This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our 2005 Toyota Sienna van has 82,000 miles yet the front driver door has stopped catching when opened. It flings all the way open, hitting the car, wall, post or whatever we park next to, not to mention catching my children's fingers between the door and other object. The problem originated about 2 years ago when the front driver's door started to make a very loud clunking sound when opened and closed. Now the sound has stopped but the door no longer catches to prevent it from slamming closed or open. I fear my children's hands will inadvertently get caught and possibly broken.
Driver's side door welds for check mount area are broken and sheet metal on door is completed ripped apart. This is a 7 year old vehicle, but with only 25,400 miles currently, an Toyota says it is out of warranty due to years, so they will do nothing to resolve the issue.
The left side passenger power sliding door does not stay closed unless I push on the outer back side of the door. This problem has gotten progressively worse. At first, it would close with the power button after a few tries. Now I have to manually push on the door every time to get it to stay closed.
The contact owns a 2005 Toyota Sienna. The contact stated that the passenger side rear sliding door could only manually be opened from the exterior. The manufacturer was notified of the failure, but denied any assistance with repairs with the vehicle. The dealer was not contacted and the vehicle was not repaired. The failure mileage was 92,400 and the current mileage was 93,000.
Passenger side power sliding door froze shut. After finally getting it open, it no longer works properly. The door will slide open automatically if you give it a boost by using the handle from either the inside or outside but will no longer automatically open with the touch of buttons. I brought it into my Toyota dealer to be serviced and they tried to reinitialize it but the problem they say is a bad power door sensor. Total cost for parts and labor would be $500! from checking on the internet, this seems to be a common problem with Toyota Sienna's with the power sliding doors. Very frustrated there is not a recall!
- Bloomington, IN, USA
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The contact owns a 2005 Toyota Sienna. The contact stated that the automatic sliding door was fractured and could not be closed or opened. The dealer had not been notified of the failure. The manufacturer was aware of the failure but failed to offer any assistance. No repairs were performed. The current and the failure mileages were 136,000.
Driver side door started making noise last March. Contacted Toyota and they said there was nothing they could do, since I had the car for 6 years, even though I only had 89,000 miles on it. Now the door requires welding or possibly needs to be replaced. Toyota knows this is a problem and will fix it only under 5 years or 100,000 miles. They need to fix this whenever it happens, since it happens on almost all 2004-2006 Siennas.
The driver's side automatic sliding door on our 2005 Toyota Sienna xle no longer works automatically. It still works if we manually hold the exterior door knob or the interior door knob out for a few moments. I guess that means that the cable has not broken (yet). None of the buttons work to open the door anymore. The dealer says it is an $1100 door motor assembly replacement job. When the cable does break, other people report that the door remains stuck wherever it is - open or closed. Is that not a safety issue? I ask the NHTSA to require Toyota to recall these faulty devices and implement a permanent fix.
We have a Sienna xle limited 2wd van with automatic sliding passenger doors. Upon trying to open the driver's side passenger door, the wire snapped and made it virtually impossible to either open or close the door all the way. We turned the door's automatic feature off in order to try and close it manually with only limited success. This is the second such incident as this has happened before, but on the passenger side. Very unsafe, especially for those passengers in the back who now have no way of escape except through breaking of windows.
The contact owns a 2005 Toyota Sienna. The contact stated that whenever entering the vehicle from the front driver's door, the door would abruptly open very wide and emit a popping sound. The vehicle was taken to an independent mechanic, who stated that the door welding was fractured. In addition, the door stop required replacement. The vehicle had not been repaired. There was a technical service bulletin associated with NHTSA item number 10021711 (structure: Body: Door). The manufacturer was notified of the failure. The approximate failure mileage was 47,000.
Toyota Sienna 2005 developed two major problems about 6 years and 40,000 miles on it (right after warranty runs out). 1. passenger side front airbag malfunction resulting in airbag lights being on. Dealer is quoting $700 dollars. More importantly, the fact that this important life saving device malfunctioning at just 6 years and right after warranty runs out. Several other people have had exact same issue as evidenced by discussions in consumer forums on the internet. 2. driver side door makes loud popping noise while opening and closing. Dealer confirmed that the welds in the driver hinges have broken. Cost to repair (replace door !!) is $2400. Toyota customer experience center claimed that a notification about this issue was mailed out, which I have never received. They extended the warranty to cover 5 years and guess what? it breaks at 6 years. Both issues are important safety concerns and speaks volumes about Toyota quality and cutting corners by designing products that work only until warranty is valid. Toyota customer experience representative refused to escalate the matter to higher ups in Toyota saying that she has the authority to decide what should be done. They also refused to shoulder the cost to repair. The representative was also unaware of the reasons why the airbag would malfunction. NHTSA should investigate these issues and force Toyota to recall.
The contact owns a 2005 Toyota Sienna. The contact stated that the dashboard was fractured in several areas and ranged in size from approximately 8-9 inches in length. The contact was concerned with the safety of the air bags and was concerned of unintentional deployment or if they would deploy at all in the event of a crash. The vehicle had not been inspected by a dealer nor repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 32,500.
Welds on front driver's side door failed, causing the panel to become loose where the door check strap is mounted. This is a known defective factory weld on some 2004-2006 Toyota Sienna models, as Toyota motor sales usa Inc. Already declared a special service campaign for identified VIN number sequences. However, the service campaign had expired prior to this failure being diagnosed by the local Toyota dealer. The local Toyota dealer (san jose, ca) failed to properly diagnose early indications of the failure in 2008 when the owner noted abnormal sounds in the door. This Toyota dealer simply lubricated the door instead of performing proper repairs. Ultimately, this failure results in the door swinging freely without any resistance normally offered by the door check strap, causing a safety hazard of the door slamming into a human body or limb, especially a child. Toyota motor sales usa Inc. Should have performed a recall, without limitation on mileage or years of service, on all affected vehicles in the 2004-2006 model years on which the defective factory welds were known to have been made.
The spot welding on driver side door hinge on 2005 Toyota Sienna xle is defective and as a result it makes a loud clicking noise. I took this car to nearby Toyota dealer who stated that this is a known problem to Toyota America, however they refuse to cover it since it is beyond warranty. They also stated that Toyota extended warranty on this problem, however did not notify individual owners of this potential breach of integrity of the welded part and possibly put lives of its owners at risk ?. I read on the blog that there are 600,000 fixes that Toyota has made related to this problem however they have not made a recall or even bothered to notify current owners of Sienna. I request that NHTSA to take up the issue with Toyota motor co and provide a fair and just settlement of this issue rather than giving consumers a run around. I need the help of United States gov.'t. to protect the rights and safety of its citizens against these irresponsible corporate behavior.
Driver side door hinge was broken, so I went to bill page Toyota dealer in falls church, va for the service, but they told me to go a body shop because it is a body work, and not cover the manufacturer warranty. In August, I have gone to one of body shops I know told me that it needs a welding job for reattaching the hinge.
Passenger side power sliding door will not open/close. It is stuck in the close position. The door will not open manually. When the buttons are pushed to open with the power system, I can hear the door-motor run, the door attempts to open, but when it does not open the door-motor shuts off.
Our 2005 Toyota Sienna's power side door broke at 127,000 miles. The cable that is attached to a motor inside the door snapped. The only thing wrong is the cable. But, you can't purchase just the cable. You have to purchase the whole motor/cable assembly for $1,100 just for parts directly from Toyota!!!! that doesn't include labor to install it!!!!! apparently this is a common problem for many Sienna owners and Toyota should be forced to make a recall to fix the problem.
Door stay on driver's door: Weld attaching stay to door failed and door no longer will stay open. Automatic sliding door on passenger side will no longer open or close without manual assistance. Sliding door on driver side will intermittantly not lock in the open position.
A D V E R T I S E M E N T S
- La Mesa , CA, USA