This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
-the contact owns a 2005 Toyota Sienna. While the vehicle was parked the contact observed that the passenger side automatic sliding door would not function unless operated manually. The vehicle was taken to an authorized dealer. The technician stated the vehicle could not be repaired under the service warranty without an involvement of a crash. The failure continued to occur. The vehicle had not been repaired at the time of the complaint. The failure mileage was 65,000. The current mileage was 80,000.
I own a Toyota 2005 Sienna, the sliding door got jammed and does not slide open, tried both manual and auto none of them work, need some great attention as this is a safety hazard, as it could suddenly start working and the passenger could fall out.
The contact owns a 2005 Toyota Sienna. The contact stated that the drivers side and passenger side doors became stuck. The door was repaired twice by the dealer. The door is currently being repaired again by the dealer. The manufacturer has not been contacted. The current mileage was 40,000. The failure mileage was 30,000.
2005 Toyota Sienna. 60,000 miles. On 06/2009 passenger side power slider door broke. Would not open or close. Toyota dealer says the cable/motor broke and this is a known common problem. Toyota wanted $1500 to fix it. They managed to make it work manually. Dealer recommended complaint to NHTSA.
Driver side, rear passenger door will only open a 6-8 inches. It is not a power door. Seems to be linked to the cable mechanism that disables door if gas cap door is left open. Have made sure gas tank door is shut properly, child proof door safety is not interfering and window is all the way up as well as various other suggestions with no results. Door is still only opening 6-8 inches. Seeing as how the other passenger door is a power door, I am worried that if egress from the vehicle is necessary from this door which will not open, my passenger(s) or children could be injured or killed if they cannot escape. This is a major safety issue. When a means of escape on a vehicle is blocked, it is a major safety issue. Numerous people on different websites and blogs I have been on have complained about these malfunctioning doors to Toyota and the NHTSA and all, sadly, say that they are being ignored or have received no helpful information. In lieu of Toyota recent problems and recalls, it would seem someone, somewhere (hello NHTSA?) would address this and get a recall done in quick fashion. Or does someone have to die first? I have kept a copy of this form and other forms and forums in case something happens to someone concerning this problem or the ignorance of this problems by Toyota, NHTSA and others liable persist. My 6 year old daughter was injured trying to squeeze through the narrow opening. Minor scratches and bruises thankfully. Thank you for your time and patience. Please help us with this problem!!!!!!!
- Hendersonville, TN, USA
Search CarComplaints.com for these popular complaint phrases...
During cold weather, my 2005 Toyota Sienna, one or both rear sliding doors (manually operated) will fail to open more than a fraction of an inch. Furthermore, having pulled on the door to attempt to open it, it is then difficult to close all the way. Therefore, I have often been riding along at highway speeds (sometimes at night) with the interior lights flickering on-and-off because the van's sensors sense that a door is open. This safety concern is in addition to my concern that a child could fall out of the one of the rear doors if it suddenly opens all the way, although realistically this latter event is unlikely due to built-in safety mechanisms. This problem is widely reported by other Toyota owners, e.g.: toyotasiennafrozendoors.blogspot.com/2008/12/Toyota-Sienna-frozen-doors.html there is a Toyota service bulletin on this: SB0028-08 Apr 08 body - sliding door weatherstrip freezes to body but so far I haven't paid the $27 to obtain access to this document. Due to the prevalence of this problem, the problem in getting dealers to fix it (e.g., if the temperature has warmed-up a few degrees by the time you bring the car to the dealer), there should be a recall for this issue. This problem recurs for me roughly 10-15 times per winter season (in Maryland).
Power sliding door won't close properly. Sags on hinges, preventing reliable operation of the door even in manual mode. Problem first appeared around 50K miles, reported to Toyota at 60K miles.
I am reporting what I believe is an electrical problem with my 2005 Toyota Sienna xle sliding passenger door. The first two years I had the vehicle there were no problems but starting two years ago, when it snows, sleet freezing rain the sliding doors stick or freezes shut. There are also times when the door latch will not engage the hook popping out after the door is believed to be closed. The problem begins in the mechanism that grabs the metal loop connected to the doorframe. The door allows moisture in and the metal clamp swells up and binds the latch. No amount of lubrication helps. This gave me a false reading that all the doors were latched. In addition, the doors that seem to be secure, then the "door not properly secure light?, come on while I am driving and have my children kids in back. I have reported this problem to my local Toyota dealer numerous times, as well as reported the problem to Toyota?S corporate office. I took it to my Toyota dealer and was told, "it"S just a design flaw in the vehicle". the cost to repair the door cable is extremely expensive and not a guarantee that the safety problem will be fixed. I was told to wipe the doors down with a towel after it snowed or I was at the car wash and then spray everything with WD40 or silicone. I have tried both and neither work. I am extremely concerned because I have three young children (ages 5 and 16 months). After securing them in their car seats, closing the door, getting in to back out then the door pops out. I am manually pulling the door to ensure it closes, but still having it pop open while the car is in motion. To insure the safety of my children, I have resigned myself to not using the doors a good portion of the winter, which is ridiculous.
I own a 2005 Toyota Sienna as of 2009 both of my sliding passenger doors have stopped working. Behind the driver's side the cable has snapped and hangs out of the back of the door. The motor has completely failed and we sometimes cannot open the door at all. My 5 year old daughter sits on that side. On the other side the motor no longer works, but so far the cable is still attached. My van is used to Transport my children to and from school and sports. The doors handles were rarely used, as I almost always opened them with the push buttons on the ceiling. I am concerned that we may be in an accident or in some other predicament and will not be able to open the doors to get my children out. I went to the dealership, and since I was 900 miles over my warranty when I reported, they were going to charge me $1080 for parts for each door plus labor. I called their main call center to report the defect and they said they would open a case and when enough people called in to report, they would send out a recall. Even if my car was 7 years old, these doors should not have failed. I need help.
2005 Toyota Sienna - sliding door safety issue. The passenger side automatic sliding door has stopped working and as a result of the automatic feature the door is not functioning, that is, it cannot be opened. I took the vehicle to a Toyota dealer only to be told that it was the first they and Toyota has seen this issue, that it was not a safety issue as I alleged, and that in order to repair the issue it would cost in excess of $1,500. Lack of function & safety issue - I feel this is a safety issue given the fact that my wife and I purchased the Sienna for our growing young family and in the event we were involved in an auto accident resulting in a fire we would not be able to access our children in the rear of the vehicle through one of the two access points. Based upon my experience with the authorized Toyota dealer I performed a search of the web only to find numerous forums in which this issue is discussed. Based on the number of posts related to this issue it appears to be wide spread.
The automatic passenger side van door would not open and was indefinitely locked and would not open. It had happened before but somehow came open by itself. I brought it to Toyota dealership and the mechanic said the latch assembly came "loose" but was not "broken." This would have been a costly fix and would not cover it by warranty that we had purchased since it wasn't "broken." I went straight into the dealership to cancel the rest of my warranty as this wasn't the only time it had suddenly locked on me. The other door also still does it sporadically and somehow comes open. The mechanic told me that if it happened again, he would "break" it himself so that I could get the warranty but he said that it would probably never happen again. It broke the following week or "came loose" again. Warranty was no problem this time because the salesmen inside called the garage. I have read about other complaints from these Siennas online about the door not opening and locking up. Our other door which is not automatic, still locks up sporadically. This is a costly fix $800 if one does not have insurance. I would suggest looking into this as well. They seem to try to cover things up.
Our 2005 Toyota Sienna le, with approx 59, 000, has a malfunctioning power sliding passenger door on the right side that we've been told is "worn out" despite it's age and average usage (2 kids, ages 12 and 14). We bought this car new and have maintained it regularly through the dealership. Since early Dec. Of 09 this door has either not closed completely, suddenly opening instead of latching as expected, or when opened will close on it's on without guarding, potentially injuring the person entering the car. We have been forced to use the door manually for safety reasons and, as it's now out of alignment, this is difficult to do. Toyota has given us an estimate of up to $3000 for repair. The door malfunctions every time we use it. Currently we are not using it and are waiting to see if a recall will be issued as we see a number of concerns with Sienna doors based on a web search.
General ware lead to the drivers side automatic sliding door on my 2005 Toyota Sienna is failing to open or close without assistance. I am concerned it will bind or break preventing me from closing the door. I am not the first have this issue and feel it requires some attention.
The sliding doors on my 2005 Toyota Sienna freeze shut every winter. The only way to get in the car is to either wait for them to thaw or climb through the driver's door and kick them open. This freezing does not allow me to get inside the car with two small children. Toyota should start a campaign or at the bare minimum post a fix for this obvious manufacturing defect.
The contact owns a 2005 Toyota Sienna. The passenger side power sliding door will not open. As a consequence it is difficult to remove her children from the vehicle. The vehicle was taken to the dealer and the motor for the door was replaced. The repair did not remedy the failure. The manufacturer was notified, but no assistance was provided. The failure mileage was 50,000. The current mileage was 55,000.
The sliding doors on our Toyota Sienna minivan freeze shut. There is a manufacturing defect such that the seals have to be siliconed multiple times every winter. Now Toyota is recommending changing the seals to a new seal, but instead of issuing a safety recall they are charging $200. In an accident or car fire being able to exit the car or extricate a child from the back seats is a safety issue.
Toyota Sienna xle 2005 with automatic sliding doors- cable snapped on driver side door. I can not open the door now. Toyota tells me it will cost $1500 to fix- come on- it is a 1/4" cable and they tell me the entire door motor-which appears to work fine has to be replaced. I found out that there are many with the exact same complaint. This is shoddy workmanship and a big rip off.
A D V E R T I S E M E N T S
- Park Forrest, IL, USA