This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Nissan Sentra. The contact stated while driving 10 MPH, the vehicle lost power steering functionality without warning, causing the steering wheel to become stiff. The vehicle then crashed into another vehicle. No one was injured. A police report was filed. The vehicle was towed to the dealer and the mechanic stated that the axle had fractured causing the failure. the axle was replaced; however, the failure reoccurred. The manufacturer was not contacted. The approximate failure mileage was 25,000.
The contact owns a 2021 Nissan Sentra. The contact stated that while his daughter was driving in a parking lot and turning the steering wheel, there was a popping sound coming from the vehicle. The contact stated that the tie rod had fractured. There were no warning lights illuminated. The vehicle was towed to the local dealer who stated that the failure was due to off-road driving. The vehicle was not diagnosed or repaired. The insurance company adjuster stated there was no damage to the vehicle. The contact stated that the failure was related to NHTSA Campaign Number: 21V461000 (Steering). The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 23,000.
- Mc Leansville, NC, USA
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- Union City, NJ, USA