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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
16,197 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Nissan Sentra seat belts / air bags problems

seat belts / air bags problem

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2013 Nissan Sentra Owner Comments (Page 1 of 3)

problem #53

Jun 222016

Sentra

  • miles

A D V E R T I S E M E N T S

NHTSA recall number: 16V-242 I went to my local Nissan dealership (9010 liberia avenue manassas, VA20110) on 6/22/2016 to have the recall done by appointment but they could not perform the service as they did not have the necessary part. I was instructed to await a new email appointment but despite multiple phone calls and emails, I can't seem to get anyone to respond. I went back physically today at 9.15am 11/2/2016 but again I was told the necessary parts are not available. I don't know if they want to wait till somebody actually dies to take care of the recall. Do help.

- Manassas, VA, USA

problem #52

Sep 232016

Sentra

  • 71,000 miles
Was a recall on passenger airbag sensor and I had that done but sometimes the light staying on when someone in the seat. And yes theyre over 100 lbs. I have taken pictures but the dealership will not look at them.

- Reading, PA, USA

problem #51

Jul 142016

Sentra

  • miles
I received a postcard from Nissan about the recall. I've called the dealership to make an appointment to be fixed but dealership informed me they have not received parts from Nissan and will not receive until August. I am extremely upset due to a road trip I have to do soon with my son. I believe this is unacceptable and placing my passenger at risk due to the neglect on Nissan's part. I hope this is fixed as soon as possible. I feel Nissan should extend a rental to those who are traveling free of charge until they rectify this issue.

- Atasadero, CA, USA

problem #50

May 272016

Sentra

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2013 Nissan Sentra. The contact received notification of NHTSA campaign number: 16V242000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Abington, PA, USA

problem #49

Jun 182016

Sentra

  • 135,000 miles
Weston Nissan Volvo / to whom it may concern in December 2013, I bought a 2013 Nissan Sentra, from your dealer services weston Nissan. So far, I received forever the services from your specialized department, maintenance required by your people in the same place where it was purchased. A few days ago, the vehicle presented a fault according to reports by the mechanic of weston Nissan; corresponds to a failure of transmission. That person notified me that the transmission (powertrain) is damaged and have to be replaced at a cost of $ 4000. This transmission was damages because proper maintenance was not performed, as reported by the mechanic. Now, as can this be possible?, if the car constantly carry to service according to the warranty and maintenance requirements upon miles. And in the service record, you can see that there is no service for this part. Nissan should stand behind their transmission product, reputation and do what is right for all consumers who experience a traumatic and costly situation due to the poor quality and failed transmission. Nissan decline to take any responsibility. Also, IżM very disappointed because in that short time the car suffered air conditioning problems, replacement gas pump, air bag problems (many times) and more recently serious transmission problem. In my car's service record, there is no evidence of changing air filters and other important car's parts, which gives serious doubts about your service's quality. Personally, replace the air filter was never changed. I think there is no reason, if there is been a properly service, to have all this issues with my car. Best regards, NHTSA recall 14V-138

- Weston, FL, USA

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problem #48

Jun 242016

Sentra

  • 78,058 miles
I received a recall notification regarding the front passenger seat occupant classification system(OCS) software defect requiring reprogramming to detect a passenger in order to deploy the airbag in the event of an accident, and the child restraint system(crs), in particular the seat belt bracket deformity also in the front passenger seat requiring reinforcement. On 6/24/16 I took it to a local Nissan dealer which informed me that they could not complete the recall because they did not have the required part, therefore it would have to be ordered. As a result my appointment has been set for 1 month later. I checked with another Nissan dealer closer to where I work and they also confirmed that there was no eta on when the part would be available but would place me on a waiting list and contact me when it became available.

- Greensboro, NC, USA

problem #47

Jun 022013

Sentra

  • 600 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Nissan Sentra. While driving with an occupant in the front passenger seat, the seat belt and air bag warning lights illuminated. Also, when the seat belt was fastened, the warning lights remained illuminated. The vehicle was taken to the dealer six times for the failure. The mechanic stated that the sensors could not detect that the contact's wife was in the vehicle because she weighed 110 lbs. The contact felt that the vehicle was unsafe to drive. The failure mileage was 600.

- Clifton, NJ, USA

problem #46

Jun 182016

Sentra

  • 56,776 miles
The contact owns a 2013 Nissan Sentra. The contact received notification of NHTSA campaign number: 16V242000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 56,776. Parts distribution disconnect.

- Sachse, TX, USA

problem #45

Jun 152016

Sentra

  • miles
The contact owns a 2013 Nissan Sentra. The contact received notification of NHTSA campaign number: 16V242000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Bogota, NJ, USA

problem #44

Mar 092016

Sentra

  • 59,625 miles
When the car sped sometimes begins to vibrate this does at startup until 15 miles and then the car works normally. It is as if in this situation start to happen. By putting the car in neutral does not have this problem.

- Washington, DC, USA

problem #43

Dec 212015

Sentra

  • 25,853 miles

A D V E R T I S E M E N T S

The contact owned a 2013 Nissan Sentra. While the contact's son was driving approximately 30 mph, the brake pedal extended to the floorboard when it was depressed. As a result, the contact's vehicle crashed into the rear of the preceding vehicle. The air bags did not deploy and there was no warning indicator. The driver sustained minor cuts that did not require medical attention. A police report was filed. Both vehicles were towed to a tow yard. The manufacturer was not made aware of the failure. The failure mileage was 25,853.

- Emmaus, PA, USA

problem #42

Oct 012015

Sentra

  • 42,000 miles
I recently took my 2013 Nissan Sentra to the dealership for a recall update where the vehicle didn't recognize the passenger seat was occupied by an adult and as a result the passenger airbag was turned off. Well, even after the system update I keep having the same problem. The system still doesn't recognize when my mom (150 pounds) is a passenger and even less when my 120 pound sister is with me. This is frustrating and scary because soon my daughter will reach the age where she would be able to ride on the passenger seat. I feel like after investing a considerable amount of money on such an essential asset the least I can do is expect for it to be safe for my family and myself.

- Las Vegas, NV, USA

problem #41

Dec 142015

Sentra

  • miles
The passenger airbag light stays on, we've taken the car to Nissan numerous times for repair all within warranty period and still hasn't been fixed. My most recent experience was with a regional Consumer Affairs agent named ivan who told me "we've washed our hands of it and won't help you anymore". a technician at don williamson Nissan in jacksonville North Carolina told my wife as she picked the car up the last time from the service center that the airbag won't deploy with an adult in the seat because something called the OCS was programmed wrong. I won't disclose his name since he was helpful in informing us of the issue. I asked an agent on the phone just seconds ago if im suppose to wait until we have an accident and someone gets injured before they do anything about this and she replied, " I guess".

- Beulaville, NC, USA

problem #40

Oct 032015

Sentra

  • 80,000 miles
The contact owns a 2013 Nissan Sentra. While driving 50-65 mph, the steering column separated from the vehicle and the air bags disengaged independently. In addition, the vehicle started and the doors locked independently, the vehicle stalled, and the air bags disengaged independently. Prior to the additional failures, the vehicle was remedied under Nissan's cvt consumer satisfaction program recall. The vehicle was taken to the dealer where it was diagnosed that the spiral cable fractured and the transmission was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was approximately 80,000.

- Lincolnton, NC, USA

problem #39

Sep 252015

Sentra

  • miles
Owner was in a crash on a city road traveling about 30 mph where she T boned another car. Neither of the airbags deployed.

- Bellbrook, OH, USA

problem #38

Jan 152014

Sentra

  • 5,000 miles
I have dropped my friend and even after that passenger airbag was on. There is no airbag warning if the passenger does not wear seat belt. Not sure if that is the missing feature in the car. Nissan dealer says that car does not have a feature to warn if passenger does not wear seat belt.

- San Jose, CA, USA

problem #37

Jun 192014

Sentra

  • 3,000 miles
The contact owns a 2013 Nissan Sentra. While starting the vehicle, the passenger side air bag warning light illuminated with an occupant present. The failure occurred only after the vehicle was serviced under the NHTSA campaign number: 14V138000 (air bags, electrical system). The vehicle was taken back to the dealer four times but they were unable to determine the failure. The manufacturer was notified of the failure. The approximate failure mileage was 3,000.

- Bayside, NY, USA

problem #36

May 012013

Sentra 4-cyl

  • 2,000 miles
Recalled at 3/16/2014 : for airbag persistent airbag light on indicated passenger front seat airbag off since I bought this new car at alhambra Nissan in Jan 2013. Continue to have this issue after few months I purchased it. Multiple time I have brought this car to dealership to repair, car fail to be repaired. Fair to repaired even after recall at 3/16/2014. Still having the same issue now.

- San Gabriel, CA, USA

problem #35

Jan 082015

Sentra 4-cyl

  • 13,500 miles
2013 Nissan Sentra air bags:frontal the airbags in the car would turn off when my friend sat in the passenger seat. This happened multiple times. There has been a previous recall and the Nissan service center had my software updated then. I am still having issues.

- Livermore, CA, USA

problem #34

Feb 032014

Sentra

  • 10,150 miles
The contact owns a 2013 Nissan Sentra. The contact stated that when an adult occupant that weighed less than 100 lbs was seated in the front passenger seat, the air bag warning light remained illuminated. The vehicle was taken to the dealer, who diagnosed that there was a loose harness. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 10,150.

- Springfield , OH, USA

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