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CarComplaints.com Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
38,920 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Toyota Matrix seat belts / air bags problems

seat belts / air bags problem

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2005 Toyota Matrix Owner Comments (Page 4 of 8)

« Read the previous 20 complaints

problem #83

Sep 012015

Matrix

  • miles

A D V E R T I S E M E N T S

The contact owns a 2005 Toyota Matrix. The contact received notfication of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Kansas City, KS, USA

problem #82

Aug 012015

Matrix

  • miles
The contact owns a 2005 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 04/07/16

- University Place, WA, USA

problem #81

Jul 152015

Matrix

  • miles
The contact owns a 2005 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Hanson, MA, USA

problem #80

Oct 192015

Matrix

  • miles

A D V E R T I S E M E N T S

I receivd an interim recall notice in June 2015 for the passenger airbag. As of Oct 19, 2015 the parts to replace or fix the recall problem are not available, and Toyota cannot tell me when the parts will be available. I find this to be an extremely unreasonable amount of time, considering it is a safety recall and the notification letter for this recall recommended that the passenger seat remain empty until the problem is fixed.

- Hood River, OR, USA

problem #79

Jun 292015

Matrix

  • miles
The contact owns a 2005 Toyota Corolla matrix. The contact received a notification for NHTSA campaign number: 15V285000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 1/20/16

- Wauseon, OH, USA

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problem #78

Jun 162015

Matrix

  • miles
I received a recall notice from Toyota about the front passenger airbag in my car, as you know. It has now been four months since the recall and there is no word from Toyota about replacing the airbag. They have advised me not to have a passenger in the front seat until the airbag is replaced. It's ridiculous to go four months without being able to have a passenger. They need to speed this up. They aren't providing me what I purchased--which is a car that I can safely have a passenger in.

- Novato, CA, USA

problem #77

Jun 162015

Matrix

  • miles

A D V E R T I S E M E N T S

The contact owns a 2005 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- San Luis Obispo, CA, USA

problem #76

Jul 312015

Matrix 4-cyl

  • miles
2005 Toyota Corolla matrix. Consumer writes in regards to front passenger airbag inflator module recall replacement parts and unsatisfactory customer service at dealership. When the consumer arriver at the dealer for her scheduled her appointment, she was informed the parts were not available.

- Santa Fe, TX, USA

problem #75

May 112015

Matrix

  • miles
The contact owns a 2005 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Updated 11/19/15

- Clements, MD, USA

problem #74

Sep 282015

Matrix

  • miles
The contact owns a 2005 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Logan , OH, USA

problem #73

Jun 012015

Matrix

  • 100,000 miles

A D V E R T I S E M E N T S

The contact owns a 2005 Toyota Matrix. While driving 55 mph, the air bag warning light illuminated. The vehicle was taken to the dealer who diagnosed that the air bag sensor failed. The vehicle was not repaired. The contact also stated that while driving approximately 55 mph and depressing the brake pedal, the brakes failed causing the vehicle to drive into an intersection. The vehicle was taken to a dealer who was unable to duplicate the failure but replaced the master brake cylinder however the failures persisted. The recall notice for NHTSA campaign number: 15V285000 (air bags) was received in August 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 100,000.

- Elizabeth City , NC, USA

problem #72

Sep 182015

Matrix

  • 127,730 miles
Called dealer to ask about recall, they said they would order parts and to bring car in a week later. Called today and they said they don't have the parts yet. Please advise when this recall will be fixed as it is dangerous and not acceptable to not allow passengers in the car.

- Toms River, NJ, USA

problem #71

Jun 012015

Matrix

  • miles
The contact owns a 2005 Toyota Matrix. The contact received a recall notification for NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Vail , AZ, USA

problem #70

Jun 162015

Matrix

  • miles
The contact owns a 2005 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced any failures.

- Haggerstown , MD, USA

problem #69

Jun 162015

Matrix

  • miles
We received a notice in June regarding a recall of our family vehicle (Toyota Corolla matrix 2005) for a defect related to the airbags. According to the statement, it has to do with the air bag inflators and, depending on circumstance, could rupture and cause metal fragments to pass through the air bag cushioned material resulting in injury or death. We were told that until a remedy because available in our location to have no one ride in the passenger front seat. That was three months ago. I just looked up the status and there is still no remedy available in our area. This is not a minor issue. It's caused undue stress and inconvenience throughout the entire summer. We have a baby on the way and are concerned that there is still no remedy in place, and we feel a solution has not been provided in a reasonable amount of time. We plan on calling Toyota during normal business hours to see if there is any way we can fix the issue ourselves and then submit for a reimbursement. Simply telling customers to have no one ride in the front passenger seat and not provide any additional information--such as when we can expect parts to become available--is poor customer service. Plus, if we have to address the issue ourselves, it will cause unnecessary strain on our already tight budget.

- Sandown, NH, USA

problem #68

May 182015

Matrix

  • miles
The contact owns a 2005 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V286000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Colchester, VT, USA

problem #67

Aug 032015

Matrix

  • miles
The contact owns a 2005 Toyota Matrix. The contact stated that the recall notice for NHTSA campaign number: 15V285000 (air bags) was received in August of 2015. The contact was informed that the remedy for the recall was not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Bloomfield, NJ, USA

problem #66

Aug 012012

Matrix

  • 75,000 miles
Shortly after acquiring this car, the airbag warning light comes on sometimes and sometimes not. Toyota refuses to do anything to remedy this problem.

- Plover, WI, USA

problem #65

Aug 192015

Matrix

  • miles
Toyota will not let dealerships disable these defective passenger side air bags. Honda recently went through the same thing and they did disable the airbags until the parts were available to fix them. I got a complete run around from Toyota's customer service when I called them and was told "it had to go through the state." Ridiculous. If it has to be coordinated through the state then Toyota should be responsible for that. Why should I be driving around in a car that can have shrapnel flying around in it? "don't let anybody sit right in front of it" is not an acceptable solution. Not to mention they have no idea how long it will be til the parts are available - and this recall went out in June but I am only just now being notified. So 2 mos. Passengers have been sitting on the deadly side. They should not be allowed to get away with this as a business practice - totally unacceptable to put people at risk this way. Please do something about this.

- Johnson City, TN, USA

problem #64

Aug 172015

Matrix

  • 73,000 miles
The reason I am filing this complaint is I don't feel Toyota's airbag recall is adequate. I purchased a four person sedan to carry four people. Toyota is telling me it isn't safe for a person to ride in the front passenger seat, because of this recall. I feel I need to not only have my vehicle repaired but I need Toyota to purchase my car back at market value or give me a loaner that will carry four passengers until my vehicle is fixed. It is unacceptable for them to ask me to not use my vehicle for what I purchased it for. Regards, paul kluesner

- Blue Mounds, WI, USA

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