Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
7 / 0
Average Mileage:
46,644 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Toyota Matrix seat belts / air bags problems

seat belts / air bags problem

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2003 Toyota Matrix Owner Comments (Page 1 of 4)

problem #69

Oct 162016

Matrix

  • 275,000 miles

A D V E R T I S E M E N T S

The contact owns a 2003 Toyota Matrix. The contact stated that the vehicle was included in a recall for the air bags and was repaired. The contact stated that the air bag warning indicator illuminated. The dealer was informed of the failure. The manufacturer was made aware of the failure and opened a case regarding the failure. The NHTSA campaign number was unknown. The approximate failure mileage was 275,000.

- Simi Valley, CA, USA

problem #68

May 122014

Matrix

  • miles
Takata recall. The contact owns a 2003 Toyota Corolla matrix. The contact received notification of NHTSA campaign numbers: 15V043000 and 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Elliottsburg, PA, USA

problem #67

Sep 102015

Matrix

  • miles
Takata recall: Many times over the past 2 1/2 years we have called Toyota of terre haute about performing this recall. Each time we get an excuse; the last time they claimed to have one of the parts necessary but not the other. They promised to call us back with and update and solution. That was last fall. (approx )

- Terre Haute, IN, USA

problem #66

Jan 272015

Matrix

  • miles

A D V E R T I S E M E N T S

The contact owns a 2003 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V043000 (air bags) and 15V285000 (air bags); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

- Topeka, KS, USA

problem #65

Feb 012016

Matrix

  • miles
2003 Toyota Matrix. Consumer writes in regards to installation of airbag part issues. The consumer stated even though the dealer had the part, the couldn't install it. The consumer did not go any further in detail.

- Rhinelander, WI, USA

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problem #64

Jan 272015

Matrix

  • 95,000 miles
Takata recall is taking way too long to complete. It has been almost one year, and my Toyota dealer still does not have the necessary parts to complete this recall. Something is wrong. It should not take this long. I think they are stalling and hoping that everyone with a 2003 model year car, sells it. As I understand it, this is a serious problem. They should be made to produce these parts, even if it means working 24 hour shifts until they have sufficient parts.

- Fall River, MA, USA

problem #63

Jan 272015

Matrix

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2003 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V043000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Woodstock, GA, USA

problem #62

Oct 172015

Matrix

  • miles
Takata recall. The contact owns a 2003 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 13V209000 (air bags), 15V043000 (air bags) and 15V285000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

- Peoria, AZ, USA

problem #61

Nov 062015

Matrix

  • 200,000 miles
The contact owns a 2003 Toyota Corolla matrix. While driving approximately 40 mph, the front driver and passenger air bags deployed inadvertently and fractured the windshield. The contact suffered injuries to the chest, which required medical attention. The contact also stated that the notice for NHTSA campaign number: 15V286000 (air bags) was received in early 2014; however, the dealer stated that the part was not available for repair. The manufacturer was not notified. A police report was filed. The vehicle was towed to the contact's residence. The approximate failure mileage was 200,000.

- Westwego, LA, USA

problem #60

Oct 312015

Matrix

  • 130,000 miles
Side airbag did not deploy in a side impact collision while moving.

- Chaska, MN, USA

problem #59

Jun 012014

Matrix

  • miles

A D V E R T I S E M E N T S

The contact owns a 2003 Toyota Matrix. The contact stated that the recall notice for NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags). After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Parts distribution disconnect.

- Bethesda, MD, USA

problem #58

Oct 202015

Matrix

  • 154,000 miles
The contact owns a 2003 Toyota Matrix. While driving 45 mph, a tire detached from a commercial vehicle, struck the contacts vehicle, and caused a crash. The contact stated that the air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was driven to the contact's residence. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The VIN was invalid. The failure mileage was 154,000.

- Jeffersonville, IN, USA

problem #57

Oct 072014

Matrix

  • miles
The contact owns a 2003 Toyota Matrix. The contact stated that the air bag warning indicator illuminated continuously. The contact received notification of NHTSA campaign numbers: 15V043000 (air bags) and 15V285000 (air bags); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The failure mileage was unknown.

- Cleveland, OH, USA

problem #56

Sep 022015

Matrix

  • miles
The contact owns a 2003 Toyota Matrix. The contact received notification NHTSA campaign number: 15V043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Ormond Beach, FL, USA

problem #55

May 152015

Matrix 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2003 Toyota Matrix. The contact received notification NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Updated 11/18/15 the consumer stated that it had been almost a year and the parts still had not come in. Updated 1/14/2016 updated 01/15/16.

- Madison, WI, USA

problem #54

Jun 152014

Matrix

  • miles
The contact owns a 2003 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Albuequerque, NM, USA

problem #53

Jan 082015

Matrix

  • miles
The contact owns a 2003 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 15V043000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part for the repair. MA 10/19/2015

- Ocala, FL, USA

problem #52

Jan 272015

Matrix

  • 115,123 miles
Dear NHTSA folks, the safety recall is dated January 27, of this year (2015). I have waited five months, so far, for a remedy to this manufacturing defect. going into the sixth month, we continue to be concerned for our safety each time we drive our matrix. Please help, for goodness sake, without further delay! yours, bob mcleaish indianapolis

- Indianapolis, IN, USA

problem #51

Jun 012015

Matrix

  • 207,000 miles
The contact owns a 2003 Toyota Matrix. The contact stated that while operating the vehicle, the air bag sensor light illuminated. The vehicle was taken to the dealer, who diagnosed that the failure was due to a fractured cable in the steering wheel. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 207,000.

- Tullahoma, TN, USA

problem #50

May 012015

Matrix 4-cyl

  • miles
The contact owns a 2003 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 15V286000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. MA 10/1 updated 12/28/2015

- Louisville, TN, USA

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