Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
34,361 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Matrix seat belts / air bags problems

seat belts / air bags problem

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2004 Toyota Matrix Owner Comments (Page 1 of 3)

problem #42

Nov 022016

Matrix

  • miles

A D V E R T I S E M E N T S

I have been trying to get a recall 15V043 done since Jan/Feb this year and I keep calling the dealer and getting told they have never been sent the parts ever. I also have the air bag recall 15V285 and this is the second time ive called them regarding this recall as well. Wtf do they never get parts now" whats really annoying is I keep getting letters in the mail regarding recalls and this last one says "why haven't we heard from you"" even though ive called multiple times.

- Sacramento, CA, USA

problem #41

Jun 162015

Matrix

  • miles
Takata recall. The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Miamiburg, OH, USA

problem #40

Sep 292016

Matrix

  • 69,700 miles
Takata recall. I was told by a local portland, or Toyota dealer that the replacement parts for the takata inflator recall are back-ordered for an indefinite 6-12 month period and warned that it could possibly take even longer. Toyota corporate customer service confirmed that timeline by speaking with a different portland, or Toyota dealer. Toyota further informed me that I cannot have a passenger in the front seat until the takata inflator has been replaced. Toyota has been very upfront and helpful in attempting to resolve this issue, which is commendable, but I'm filing this vehicle safety complaint because 6-12 months for a safety recall repair does not qualify for being done in a "timely manner" and not being able to have a passenger in the front seat for up to a year will be very difficult and problematic. To be clear, the passenger airbag in my vehicle has not deployed.

- Portland, OR, USA

problem #39

Jan 202016

Matrix

  • miles

A D V E R T I S E M E N T S

I took my car to the Toyota dealer to fix the airbag recall on 8/31/2015 and 1/20/2016. After fixing the air bag, I hear some kind of noise coming from the passenger side dash board next to air bag. I mentioned it to the dealer and have them look at it but they mentioned its nothing. I still have that noise coming out from there. I;M worried. Looks like they didnt replace the airbag inflator properly.

- Natick, MA, USA

problem #38

Feb 112016

Matrix

  • 147,439 miles
Takata recall this car was a recall, it was taking in on 02/11/2016 for the air bag now it need to be fix for over $500.dollars today date 07/01 2016 on the recall was this air bag I want to know was this taking care of at the time of service?

- Dallas, TX, USA

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problem #37

May 182015

Matrix

  • miles
Takata recall. The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- London, KY, USA

problem #36

Aug 172015

Matrix

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Toyota Corolla matrix. The contact received a recall notification for NHTSA campaign number: 15V043000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Buffalo, NY, USA

problem #35

Apr 012015

Matrix

  • miles
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Washington, DC, USA

problem #34

Feb 092016

Matrix

  • miles
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags); however, the parts to do the repairs were unavailable. The contact had not experienced any failures. The manufacturer was not made aware of the issue. Parts distribution disconnect.

- Yonkers, NY, USA

problem #33

Jun 162015

Matrix

  • miles
Takata recall. The contact owns a 2004 Toyota Corolla matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags); however, the part to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Sterling, MA, USA

problem #32

Jun 122015

Matrix

  • 170,000 miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2004 Toyota Corolla matrix. The contact stated that the air bag warning light illuminated. The vehicle was serviced under NHTSA campaign number: 15V286000 (air bags) but the remedy failed to repair the vehicle. The contact mentioned that the air bag warning light remained illuminated after the recall repair. The manufacturer was notified of the failure. The failure mileage was 170,000.

- Greensboro, NC, USA

problem #31

Apr 042013

Matrix

  • miles
The contact owns a 2004 Toyota Matrix. The contact received a notification of NHTSA campaign number: 15V043000 (air bags) however, the part was not available for the recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/04/16

- Ridgefield, WA, USA

problem #30

Dec 122015

Matrix

  • 216,200 miles
Takata recall I received a letter from Toyota about a recall concerning my vehicle. In this letter, it states that my local dealership is stocked ( with a sub-wire harness and SRS ECU ) and ready to complete my repair. I showed up to my local dealership on 12/12. I was told that the parts needed are not actually in stock and needed to be ordered. Possibly taking up to two weeks. After pointing out the difference in what what they are telling me versus what the notice states, I was dismissed. This recall is a very important recall that received much press due to the fact that the airbags may deploy without warning, causing injury. My main complaint is with the dealership's overall concern with the recall process. When I spoke to the service manager, I was told I wasn't understanding the notice completely. To remedy this situation, I would like someone to contact joe myers Toyota dealership in houston to see if they are indeed handling this type of recall properly.

- Cypress, TX, USA

problem #29

Nov 052013

Matrix

  • 0 miles
Toyota istaking to long to send parts for repair to South Dakota Toyota dealers for know and reported faults that could lead to injury and/or death.

- Madison, SD, USA

problem #28

Jan 272015

Matrix

  • miles
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Milwaukee, WI, USA

problem #27

Jun 162015

Matrix

  • miles
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (electrical system); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not aware of the issue. The contact had not experienced a failure.

- Indianapolis, IN, USA

problem #26

Mar 132015

Matrix

  • miles
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags). The part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure....updated 01/20/16

- Kansas City, MO, USA

problem #25

Jan 272015

Matrix

  • miles
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Winter Garden, FL, USA

problem #24

Sep 012015

Matrix 4-cyl

  • miles
2004 Toyota Corolla matrix. Consumer writes in regards to front passenger airbag inflator module recall notice issues. The consumer would like to disconnect the passenger air bag.

- Seattle, WA, USA

problem #23

Feb 072015

Matrix

  • miles
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Justice, IL, USA

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