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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
73,493 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Sienna drivetrain problems

drivetrain problem

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2004 Toyota Sienna Owner Comments (Page 1 of 2)

problem #29

Aug 122016

Sienna

  • 100,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Toyota Sienna. The contact stated that while the vehicle was parked with the shift lever in the park position, the vehicle rolled backwards. The contact was able to stop the vehicle by engaging the emergency brakes. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the gear shifter cable fractured and needed to be replaced. The vehicle was not repaired. The manufacturer mas not made aware of the failure. The approximate failure mileage was 100,000.

- Honolulu, HI, USA

problem #28

Jul 282015

Sienna

  • miles
The contact owns a 2004 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 13V429000 (power train) and 05V327000 (seat belt) and stated that the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.

- Guayanilla, PR, USA

problem #27

Feb 012015

Sienna

  • 107,000 miles
The contact owns a 2004 Toyota Sienna. On several occasions, it took several attempts to shift the vehicle into park. The contact received notification of NHTSA campaign number: 13V429000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 107,000. VIN tool confirms parts not available.

- Florida City, FL, USA

problem #26

Aug 152015

Sienna

  • 180,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Toyota Sienna. While driving approximately 25 mph, the transmission failed to respond. In addition, whenever shifting into the park position, the vehicle would roll a short distance. The contact engaged the emergency brake when parked behind another vehicle due to the unintended rolling. The vehicle was towed to the dealer. The vehicle was repaired under NHTSA campaign number: 13V429000 (power train) however, the failure caused internal damage to the transmission. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.

- Washington, DC, USA

problem #25

Mar 282015

Sienna 6-cyl

  • 60,860 miles
2004 Toyota Sienna. Consumer writes in regards to vehicle transmission cable issues. The consumer stated the shift cable broke, which caused the van to roll, even though the indicator said it was in park. After the incident, the consumer received a recall notice regarding the shift cable solenoid.

- Boynton Beach, FL, USA

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problem #24

Jun 122015

Sienna

  • 61,250 miles
The steering angle sensor, pn# 89245-08011 failed. The van can not be driven over 23 mph. The brakes come on automatically over 23 mph and the engine will not respond to accelerate. The steering seems strange (anti-lock brake light coming on) but I was able to keep the van in my lane of traffic. I am concerned that this sensor or others will fail and the van will automatically apply the breaks and loose power preventing me from maneuvering the van to the side of the road. I do not know what would have happened if I was travelling at highway speed. I consider this a major safety problem.

- Dayton, OH, USA

problem #23

Mar 272015

Sienna 6-cyl

  • 121,482 miles

A D V E R T I S E M E N T S

Radiator failure resulting in coolant leakage in the transmission fluid and transmission is failing. I noticed my 2004 Toyota Sienna had some belt noise that got worse. The van was due for a water pump/timing belt change. Later the engine temperature gauge read high and after checking the fluids noticed the antifreeze level to be low and topped it up. A week later while driving on the highway steam started coming out of the hood. I noticed the pink fluid had also leaked out of a tube (looked like a relief tube) on the driver side. Radiator level was low. The transmission fuel looked pinkish and read about six inches above the max level on the dipstick. Trans fluid was milky pink, thick, and had grainy deposit. Took the van to the autoland dealer in springfield, NJ to diagnose the problem and to have the water pump and timing belt change at the same time. Had to leave the van overnight. I picked up the vehicle with a nearly $2000 bill for repairs (brakes, tire rotation, timing belt and water pump) other than changing the trans. Fluid or telling me what was wrong. Dealer said someone put additive to the fluid"?". note that only autoland had been servicing the vehicle. They refused to change the trans fluid. "I am not touching that." The dealer said. I now know from a local trans repair shop that the radiator was leaking coolant into the trans fluid. A known problem with radiators on Toyota vehicles that had a recall. I never received notice of the recall. I now have an estimated $4,000 problem to replace the radiator and transmission that could have been prevented if autoland had done its job properly and not refused to change the trans. Fluid. I am very disappointed with Toyota and with autoland's service.

- Scotch Plains, NJ, USA

problem #22

Dec 172014

Sienna

  • 104,000 miles
Toyota dealer (victory Toyota of canton, 46352 Michigan av, canton, mi 48188) failed to fix the shift lock solenoid assembly that a subject of a recall and promised to call once the new parts are available. It has been more than 2 months and the part has not been replaced.

- Westland, MI, USA

problem #21

Aug 152014

Sienna

  • 57,000 miles
The contact owns a 2004 Toyota Sienna. The contact received NHTSA campaign number: 13V429000 (power train). The contact stated the vehicle was seen by the dealer for repairs. The contact stated that when attempting to start the ignition, the vehicle would not start. The vehicle was eventually able to start and taken to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 57,000.

- Mount Vernon, OH, USA

problem #20

Oct 302014

Sienna

  • 145,000 miles
My 2004 Sienna is experiencing the exact same issues as described in the 11/09/2011 voluntary safety recall. The belts have been squealing and the steering becomes difficult to turn at slow speeds. The recall applies to certain Sienna models but my specific VIN is not included in the recall. All new belts have been replace and the issue continues. Is it possible that this recall should be expanded to include other vins in the 2004 Sienna series? pressroom.Toyota.com/releases/Toyota+voluntary+safety+recall+Toyota+Lexus+vehicles+replace+crankshaft+pulley.htm.

- Anchorage, AK, USA

problem #19

Aug 272014

Sienna 6-cyl

  • 160,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Toyota Sienna. The contact stated that while in reverse, the vehicle moved forward. The contact attempted to restart the vehicle but failed. The contact stated that the vehicle was stuck in second gear even though the instrument panel read that the vehicle was in park. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 160,000. Updated 10/09/14

- Suisun, CA, USA

problem #18

Aug 102014

Sienna

  • 79,000 miles
The contact owns a 2004 Toyota Sienna. While driving 20 mph, the vehicle automatically shifted into reverse when the contact applied the accelerator pedal. The contact was able to maneuver the vehicle backwards and engage the emergency brake in order to shift the vehicle into park. The dealer stated that there was a fractured cable linkage. The vehicle was repaired and the manufacturer was not notified. The approximate failure mileage was 79,000.

- Harvey, LA, USA

problem #17

May 012014

Sienna 6-cyl

  • 100,000 miles
When starting from 1-25 or slowing down to 25 from 35 there is jerk and van moves forward even if brake has been applied.

- Union, NJ, USA

problem #16

May 152014

Sienna 6-cyl

  • 132,295 miles
Backing up in reverse, unable to put car into drive, neutral, or park. Car would only move in reverse shut car off, was unable to restart car due to being stuck in reverse. Vehicle towed to deerfield beach dealership. Dealer diagnosed shifter cable broke. Addressed this common safety failure with service manager. Service manager said no service bulletin exits for this problem. We know it is a common failure because we know other people that have experienced the same problem in their Sienna. The tow truck diver stated it is a common failure. Parts department knows about this failure. Local dealerships carry part in stock. Was unable to resolve this safety issue with service manager. Toyota doesn't seem to want to address this safety failure.

- Boca Raton, FL, USA

problem #15

Feb 202014

Sienna 6-cyl

  • miles
2004 Toyota Sienna. Consumer writes in regards to vehicle accident and shift lock solenoid recall notice, received after accident. The consumer and her husband were involved in an accident, when the vehicle suddenly surge forward, after turning into a parking spot. The vehicle violently crashed into the concrete storefront wall. Also, the air bags did not deploy. The vehicle was totaled. Updated 08/07/14

- Clermont, FL, USA

problem #14

Mar 102014

Sienna

  • miles
The contact owns a 2004 Toyota Sienna. The contact stated that that the vehicle was serviced under NHTSA campaign number 13V429000 (power train) however, the contact was unable to shift into park after the recall service. The vehicle was not diagnosed or further repaired. The manufacturer was contacted about the failure. The failure mileage and VIN was not available.

- Magnolia, NJ, USA

problem #13

Jan 212014

Sienna 6-cyl

  • 149,000 miles
Driving in passing lane of interstate 70 mph, very loud crashing noises from undercarriage that continued as long as car was moving forward. Tow truck driver said power train (drive line he called it) had come off. Mechanic identified cause as transfer case seizing up, probably because of some internal part coming loose. Right front wheel also seized up. Damage to van is catastrophic - it's totaled. Miraculously I was able to pull off to shoulder without crashing.

- Portland, OR, USA

problem #12

Mar 142013

Sienna 6-cyl

  • 85,000 miles
There is a crack in my Toyota Sienna 2004 radiator and the coolant is leaking. I received a letter from Toyota with information that they had received reports of cracks in radiators in 2004 and 2005 Toyota Siennas. As a result of these reports Toyota was extending the warranty on these radiators to 6 years or 72,000 miles from the in-service date. Since I noticed the crack in the radiator in my 2004 Toyota Sienna when it had 85,000 miles, Toyota has refused to pay even a % of the cost of replacing the radiator. I bought the Toyota Sienna and paid the higher price because of Toyota's reputation for using very high quality parts in its cars. I previously owned a Toyota Camry and had almost 200,000 miles on it. I did not have any problems with the radiator in my Toyota Camry. I called Toyota's customer service department about this problem and they refused to do anything about it, saying that the car is out of the warranty period since it has 85,000 miles. Clearly, the crack in my 2004 Toyota Sienna is directly due to the defective radiator. So many 2004 and 2005 Toyota owners are having problems of cracked radiators after the expiration of the extended warranty period of 6 years or 72,000 miles. The arbitrary extended warranty period of 6 years and 72,000 miles does not protect the Toyota Sienna owners from the defective radiator because in most cases the radiator will crack just after the extended warranty has expired. Toyota should take responsibility for using a defective radiator and at least reimburse owners 50% to 70% of the cost of replacing the defective radiator when it cracks after 72,000 miles.

- Willowbrook, IL, USA

problem #11

Nov 162013

Sienna 6-cyl

  • miles
The contact owns a 2004 Toyota Sienna. The contact received notification of NHTSA campaign number: 13V429000 (power train). The dealer and manufacturer were contacted however, they were unable to advised the contact of when the part would become available for the recall repairs. The contact had not experienced a failure. The consumer stated the problem was the shift lock solenoid in the inter lock system. Updated 12/23/13

- Carthage, NC, USA

problem #10

May 102013

Sienna 6-cyl

  • 135,000 miles
My wife and I purchased a 2004 Toyota Sienna with 25,000 mi. It was a used vehicle when we purchased it. When we purchased the vehicle we also purchased a 7 year, 100,000 mile bumper to bumper extended warranty that has currently expired. Approximately three months ago we notices that when coming to a stop there was a thump below the vehicle which we originally thought was the transmission. My wife and I brought it to a local shop and explained that when the vehicle hits approximately 15 mph we feel a thump below the vehicle towards the center. Regardless of breaking, accelerating or coasting we felt a thump. We had problems with the transmission while the vehicle was under warranty. We brought it to Toyota for repair. Toyota replaced the transmission "under warranty? at approximately 95,000 miles with a brand new transmission. We currently have the vehicle at a local repair shop. They have informed us that the way that the Toyota transmission works is that they have a pipe that runs through the radiator. That allows for cooling for the transmission fluid. We were informed that due to age, the pipe simply corroded and cracked causing coolant to leak into the transmission and transmission fluid to leak into the radiator. We requested the simplest solutions and we were told to replace the radiator and flush the tranny and hope for the best. The repair shop has had the vehicle for approximately a month because the ordered an aftermarket radiator in an effort to save us money. The after marker radiator did not fit. I was informed this past weekend that after speaking with Toyota, Toyota has recognized this issue and has discontinued the standard radiators and a new model with mounts now needs to be ordered. Our feeling is that this is a safety issue as well as a design flaw. What can be done"

- Belford, NJ, USA

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