the breaks. They said this vehicle was never in an accident and past MD Inspection but the last page said, vehicle failed. They never explained why it failed inspection the first time. The dealership cannot fix it and ignores me mostly. they said its a sensor issue, a settings feature issue and to bring in the vehicle to reset the settings. the dealership said in so many unspoken words, its your problem. Ive had the vehicle about 2 weeks now.
The power assisted rear hatch on my Nissan Rogue on occasion will open to the fullest height then suddenly close again with out any warning. When the hatch comes down, there is no electrical power to re-operate this hatch and is very heavy, dead weight and traps you under the hatch, or smack me in the head depending on my body location at time of closing.. It is hard for me as an adult to re-open the powerless hatch, but it is very troublesome to think about what would happen to a small child if trapped under the hatch. I bought this car used and returned to the dealer on 06/26/23 to report this problem and to have it repaired. Needlessly, the problem still exist. This problem as happened over twenty times and there is no set pattern as to when it will happen. The dealer I purchased this car from is Tri-Cities Nissan 2526 Bristol Hwy Johnson City, TN 37601 (423-952-1953) I am reporting this problem because it is a major safety concern for a small child or weakened senior citizen.
- Kingsport, TN, USA
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The trunk will open and as you are putting stuff in the trunk it will automatically start shutting and does not stop even though you are under it. Very dangerous. You have to quickly get out of the way. I don't know exactly when it started but it's been awhile.
The sunroof is and side of the front window leak and caused the electrical system to fault. It happened in my 2017 rogue and again in my 2020. I have had it fixed twice and it still does it. They say it-??s from dirt but as soon as they ran diagnostics and cleaned it out it leaks again. I have photos and documentation of both visits to the dealership and pics of the leaking.
My wife has been feeling ill after being in our 2020 Nissan Rogue over the past year. We had noticed a very bad smell when it was first started about 7 months after owning it. It was purchased new with only 4 miles on it. The milage now is just under 14k We did some research and found out that we should look at the cabin air filter. When we removed it we found it to be covered with Black Mold. I replaced it and about 3 months later we were having the same issue. We had wrote to the Corporate office and CEO our letter and case was given to Madison an Executive Specialist our case number is Case #45577085 and her direct number is 615-725-7752 we were asked to meet with Paul Smith at Crown Nissan Greenville SC which we did. We also met with Ryan Baughman the Serice Director. They want to replace the entire system even though they did not see any obvious issues. That date has not been confirmed as the parts were not available at that time. The problem is that my wife is unable to be in her new car for any extended amount to time. I worry that Nissan is at one point going to tell us there in nothing more they can or will do. at age 68 we have never had any issue like this in all the vehicles that we have owned in Year Past. They suggested that once the new systems is installed that they would install a Carbon Filter. After a considerable amount to research we are not the only ones with this type of issue, but beyond that the bottom line is my wife feels ill after a short time inside this car which was bought for her. Any help would be greatly appreciated
While driving on a very busy highway, the hood of my 2020 Nissan Rogue opened without warning and smashed on my windshield. I stopped on the side of the road and thank God I was able to close it and was able to drive it home.
Pulling into Parking space at the Mall...went to brake and husband's foot got caught under brake pedal between gas pedal and brake. not able to release his foot to get on brake pedal car would not stop, put car into park did not stop we hit the car in front. This is the second Accident because of this issue....
Front right tire it feels like the ABS system is locking the tire when traveling on the FWY approximately between 60-65 miles per hour and it makes the car slowdown and pull to the right and then it goes back to normal. It has happened 2 times 9/15/21 and 9/30/21 Very scary situation.
I was driving approximately 40 mph on a road that was unoccupied by anybody else and the light started flashing and my brakes locked up in the middle of the road for about 3 seconds and then released. I reported it to the Nissan dealership they claimed that there was nothing wrong. I went back to the Nissan dealership after contacting Nissan corporation and they told me that there was a sensor that they had to replace but after they replaced said sensor my rear sonar doesn't work so I believe they just disconnected something and then the dealership took back the paperwork claiming that they were going to do more research on the issue.
The forward collision warning light keeps blinking on and off and according to fred anderson nissian of asheville they said after the 3rd time in the shop that the light blinking is normal. I have the service record where they said that.
While driving my car stops without prompt. It goes into N with out me touching the shift. This has happened twice while driving and the car just stopped, looking down to see what happened the car is in N. I am afraid this might happen while I am driving on
Three separate incidents have happened since leasing this car on Sunday evening on November 1, 2020. The first 2 happened shortly after I left the supermarket, I was pulling out of a parking spot & checked all my mirrors and windows prior to pulling out when I felt in gut that something wasn't right, I covered my brakes while slowly pulling out and asked my son to check out on the right side of the vehicle and there had been a child inches away from my car and I did not see nor was alerted by the vehicle. The second, incident happened when I returned home with the groceries and my children were exiting the vehicle with the groceries, my son then came back to check to see if I needed something else carried upstairs and I did not see my son as I began pulling off, my son children both yelled in voices of distress..mom! stop!!! I said, what happened, he said you almost ran me over. Again, the vehicle failed to alert me that someone was in an area that I couldn't see. I couldn't live with myself if I caused bodily injury to my son that could potentially cause grave danger, loss of a limb or death. The third incident happened on Wednesday, November 4, 2020 at approximately 2:46pm, I had been driving cautiously as I do adhering to the speed limit, I noticed a bicyclist pedaling along his way, it seems as if we were heading towards the same direction so I proceeded to drive cautiously as I was approaching an intersection to make a left, I checked all three mirrors and even looked back didn't see him so I began to make a left as I was turning left I could see him in my peripheral vision approaching the cross walk. I immediately stopped my vehicle giving him the right way and thanking god that I did not hit him. Again, my vehicle did not alert me that he was anywhere near my car meanwhile he was extremely close,
While driving on 10/12/2020 and again on 10/17/2020, the vehicle unexpectedly braked to a complete stop without warning. The front end collision warning lit up on the dashboard indicating that the front end collision sensor was activated. There were no vehicles or objects in front of the vehicle during either incident on the straight highway. Since the vehicle was on the highway (55 mph), it caused the drivers body to be pushed forward onto the seatbelt. The driver experienced significant discomfort after each event. Luckily there were no vehicles behind me as the Rogue came to a complete stop. After the vehicle stopped, the front collision light went out and the vehicle was able to be driven as normal.
While driving on 10/12/2020 and again on 10/17/2020, the vehicle unexpectedly braked to a complete stop without warning. The front end collision warning lit up on the dashboard indicating that the front end collision sensor was activated. There were no vehicles or objects in front of the vehicle during either incident on the straight highway. Since the vehicle was on the highway (55 mph), it caused the drivers body to be pushed forward onto the seatbelt. The driver experienced significant discomfort after each event. Luckily there were no vehicles behind me as the Rogue came to a complete stop. After the vehicle stopped, the front collision light went out and the vehicle was able to be driven as normal.
Nissan has replaced the digital speedometer with average speed. The analog speedometer is to the right. This makes driving the vehicle dangerous because you need to train yourself to look to the right to know the speed. When I first drove the vehicle it was on average speed which was read 21 miles per hour. I was actually doing 70 miles per hour. This can be easily corrected with a computer up date. I was total I could pay for an update. Why should I have to pay to know how fast I am going. This should be standard on all vehicles if the analog speedometer is not in the center.
The front collision warning sign flashes while driving. This only occurs on cold mornings. I have taken my vehicle to the dealership's service center and the technician told me that the flashing is caused by condensation. This is an issue that needs to be addressed as soon as possible.
A D V E R T I S E M E N T S
- Harrisburg, PA, USA