This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 07' Toyota Prius with hid head lamps. The passenger side light goes off intermittently while driving. Turning the switch on and off gets it going again. The dealership said that it's a hid controller that needs to be replaced for $800 plus dollars. My car has exceeded the 36,000 mi warranty, but is within the years (less than two years old). I noticed several other Prius while driving with lights out and check online and have discovered lots of people with the same problem. I feel this is a manufacturers defect and should be fixed @ the expense of Toyota. Have you received other complaints" can you help" thank you, best regards, jeff rich
Passenger side headlight kept going out while driving the car. It was hard to notice unless you saw the car's reflection. If we turned the lights off and on again, the light would slowly come back on. This would happen on both short and long trips. We took it to the dealer on April 11, 2008, and they replaced the entire headlight assembly under warranty.
Driver side headlight keeps going out while driving the car. It is hard to notice unless you see the car's reflection. If we turn the lights off and on again, the light will slowly come back on. This will happen on both short and long trips. We took it to the dealer on October 21, 2008, and they could not find a problem and said we could purchase a new bulb for $300 or wait until the light goes out and we notice it is out and can take it in to the dealer at that time. We could be in violation of no headlight without noticing and this is the second headlight to do this. The dealer replaced the passenger headlight assembly in April 2008. We are not under warranty because of miles, not months. We believe the problem existed before the warranty expired.
- Astoria, OR, USA
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The headlights of our 2007 Toyota Prius intermittently go out, usually just one stops working while driving, other times when we start up the car. Recently both went out while driving. I stopped the car on the interstate shoulder, got out to make sure they were out and they both were. I got back in the car, turned the lights off and then back on and they began working. However, this problem returns without pattern, sometimes it is just one, sometimes the other, and recently both will stop working. So far it is correctable to turn lights completely off and then back on, then they both work. I believe this is a safety issue as they go out while driving at night.
Headlights go out intermittently and individually. Turning the lights off and back on solves the problem temporarily. Have had an instance where both lights shut off at the same time, but all other instances it has been either the left or right. Had the right side changed (wk. Of 10/6/08) and the left is being changed today (10/20/08). According to online chat this is not an isolated instance. To date, the replacement on the right side has worked. See site below: priuschat.com/forums/care-maintenance-troubleshooting/34584-headlight-problem.html.
We have a 2007 Toyota Prius with high intensity head lamps. We noticed that within the first year of ownership the passenger headlight would do out without fading first. We also found out that if we turned our lights on and off they would come back on. I have been stopped by police 3 times because of this safety issue, been to the dealership twice (they can't duplicate my experience), and am finally headed back to them again. This is a safety issue as it occurs every time I drive with my lights on whether for safety or for light. This has not been a critical problem yet...let's not let it come to that before it is an issue with someone losing their life.
Headlight on passenger goes out intermittently. Sometimes the headlight on the driver's side also goes out. Dealer tells me that there is something wrong with the headlight and it needs to be replaced for a cost of $492. Have less than 50,000 miles on my car. If both headlights have to be replaced, that will be near $1,000. This is ridiculous. Toyota should do a recall and fix all of these headlights at no cost to owners.
One or both headlights will turn off intermittently while driving, if the headlight switch is turned off and then on again the lights will come back on but may shut off again after a few minutes. Headlights also will stay on but become so dim as to not be able to see while driving in the dark.
One of my headlights on my 2007 Toyota Prius keeps going off. If I turn the lights off and then back on the light will come back on immediately. This appears to happen mostly in moist conditions. The dealership will not cover this under warranty and has no idea what is wrong. The dealer wants $375 plus labor for just the lamp but won't guarantee it. States they have never heard of this happening. However, after checking this appears to be a problem all across the us with this vehicle.
Hid bulbs intermittent on my 2007 Toyota Prius. Problem is known to Toyota, according to "priuschat "website forum posts. Toyota is not consistent with resolution of problem.
Several months ago about June my headlamp intermittently would go out. When I would stop to try and fix it or see what was wrong it would be working again. I would be thinking it was working until a police man would stop me to tell me my headlamp was out. I finally took it to the dealership and they claimed the bulb was blown. I know it was not because it was working intermittently. They replaced the bulb at a cost of 400 dollars. I then heard from a friend who owns a Prius they have the same problem. I decided to look online and see if anyone else has had this problem and it seems to be a common problem with Prius owners.
Hid bulbs intermittent on my 2007 Toyota Prius. Problem is known to Toyota, according to "priuschat "website forum posts. Toyota is not consistent with resolution of problem. Had passenger-side replaced at no cost, was told we would have to pay for other side if problem occurs. I've been having a problem with the driver's-side light for a few weeks, only 1 month after other side bulb was replaced. The quick fix is to turn headlights off, then immediately back on. The lights will then work for a while. Obviously this is causing an unsafe condition on the road!
Left hid headlight on 2007 Toyota Prius intermittently went out without warning. Turning lights off and on would sometimes turn light back on but it would subsequently go off again. This occurred sporadically and unpredictably. Vehicle taken to Toyota dealership but dealer was not initially able to reproduce the defect. Taken to dealership again and left with dealer for one week. Dealer replaced computer under extended vehicle warranty and replaced headlight at a cost of $404 to owner.
Right front headlight goes out, when I turn lights off and back on, the light comes back. Was told that unless I can reproduce the problem, the dealer can't fix, but then was told I would have to replace the computer that controls the headlights, for over $1000.
A D V E R T I S E M E N T S
- Sheridan, NY, USA