8.9
pretty badTypical Repair Cost:
no data
Average Mileage:
60,244 miles
Total Complaints:
9 complaints
Most common solutions:
- not sure (6 reports)
- replace the dash (3 reports)
accessories - interior problem
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2011Aug 01
Sienna XLE Limited AWD 3.3L
- Automatic transmission
- 73,000 miles
Have always used silver reflectorized sun protector in windshield when parked in sun. This is a $43,000 vehicle. Expected better from Toyota and a vehicle with this trim level. Dealer will only replace dash. (Afraid to ask about the cost!) Asked dealer about having it repaired rather than replaced. No response! Have found friends who have had cracked dashes repaired by 3rd-party shops which do a great job . Some of them had it done through their dealer. This dealer is too stupid to offer that. Will have done somewhere else anyway.
2011May 01
Sienna LE
- Automatic transmission
- 95,000 miles
click to see larger images
Cracks appeared within about the last 6 mo. First appeared passenger side. Looks like a razor blade made cuts. Car is garaged, no other signs of rotting or cracking further up on dash. I cannot imagine what it will look like if it continues! Have 98000 miles on it and I am recently retired and cannot afford massive repairs.
A D V E R T I S E M E N T S
2007Oct 01
Sienna XLE Limited 3.2L
- Automatic transmission
- 40,000 miles
My next stop is NHSTA, IN WASHINGTON AS THIS IS A SAFETY ISSUE. iF THE AIRBAG DEPLOYS, SHARDS OF BRITTLE PLASTIC WILL PRECEDE THE BAG AND HIT THE FACE OF OCCUPANT. OTHERS SHOULD CONTACT THEM AND ASK FOR A RECALL.
2010Jun 14
Sienna CE 3.3L V6
- Automatic transmission
- 68,000 miles
click to see larger images
Out of no where the dashboard started cracking all along the seams that run along the instrument panel, the radio, and the glove box. The cracks run from door-to-door. The vehicle has always been garaged and the dashboard has been regularly maintained. I see where a good number of other people have this same problem. It is an obvious manufacturers defect that Toyota has still not addressed. First contact with the Dealer was no help. All he said was I was out of warranty. Trying to make contact now with a Factory Rep through another more "influential" dealer. We will see if they truly stand behind their product.
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2011Apr 25
Sienna XLE V6
- Automatic transmission
- 75,000 miles
We used to have a GPS mounted to the windshield and the bottom just barely touched the dash. After removing the GPS, there was a small crack where the bottom had rested on the dash. Several months later, I got in my car to find that the crack had extended to about 10" long. I don't see any other way to fix it than to replace the entire panel, which I'm sure is very expensive, so I haven't bothered asking for a quote.
A D V E R T I S E M E N T S
2010Jan 01
Sienna XLE
- Automatic transmission
- 60,000 miles
Same problem with my Sienna. Started with a few cracks on the passenger side, and it has quickly spread all the way to the driver side of the dashboard. This has got to be a manufacturer's defect!
2006Dec 02
Sienna LE V6
- Automatic transmission
- 5,700 miles
I hardly use my car the first three years (less than 2,000 miles yearly). It was always park in the shadow. The first crack came 3 days after the 3 years warranty expired. Four years later the dash looks like a spider web.
2009Aug 03
Sienna LE
- Automatic transmission
- 87,500 miles
Over the past 20 years we have owned 4 Toyota vehicles, 3 of which were vans. Until the Sienna, I was a die hard Toyota supporter. But given the problems we have had with this vehicle, I will NEVER own another Toyota. The latest issue is the the front dash which has started cracking all over the place. Even in places where it is not exposed to the sun.
A D V E R T I S E M E N T S
2007Apr 11
Sienna XLE 3.2L
I purchased my 2004 brand new from Maroone Toyota of Weston, FL. This is the second brand new Toyota Sienna I had purchased (2002). I was very dissapointed with the quaility of vehicle you would expect from the Toyota brand. My Dash board began to crack and I mentioned it to my service advisor at Toyota of Hollywood. His reply it was sun and it was normal (wear and tear from the sun).I conveyed my displeasure of the appearrence and quality of product. As months passed and my warranty expired, my dash had cracks throughout the entire dash board, even in concealed places were the sun could not have impact. I then followed up with my service writer who contacted Toyota and they agreed to pay for half of the cost to replace. A whopping $1,800.00 was my responsibility. Needless to say.. I still have the problem. They should pay for the entire bill. I will never buy another Toyota again!
George V.
Fort Lauderdale, FL, USA
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